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Simple, but tidy, clean, efficient and friendly Location, but you can't have everything !
On-site restaurant facilities. Good parking. The third bed - on the floor - was a little cold
OK for parking and well located for auto routes. Immediate location. No nearby restaurants etc.
This is a completely self contained hotel/motel in a gated compound, so it is very secure. There is a good(ish) restaurant for evening meal and excellent breakfast. The rooms are incredibly small, but they contain everything that one could possibly need for an overnight stay, except perhaps an exercise wheel! I felt like I had become a hamster.
Very helpful staff, restaurant is simple but good price/quality level.
shower did not work
Big parking outside the hotel + 2 levels of indoor parking inside. Room equipped with a kettle, like all other Kyriads. Feels like a buget hotel, not the kind of neighborhood you would walk around at night, problematic exit from indoor parking afterhours, tight access for luggage (old building).
I like staff hotel very much - very polite, responsive. Hotel is 7 minutes to walk from the train station, what is very comfortable if you need to live for Lyon, for example. All trams are going trough the train station and if you are lost in the town you could always take T1 or T2 and they deliver you to the point you know well.
The staff is very friendly and helpful. Plus, the buffets (dinner as well as breakfast) are fantastic.
Very near to train station and also to the parc expo. Restaurant and breakfast good price/quality. They changed a little bit breakfast time for a big group. Access to the free parking (secure) directly with a lift. All service people of the hotel very nice. Nice welcome first breakfast with very tasty cookies :) Free WIFI Only one lift in this hotel is a bit poor, in the morning was really hard to get lift, anyways stairs not so hard. Bathroom didn't smell good, probably not thing of lack of cleaning and not in all rooms as far as i know. 2nd down floor of parking is a bit difficult to access with a long car.
Nothing! The rooms was old dirty no internet connection only one towel tv had only 3 channels in one word : sad
Well located near Chateaucreux tgv rail station; fantastic restaurant at reasonable prices. None
Friendly and helpful staff Rooms are basic, digital clock was faulty and flashed brightly all night
very close to train station, nearby tram and bus stops
Very little. Of all the places we stayed over a two week trip this was the most disappointing. It didn't live up to its description, was incredibly difficult to find and felt very run down and shabby. The chap on reception was largely detached and uninterested and when we - after a lateish arrival- wanted help in locating food was particularly unhelpful.
The favorable location 1. The elevator has pre-technologic revolution properties (malfunctionings). 2. For its price, the breakfast is rather poor.
The room was spotless It was very tired and needs a bit of new decor
Value for money Location The reception dealt with on check out. The final account was 10 euros over quoted price. The staff member on reception amended the account as per the quoted price but was unpleasant and initially swore when the error was pointed out.
Nice pleasent staff. Hotel was good value for Money, just need it as a stop over for one night so did the job well. No food though but close by some place to eat out. No food though but close by some place to eat out.
Easy to find Very impersonal staff
Very nice comfortable room and no noise at night,Staff very cheerfull
I booked a room for a family of three together with our two cats as we were going to the annual world cat show to compete with our pets. The first morning we never got the request wake up call. On our return that day at 20,00 when we arrived at the hotel we were not allowed to return to our room. Our personal belonging were packed in plastic bags in the hallway and the Spanish managment that did not speak English insisted that we had to leave the hotel because their cleaner was not happy to clean the cat litter that had fallen on the bathroom floor and the litter tray smelled. We were charged 40 extra euro cleaning fees from my credit card and sent to a different hotel. We went to the local police to report this case, a hell experience. The managment is arrogant, lacks in professional training and has a nasty attitude
comfortable new bedrooms with air conditioning. Good range of restaurants 800 yards away. Person at reception too busy to serve drinks at the bar. We ended up leaving without our order.
Good clean hotel in nice quite location, very good and helpfull staff
Pleasant surroundings. Varied breakfast buffet. We wanted a no smoking room, but they wanted to charge 40euros extra. The room we were given smelt very smoky.
Being a "Relais du Silence"...the silence, plus the pool and the location.
The room was comfortable, the gardens were beautiful and the staff were very helpful. We had a very relaxing stay here.
Gourmet restaurant with fair price policy (menu available from 25.- EUR) and professional service. Large choice of wines by the galss. Wi-Fi in the all hotel available. Bathroom is ok. The room furniture is no more up to date for this hotel category and should be refreshed, the bed was not so comfortable.
Beautiful location Breakfast was chaotic, staff lost control completely, no glasses, juices, cutlery, plates, etc and all that for euro 12.50 per person. a shame!!! Room and facilities in general needing a renovation
the location, the friendly staff 3-person room was really small, maintenance on installations poor, breakfast expensive but simple
quit night, large parking and friendly staff. Very expensive wifi, today it is essential for travellers, hotels management should consider offer them like basic service, otherwise, we, travellers, will choise hotels that give what we need: free wi-fi.
The hotel and its surroundings were lovely. The price of the hotel was very good for the quality; with good facilities, very helpful and welcoming staff and delicious food.
Nothing. The Interior was very dull and uninviting.The Restaurant food was Very Very Slow. We left after two hours without Maincourse seems a Conference took priority, and our complaint was not handle very professionaly that night and when checking out a couple of days later.
Secured parking, automated access, breakfast
No full time reception therefore self check in or wait until reception openned
It was our halfway stop en route to Nice and did exactly what it said on the tin.
It was quiet and clean place.
The receptionist was welcoming and helpful, our room was clean and the bathroom was in good working condition with plenty of hot water. It's a good, inexpensive, no frills budget hotel for travellers.
Good price, good staff, good internet connection The room wasn't so clean as i wished, the hotel is far from the town center
Free secure parking, very clean and comfortable room, free WiFi, very good value for money. Ideal when you are travelling and dont want to enter crowded city. Slow internet connection, only sweet food for breakfast
Grand hotel for what it was worth, it was simply a stop gap. The room had a funny smell, other than that it was ok
price small room, noice (located next to the highway)
Excellent easy access off the highway. Pleasant receptionist, spoke adequate english. Very good continental breakfast, coffee, hot chocolate,juices cereals, breads, cakes, yogurts... Older bathroom suite unit with stains, gave the impression of being unclean. Not pleasant to look at.
Definately a budget class motel. Spartan rooms but this is what it's designed to be.
Easy to find
Good value, pleasant staff, comfortable bed. Check in period was short, the hotel appeared to be overbooked and there was along waiting time to check in
The staff were friendly and helpful, the room, although basic, was spotlessly clean. The hotel was easy to find with signs all the way from the motorway. Nothing
Free Internet, very good price-service relation, breakfast buffet, friendly staff, a good place for travellers / families who can not afford much money to stay overnight. The bed was clean and good. Very noisy (train, highway, thin walls). It´s a classical motel! Bus stop about 7 min. away. My room needs badly a repainting. Room inside is the absolute bare minimum. Extremely plain and simple. A bareable shelter for a night to sleep.
Low cost, location near the freeway, easy check in 24 H
We only needed a place to sleep and this was ideal as you didn't have to pay for extras you didn't need/use. Excellent mattress and fantastic shower!!! Would totally stay at this hotel again and recommend it for a cheap option. Felt hotel was hard to find. Might be hard if you arrived when there is no reception cover. We arrived late but a man did help us.
Cheap hotel. Rooms and bathrooms were very old and shabby. Hotel right next to busy freeway. Quite noisy.
very good. clean. good price. breakfast not including in the room price.
At breakfast the cafe is great. But when asking in the evening to the staff i get very worse cafe, while it is not the same when asking to hotel manager. Then each moment a day, coffee is OK
hotel staff I miss restaurant
free wireless internet no airco on my room , but my reservation said I shoud have airco.
very good room service couldn't get the air con to work during the night
Good bathroom; close to Sunday morning market. When checking in, I tried to speak French (I am fluently bilingual) and the clerk kept wanting to speak English (because I was from Canada!!) I found her attitude very unfriendly; hotel is not near any restaurants. This hotel was one of the closest to Firminy and the LeCorbusier church...pity nothing closer.
Old building, not very clean.
Price point was good The front counter staff was very unfriendly, needs improving. One realizes that the hotel is busy, but many other hotels we visited were busy as well but the staff was responsive and nice. The mini bar fridge did not work and the front counter staff could not care less.The bathrooms in the room need to be renovated.
Brilliant third floor room, overlooking the golf course, air-conditioned, modern and very attractive styling. Most interesting ceiling! Ate at the restaurant - superb food, and completely full.
The hotel was very old and dirty...needs renovation and was too pricey for the poor quality. I would not recommend it! the staff could not recommend a resataurant as she said she was not from the area???
Ambience peaceful, I was very disappointed no air conditiong in the room, when enquired for another room I was told there was only air condition on the third floor and would have to pay extra. I was put in a room which I belive, was not finished or was for staff to stay in.
The food was super ! Five star food and not overpriced. I liked the modern design of the rooms. I know that some of the other guests did not have air conditioning in the room. This is a standard in hot countries I would think. Also there was no information booklet in the room about the hotel or the locality.
Friendly staff, clean and comfortable room, just what we needed after a long day of driving
Good location, very easy to reach from motorway. Comfort is only fair.
It is a comfortable and clean hotel, with very nice staff. A shower curtain would have been nice, but that's all...
easy to reach
The hotel was clean and freshly painted.The room was comfortable. The staff were helpful and nice even though they did not have a lot of english.The tram to town is outside the door. The breakfast was limited and not worth 8 euro .
The staff of the hotel was very friendly and helpfull. The hotel's comfort level is simple and slightly old.
Small, familiar hotell with good facilities, close to tramstation, quite place.