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locality, friendliness of staff, good facilities lack of staff in cafe/bar area
The hotel is beautiful (located in an old palace but modernised throughout) and the staff very friendly and helpful. The location is ideal to explore the town and we really enjoyed our stay. Breakfast was not included in our rate and - although the buffet looked very tempting - we felt that 14 EUR per person was far too expensive. However, as there are plenty of cafes around the hotel, it's quite easy to find a good (and reasonably priced) breakfast within minutes.
The building was magnificent
The place is stunning.
Very convenient , right in the middle of Aviles
The hotel we stayed was really perfect and I will recommend it to all my friends. Of course I will use again your services and that particular hotel should I need to travel in that direction again.
Stayed here many times before and not disappointed. Wonderful location in city square with bars and restaurants. Big modern rooms. Very very nice hotel. Long walk to the room.
Charming and efficient staff, quiet and peaceful and in a great location.Very good breakfast and spotlessly clean. What's not to like?
A five star hotel at excellent value. Perfect location in the Old Quarter. Breakfast was excellent value.
We had spacious, modern and clean room in a newer part of the hotel which has been added on to the original building. The location was on a plaza in the old town, a perfect location, and very quiet at night. Staff at front desk were excellent. We did not eat breakfast at the hotel since the price was sky high, but otherwise enjoyed our stay. Would return again.
Clean room, good breakfast. Bar area uncomfortable, tricky access to underground garage
Central location and we got a large room with a large bathroom at the end of a corridor The car park. It is an underground carpark and the entrance and exit to it was very tight (especially when driving a large left hand drive car when you're used to driving a right hand drive one!). The receptionist had however told us that the carpark would be hard to manoeuvre in but as the town was busy and street parking was at a premium we were glad of the hotel car park.
We have been very satisfied - the predicate 4* is o.k. concerning the service/facilities, the cleanliness and the rooms have enough space for getting relaxed after a long trip. Some nice cafes are nearby ... It's an ideal place for a business-stay or making a short stop on the trip through Spain as we did.
Kindness of staff, quietness, good bed Internet did not work properly.
The room was excellent! Great localization. Nothing! Everything was very good!!!!!
Could not use swimming pool, inflated bar prices.
Very hard to find, location mistakenly indicated on booking.com map
Fabulous hotel Difficult to locate---better map needed
The staff on Reception were so friendly and helpful. The room was very clean and great design. Windows on room a little dirty on the outside. Buffet evening meal a little expensive and quality poor, otherwise great hotel and would reccommend it.
Nice quiet area. Easy parking.
the room. the restaurant wifi is not free. very difficult to find the hotel
The comfort of the room and space in the room Spa and exercise area not available before 10 in the am. Internet was only free in the business room on the hotel's computers. Free parking was on the street and was 10 euros in the hotel garage....I felt both of these were misleading on the confirmation
The games room was great for the kids and the staff were friendly, even given the complications of our stay. The hotel was difficult to find as the wrong address was given at the time of the booking. We also had to wait 1 hour for our room even after arriving 3 hours after the checkin time. Our room was small, the TV wasn't working when we first arrived (it was fixed soon after) and we had to pay for parking even though we didn't use it. There is plenty of free parking around!!
It was in easy reach of a number of towns and beauty spots. It was secluded and peaceful. I think residents should have been able to use the pool free of charge.
Very friendly staff, beautiful hotel, and excellent food. Also very easy to find and only a short drive from the airport.
It was a grand place to stay. Pleasant and quiet surroundings. It was elegant and beautifully decorated.
We liked everything, specially the food at the restaurant.
Hotel has been renovated to a very high standard and has an excellent restaurant - we had a very enjoyable dinner there. Staff were extremely friendly and helpful. Highly recommended!
The spa was very relaxing after a long drive around the Picos de Europa and a really lovely hotel It would have been excellent if they had provided a swimming pool as well. I would have preferred a pool to the spa. No sign of anyone to help with our luggage either arriving or departing which was not a problem for us but I would have expected a bell boy role in a hotel of this excellent quality
The junior suite was beautifully furnished and decorated, quiet, and extremely comfortable for a small family. Great value for money. The quality of food and standard of service in the restaurant was also very good and childrens meals were available. Due to the hotel's location in a small village, there were few dining alternatives, requiring us to eat in the very nice but rather expensive hotel restaurant, or drive to a nearby village.
Hotel was in great place, very clean, excellent breakfast. Very kind for going with your family or in a romantic trip
The quiet and tranquilty. Charming and helpful staff. Good breakfast . Excellent spa facility. Good views Breakfast room not well signed. It would have been helpful to havea note in the room explaining that one could go to spa in dressing robe and how to get there
A lovely peaceful clean enviroment and excelletn food. Hotel excellent but in very quiet area and if staying for longer periods may fancy a change of resturant or bar.....
Beautiful hotel with fabulous decor. The bedroom,was large, luxurious and clean. Polite and helpfull staff.The breakfast and dinner were extremely good and the waitress very helpful. Stunning views from the hotel. A thoroughly enjoyable stay. Beautiful coastal views a short drive away.
cleanliness, spaciousness and quietness of the room. Excellent meals. Carparking. none
Every thing very Good..very happy
Excellent position of hotel. The double bed we got was not very big (but then we moved to another room, with twin beds).
Excellent location, very good for travelling to Gijon, Oviedo and other destinations in Asturias Not a single member of staff spoke any English. This is unacceptable for a four-star rated hotel.
Very nice hotel. Good value for the money Lovely little town nearby. Breakfast Buffet a bit weak. It's a bit difficult to find, but worth the trouble. Don't trust your GPS.
Nothing The pictures of the wooden cabins on the website look great, but we stayed in the main building, which looks, feels and smells like a hospital. The rooms are old and bed linnen is worn out. Also the town has nothing to offer. No value for money at all!
Wood cabin room was comfortable and spacious. Breakfast average.
Plenty of on-site parking, which we required. Hotel only a short walk from the beachfront. Hotel has an elevator. There was a hairdryer in bathroom. No air-conditioning or 'fridge. Restaurant bill could not be charged to our room account, and we did not enjoy our dinner. The bed was uncomfortable.
The restaurant is good, staff is very helpful and friendly There was some noise at night which didnt let us sleep well. The Breakfast is not to reccomend.
The location of this hotel is lovely, staff made you feel very welcome
Friendly,helpful and professional staff.
Spacious room, friendly staff,interesting buildings, good food Nothing springs to mind
Proximity to seafront. Very limited premises. Reception in a separate building across square. Inappropriate use of basement for breakfast room. Inefficient noisy mobile air conditioning units, which also required open bedroom window! Ground floor room not fit for purpose mainly due to lack of space even for 1 (but supposedly could have accommodated 2 people), very little natural light and extra heat, apparently coming from boiler room below. Astoundingly, this was same price as 2nd floor double room overlooking square and hotel not prepared to consider discount.
close to motorway both rooms were in front of the hotel,noisy
We have stayed at this hotel on four occassions,the staff have always been very warming and polite No
Clean with friendly staff and good location Was a little cold and heaters were not switched on
rooms were cleaned everyday and towels changed, the only downside for us no one spoke much english but we knew that before we arrived it didn't spoil our stay as all staff were very helpful. And we will return,
The staff are very polite and helpful.We have stayed at this hotel many times and will cotinue to do so in the future.
The staff at the hotel are very polite and will help you with any query that you may have.
Very clean. Helpfull people. Big parking. Ideal if you come by car. Close to airport. Still close to beach and town. Very quiet area.
We sholud stay 2 nights in this hotel, but we left afte first night beacuse we didn't like anything about this hotel. The receptionists were fair enough and we payed just for the night that really slept at the hotel.. We didn't like the hotel, it's in middle of nowhere, it seems like a motel for truck drivers. The room was nov very clean and the room's door didn't close well. It's also too expensive for the given comfort
The room was perfect and well maintained. The staff was very friendly and courteous. And the free breakfast time was flexible so you don't have to worry about not waking up in time, very convenient!
The view from my room im the Hotel The Location of the Garaga is too far from the Hotel, but not really very important
Beautifull place , original decor and great comfort . Peacefull location . Signage to find Hotel .
The main reason for choosing this hotel was its location. It was situated almost exactly halfway on a long journey. However, I was very pleased with my stay and with the proprietor who was very helpful to a travellor who spoke very little Spanish. Directions were difficult to follow and signage could be improved.
The hotel staff was very friendly and helpful. The location of the hotel was great. Rooms were big. Breakfast could be more varied.
Excelente trato del personal, muy amable y atento. Un edificio muy bonito y tranquilo, y unas zonas comunes (salones) preciosas. Si tuviera que poner una pega diría que es un poco complicado dar con el hotel, quizás faltaría alguna señalización.
Very friendly hotel. Interesting rooms and the restaurant was very fairly priced if you did not want to hunt down an external one. Hotel easy to find
Wonderful cosy place in Asturias countryside. Good food, pretty rooms and helpful staff. Recommended!
Attractive rustic decor and quiet location. Difficult to find (unhelpful directions). Restaurant evening menu only had about 9 expensive items, so forced to eat in village. Poor breakfast: no milk for cereals, little choice poorl staffed. Poor value for money.
Hotel is very beautiful it is not easy to find