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Generaly convenient locacation Staff at this location not very professional, provided rooms that were not ready for occupation and not concerned when this was pointed out .Reluctant to provide safe internal storage for bikes dispite requesting this when booking . "Special meal" not available. Wine of the month unavailable alternative served without comment or apology .Accomodation requiring update bathroom "shabby" with bath nothing more than a shower despite sufficient room for normal sized bath .
Ease of finding and good parking The room was much too cramped and the meal was very poor. Staff were over-occupied with a large group for dinner.
Rooms are conformable. Restaurant is nice. Garden is nice as well. On checkout, they printed out dinner's bill with more than half things we didn't have previous night. They added wine, water, sweet buffet and more.
The rooms could be a little bigger, but having said that there was three of us and a baby.
Easy Accesss No
Very cheap hotel with everything you need for spending a night or two. Free parking and internet is a nice addition!
It's relatively cheap (compared to other hotels). And just do not expect anything special. Cheap is cheap! It's a bit filthy.
The hotel was trés bien.
Basic but very clean None
We had a lovely meal in another hotel along the road our night at the hotel was fine and breakfast was good all very basic but good would stay again
A peacefull location and charming staff!
Service good and nice terrace Rooms shabby and not very clean - hair dryer did not work
Quality and presentation of food for the evening meal was outstanding Breakfast was only average
Lovely large room but with a slight damp smell when first entering. Staff were helpfull and spoke English well. Great breakfast and restaurant very good. Had a wonderfull stay.
Nice big clean rooms, good breakfast Need new blankets on beds
its being in the centre Bad smell of old carpets everywhere, Awful smell in the elevator and where additonal blankets and pillows are stored in the room. Bathroom with sealed window and poor air system. Water sink not working. Restaurant promises more than what delivers.
Staff extremely friendly. Food excellent. Parking a bit of a problem. Main airconditioning units on roof rather noisy throughout night.
The staff were superb! The Chateau is luxurious and perfect for treating yourself for a night away. Be sure to have dinner, Food and service were both A+
The extra cost for evening dinner offered in the dining room was beautifully prepared and served - staff very efficient and polite. The advice from the reception staff upon departure was invaluable - enabling us to see much within the local area, also courteous and helpful. One of our main reasons for booking the hotel was the swimming pool - however when we asked about it we were told that it was not in use due to the recent weather - however when we venured in the grounds of the chateau - it appeared by the negleted state of the area and masonry that the pool had not been in use for some considerable amount of time.
This ia a beautiful Chateau , and i would recommened it highly . Agnes and Anna at reception made us feel most welcome .The room we had was wonderful with 4 poster bed , it was extreemly clean and well equipped. The restaurant was good but quite expensive so we could not eat in every night.We stayed for 8 nights but maybe if we go again 3/4 nights would be better. the swimming pool was cold but it was end September.
The hotel is very unique as the chateaux is a real gem.They gave us a very nice room with a view. The gourmet dinner and the wine were excellent for the price the hotel charged. The good breakfest was included in the rate, which became unusal in france now. The driveway to the chteaux was closed, but they helped us with the parking of the car. The heating system in the room did not work well and it was cold.
The room, service, and food were fantastic!
Wonderful location in middle of Cotes du Rhones wine region. Beautiful, comfortable rooms in a building full of history. Price of breakfast.
Exelent romantic Chateau/hotel for relax and confort and enjoy. Staff is giving real good service. Nothing
beautiful building and village/ setting. great food
The authenticity of this Chateau was excellent. Enjoyed our tour by the reception staff. Very tranquil setting. Restaurant prices are very high.
The restaurant was excellent. The view overlooking the valley was beautiful. The sitting room/bar are had a lovely ambience. Checking was difficult as the receptionist did not speak English but we managed OK.
Very cute hotel with a georgeous restaurant. Nice pool and courtyard. Rooms nice, but not opulent. Area around hotel is quiet and not particularly picturesque. Would recommend as a good stopover if driving to south provence but not as a stand-alone destination.
The hotel and grounds are truly beautiful. Our room was brightly decorated and very comfortable. We had dinner at the restaurant and although the food was good the choices were very limited.
The breakfast was excellent, especially the pot of english breakfast tea which was the best I have ever been served in France Near to nuclier power station
The restaurant was excellent en the room have all the comfort you needed. Carparking was in a closed area. Le petit dejeuner is on the small part.
The room we were alocated was very dark and the AC was non-existent, although I had booked the hotel on the basis it had AC. The restaurant was closed on Monday even though this was high season, which in our experience is almost unheard of.
The room was pleasant; the staff was professional and courteous.
The restaurant was great. We really enjoyed both food and wine. Our room was very pretty and very clean. The atmosphere generally at the hotel was very relaxing.
I stay here regular on business trips and as always the staff are very attentive, polite, and helpful. This is a lovely hotel and I would recommend it to anyone, particularly couples as the rooms are beautifully decorated and the restaurant food is exceptional.
The staff and service is very proffesional and friendly; also the site and building are great. The restaurant is nice, but not top. The rooms do not fit the otherwise top hotel. The rooms look a little cheap and do not have the same chic feeling as the rest of this experiance.
Decoration of the rooms and the public area. Great restaturant with creative dishes and an excellent price/quality balance. Small pool (approx 12 m). This hotel (like many luxury hotels) attracts many 55+ guests, who don't like children, getting wet in the pool etc.....
Adult TV was open even without any access limitation. Not good for families with children.
Nothing, the name hotel is too much
well situated, kindness of staff, I did appreciate the fan in the room considering the temperature :-). It was/is perfect to my purpose. Actually, no, it answers its promises very well.
We liked the atmosphere of the entire room, and, the forwardness of the person at the reception (the same person was in charge both times we stayed at the hotel this year). The receptionist did a great, but unsuccessful) effort to try to help us filling out the information needed to achieve benefits via Balladins Card Not as such (do not know if that corresponds to utterings that other people have written on your website)
Wi-fi seems to be weak, and I could not get connected.
The staff were very friendly. The hotel has no ac, but seems to have been designed for it. Thus, my room was like a sauna (42°); it was "cooler" (36°) outside than inside.
good stopover hotel, easy to find and near the weekend market. make sure you arrive before the 22.30 curfew, or call ahead. This is more like a B&B than a hotel and the owners go to bed.
clean room, nice view from third floor, friendly staff little bit small room
Owner was friendly. Location great except right on the street so noisy. Bedroom had plenty of space. Hotel had just been refurbished - "finished" that morning. So it smelt of paint, the aircon had not been connected and there was nowhere to hang anything, either in the room or the bathroom. Should be good when finished but we expected to be offered a discount given the work was incomplete.