Overview

Royal Garden Inn

33 Tongguiqiao, Shantang Street, Jiansu, Suzhou 215008, China
+86 512 6296 9258

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+86 512 6296 9258

Overall guest ratings

7.2/10 Good
Based on 740 reviews

Review highlights

  • 9.6
  • 9.2
  • 4.0
  • 4.0

Good to know

  • Luxurious Hotel

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    About

    Royal Garden Inn offers an airport shuttle (available on request) for CNY 550 per vehicle one way. For a bite to eat, guests can check out Shangpin Restaurant, one of 2 restaurants, which serves breakfast, lunch, and dinner. Rooms offer up nice touches like rainfall showerheads, slippers, and comfy beds with premium linens.

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    Amenities

    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 740 reviews
    • 9.6 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Incredible bar."
    • 6.3 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      6.3 "63% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
    • 4.0 "Value below average."
    • 4.0 "Breakfast is below average."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 3.2 "Awful rooms."
      1.8 "82% complained about the bathroom."
      1.4 "86% said rooms were dirty."
      2.5 "75% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      3.4 "66% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% said the bathroom was dirty."
      1.9 "Air conditioning was criticized by 81%."
      0.7 "93% found problems with the furniture."
      3.6 "64% had problems with the shower."
      0.8 "92% thought the tv was sub-standard."
    • 3.1 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall Rating

    7.3 Good
    Based on 288 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
    • 6.3 "Service is ok."
    • 4.3 "Value below average."
    • 3.5 "Rooms are not good."
      1.6 "84% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      2.1 "79% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
    • 3.3 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 2.5 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
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    Overall Rating

    6.8 Good
    Based on 259 reviews
    • 9.6 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "Easily accessible by car, said 98%."
    • 6.5 "Service is ok."
    • 4.2 "Value below average."
    • 2.8 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      4.0 "60% thought it was too noisy."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.7 "Awful rooms."
      1.8 "82% complained about the bathroom."
      1.4 "86% said rooms were dirty."
      2.4 "76% said rooms were small."
    • 1.3 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
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    Overall Rating

    8.1 Excellent
    Based on 103 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
    • 6.4 "Vibe was decent."
    • 6.2 "Service is ok."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.1 "Awful rooms."
      1.7 "83% complained about the bathroom."
      2.1 "79% said rooms were small."
    • 2.4 "Quite uncomfortable."
      2.1 "79% said rooms were small."

    Overall Rating

    6.9 Good
    Based on 88 reviews
    • 9.6 "Terrific location."
    • 6.1 "Service is ok."
    • 5.7 "Vibe was decent."
    • 4.2 "Value below average."
    • 3.1 "Awful rooms."
      1.8 "82% complained about the bathroom."
      2.4 "76% said rooms were small."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 2.4 "Quite uncomfortable."
      2.4 "76% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Luxurious Hotel"
    data provided by TrustYou

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