Overview

Pan Pacific Suzhou

259 Xinshi Road, Suzhou 215000, China
+86 512 6510 3388

$87+

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Rates

Overall guest ratings

9.0/10 Excellent
Based on 8,147 reviews
See all reviews

Review highlights

  • 9.2
  • 9.1
  • 5.9
  • 5.5

Good to know

  • Great view
  • Pleasant hotel grounds
  • Luxurious Hotel

Nearby

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    About

    With a stay at Pan Pacific Suzhou, you'll be centrally located in Suzhou, walking distance from Pan Gate and close to Master of the Nets Garden. This 4.5-star hotel is within close proximity of Suzhou Embroidery Research Institute and Metro Shopping Mall.

    Rooms

    Make yourself at home in one of the 481 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

    Rec, Spa, Premium Amenities

    Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
    • Hot tub
    • Child pool
    • Kitchen/Kitchenette
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 8,147 reviews
    • 9.2 "Terrific location."
    • 9.1 "Excellent wellness & sports facilities."
    • 7.9 "Good pool."
    • 7.8 "Good amenities."
    • 7.5 "Good service."
    • 5.9 "Internet is average."
    • 5.5 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
    • 5.0 "Average comfort."
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    Overall Rating

    8.8 Excellent
    Based on 1,303 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      8.1 "Easily accessible by car, said 81%."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.2 "Pool is good."
    • 7.7 "Good service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.8 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 6.3 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
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    Overall Rating

    9.0 Excellent
    Based on 5,051 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      8.8 "Easily accessible by car, said 88%."
      8.5 "85% liked the proximity to shopping."
      8.9 "City centre within easy reach, said 89%."
    • 9.1 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 7.7 "Good pool."
      8.5 "Clean pool, said 85%."
    • 7.2 "Good amenities."
      9.5 "95% found the grounds to be nice."
    • 7.2 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.0 "Internet is average."
    • 5.6 "Food is average."
      6.2 "The price was ok for 62%."
      5.3 "53% thought the dining experience was appropriate."
    • 4.9 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      4.3 "57% said rooms were small."
      0.3 "For 97%, the rooms looked old."
      4.9 "51% didn't like the uncomfortable beds."
      0.1 "99% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      1.2 "88% thought the tv was sub-standard."
      2.7 "73% said the bathroom was dirty."
    • 4.8 "Not very comfortable."
      4.3 "57% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 1,547 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 9.0 "Terrific location."
      8.9 "Easily accessible by car, said 89%."
      9.7 "97% liked the proximity to sightseeing."
    • 7.8 "Good pool."
    • 7.7 "Good amenities."
      9.7 "97% found the grounds to be nice."
    • 6.9 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.8 "Service is ok."
      6.9 "Only 69% thought the service was professional."
      5.6 "56% said the reception staff was ok."
    • 6.0 "Internet is average."
    • 5.4 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      3.8 "62% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
    • 4.1 "Rooms are not good."
      0.3 "For 97%, the rooms looked old."
      3.8 "62% said rooms were small."
      3.2 "68% complained about the bathroom."
      0.8 "Air conditioning was criticized by 92%."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 244 reviews
    • 9.1 "Terrific location."
    • 7.5 "Good amenities."
      9.7 "97% found the grounds to be nice."
    • 7.4 "Good service."
      7.2 "72% thought the service was very professional."
    • 5.6 "Vibe was decent."
    • 5.0 "Rooms are ok."
    • 4.5 "Not very comfortable."
      4.0 "60% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
    Good to know
    "Great view"
    "Pleasant hotel grounds"
    "Luxurious Hotel"
    data provided by TrustYou

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