Pan Pacific Suzhou is centrally located in Suzhou, walking distance from Pan Gate and close to Master of the Nets Garden. This 4.5-star hotel is within close proximity of Suzhou Embroidery Research Institute and Metro Shopping Mall.
Make yourself at home in one of the 481 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Rec, Spa, Premium Amenities
Don’t miss out on the many recreational opportunities, including a health club, an outdoor pool, and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.
Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Only stayed for one night. Clean, comfortable, and cheap. Front desk staff was awesome. Overall service was great, but room service and dining...well see what I didn't like.
Location was okay. Room service was abysmal. Asian portion of the menu was unavailable because the the Chinese cooks left early. WHAT? Not mention the staff didn't know what menu to was available at the correct time either. Not something you expect from a "5-star" hotel, and not something you want to deal with, after a very long work week.