Overview

Pan Pacific Suzhou

259 Xinshi Road, Suzhou 215000, China
+86 512 6510 3388

$85+

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Rates

Overall guest ratings

9.0/10 Excellent
Based on 8,145 reviews
See all reviews

Review highlights

  • 9.4
  • 9.0
  • 6.2
  • 5.8

Good to know

  • Pleasant hotel grounds
  • Great view
  • Luxurious Hotel

Nearby

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    About

    With a stay at Pan Pacific Suzhou, you'll be centrally located in Suzhou, walking distance from Pan Gate and close to Master of the Nets Garden. This 4.5-star hotel is within close proximity of Suzhou Embroidery Research Institute and Metro Shopping Mall.

    Rooms

    Make yourself at home in one of the 480 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

    Amenities

    Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 8,145 reviews
    • 9.4 "Incredible bar."
    • 9.0 "Terrific location."
    • 8.9 "Very nice wellness & sports facilities."
    • 7.9 "Good pool."
    • 7.5 "Good service."
    • 6.2 "Average amenities."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 5.1 "Average comfort."
    • 4.5 "Internet is poor."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 1,303 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      8.0 "Easily accessible by car, said 80%."
    • 8.2 "Great service."
      7.5 "75% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
    • 7.9 "Good pool."
    • 6.6 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.2 "Breakfast is mediocre."
    • 6.2 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.6 "Only 66% said rooms were clean enough."
      5.9 "59% thought the bathroom was big enough."
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    Overall Rating

    8.9 Excellent
    Based on 5,212 reviews
    • 9.5 "Incredible bar."
    • 9.0 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      7.9 "Easily accessible by car, said 79%."
      10.0 "100% thought parking was inexpensive."
      9.1 "Near to public transport, according to 91%."
      8.6 "City centre within easy reach, said 86%."
    • 8.9 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 7.8 "Good pool."
      8.6 "Clean pool, said 86%."
    • 7.5 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      8.1 "81% said the concierge service was amazing."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 6.0 "Average amenities."
      5.7 "57% considered the lobby entrance to be so-so."
    • 5.0 "Rooms are ok."
      2.1 "79% complained about the bathroom."
      4.2 "58% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      0.3 "97% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      3.1 "69% had problems with the shower."
      3.7 "63% said the bathroom was dirty."
      1.2 "Air conditioning was criticized by 88%."
    • 4.8 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.6 "Not very comfortable."
      4.2 "58% said rooms were small."
      1.2 "Air conditioning was criticized by 88%."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 1,384 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      7.4 "74% liked the proximity to shopping."
    • 8.0 "Pool is good."
    • 7.2 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.5 "Vibe was decent."
    • 6.4 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.0 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Average comfort."
    • 4.5 "Rooms are not good."
      4.1 "59% said rooms were small."
      0.5 "For 95%, the rooms looked old."
      2.8 "72% complained about the bathroom."
      1.0 "Air conditioning was criticized by 90%."
    View all review categories

    Overall Rating

    8.8 Excellent
    Based on 244 reviews
    • 8.9 "Location is great."
    • 7.8 "Good service."
    • 6.8 "Vibe was decent."
    • 6.6 "Food is average."
    • 5.9 "Average amenities."
    • 5.4 "Rooms are ok."
    • 4.7 "Not very comfortable."
      4.2 "58% said rooms were small."
    View all review categories
    Good to know
    "Pleasant hotel grounds"
    "Great view"
    "Luxurious Hotel"
    data provided by TrustYou

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