Overview

Pan Pacific Suzhou

259 Xinshi Road, Suzhou 215000, China
+86 512 6510 3388

$75+

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Rates

Overall guest ratings

9.0/10 Excellent
Based on 8,113 reviews
See all reviews

Review highlights

  • 9.5
  • 9.2
  • 6.7
  • 6.4

Good to know

  • Pleasant hotel grounds
  • Great view
  • Luxurious Hotel

Nearby

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    About

    With a stay at Pan Pacific Suzhou, you'll be centrally located in Suzhou, walking distance from Pan Gate and close to Master of the Nets Garden. This 4.5-star hotel is within close proximity of Suzhou Embroidery Research Institute and Metro Shopping Mall.

    Rooms

    Make yourself at home in one of the 480 guestrooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

    Amenities

    Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 8,113 reviews
    • 9.5 "Incredible bar."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.1 "Terrific location."
    • 7.8 "Good pool."
    • 7.5 "Good service."
    • 6.7 "Average cleanliness."
    • 6.4 "Average amenities."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 5.0 "Average comfort."
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    Overall Rating

    8.7 Excellent
    Based on 1,298 reviews
    • 9.1 "Excellent wellness & sports facilities."
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      8.0 "Easily accessible by car, said 80%."
    • 8.2 "Great service."
      7.5 "75% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
    • 7.9 "Good pool."
    • 6.7 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.7 "Only 67% said rooms were clean enough."
      6.7 "67% thought the bathroom was big enough."
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    Overall Rating

    9.0 Excellent
    Based on 5,111 reviews
    • 9.6 "Incredible bar."
    • 9.2 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      8.0 "Easily accessible by car, said 80%."
      8.1 "81% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
      8.4 "City centre within easy reach, said 84%."
    • 9.1 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 7.6 "Good pool."
      8.2 "Clean pool, said 82%."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the concierge service was amazing."
    • 6.7 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 6.2 "Average amenities."
      5.3 "53% thought the building was acceptable."
      5.6 "56% considered the lobby entrance to be so-so."
    • 5.4 "Breakfast is mediocre."
    • 4.6 "Not very comfortable."
      4.4 "56% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
    • 4.6 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall Rating

    8.9 Excellent
    Based on 1,460 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 8.7 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
    • 7.6 "Good pool."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.7 "Service is ok."
      6.7 "Only 67% thought the service was professional."
      6.0 "60% said the reception staff was ok."
    • 6.4 "Vibe was decent."
    • 6.2 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.9 "Not very comfortable."
      3.9 "61% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
    • 4.4 "Internet is poor."
    • 4.2 "Rooms are not good."
      3.9 "61% said rooms were small."
      0.5 "For 95%, the rooms looked old."
      3.1 "69% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
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    Overall Rating

    8.8 Excellent
    Based on 243 reviews
    • 8.9 "Location is great."
    • 7.9 "Good service."
    • 7.2 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 6.0 "Average amenities."
    • 5.4 "Rooms are ok."
    • 4.6 "Not very comfortable."
      4.2 "58% said rooms were small."
    Good to know
    "Pleasant hotel grounds"
    "Great view"
    "Luxurious Hotel"
    data provided by TrustYou

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