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Really nice hotel with friendly staff. Very close to town centre and easy to get to by road. Lovely warm, clean rooms and comfy beds. Would definitely stay again. none
Clean, confortable room with friendly staff
value for money
Ideally positioned in centre. Clean Quite and comfortable.Bedroom and leisue facilities excellent Staff helpful well worth £10.00 per room more than travelodge would definately recommend Oh and free parking in city centre priceless!
Comfort, good location, friendliness of staff, ease of parking, view from room None
the rooms the brassere the location
Closeness to city centre and train station the lifts were bad! very slow! and hairdryer was not user friendly. needed a plug socket beside bed and underneath dressing table.
Lifts are very small (perhaps accomodating 2 people and luggage) On this occasion and a previous visit 1 of the 2 lifts was under repair which meant we had to lug our cases down to reception from the 7th floor. Not ideal.
Location and free parking. Both were conveinient for my business trip Room was not 'Superior' and was told by staff that 'All our rooms are superior'
Position excellent-very important as we travelled by train.
Excellent room with views over the marina. Particularly liked the terraced area overlooking the beach. Service in the restaurant could be improved.
Staff very helpful. Extremely good location. Room not ready despite arriving after the check in time
The swimming pool The milk allocation for the in room tea / coffee was a bit stingey.
Very comfortable well designed, stylish room.
Helpfulness of staff.Comfortable beds and exellent food. Limited tv channels.
Location was easy to find. Hotel reception staff were excellent, especially as they had no notice of my booking
Efficiency, restaurant staff charming Food offering pedestrian
The staff and food at the Bar was very good (see note below) about the Restaurant. Evening Food at the Restaurant was appalling. It's a shame that there is no lounge area overlooking the sea.
Courteous staff and a lovely room. Very clean and the bed was really comfy. Was not able to use the phone in the room without a credit card (I wanted to pay cash).
all in all the hotel staff were helpful Yes i paid for this hotel for a friend to stay in who came down from London she checked in very late, when she eventually, unpacked i meet her or a drink to go over the following days proceedings in court, I left to my home and received a call telling me that she had went to use the bath room and found a condom floating in the toilet, Due to the late hour she wished not to cause any problems.I apologised to her and said i will take this up as soon as i can. I am sure this is an oversight but still very embarrassing for me as i had paid and booked this hotel for a friend who was down to give me support and evidence while my court case was on going. Regards Mr Scott
Very noisy on saturday night from bars and clubs down below. Also noisy male guests next door.
Clean, staff great, room good value for money. My room was so noisy I had to get moved in the night! The room I was in was too near to the local night club. Breakfast too expensive! They forgot to valet my room during the 2 nights I was there, but sorted out fresh towels as soon as I highlighted it!
comfortable and clean. attentative staff and good food
grate location parking friendly staff bars shoping will come back . all ok
Friendly clean and helpful None
Handy parking next to hoel and reasonable priced.Basic and very clean.staff friendly. nothing
Just a great place to stay Needs to have free wifi.
Centrally situated, very good breakfast The cleaning lady kept forgetting to check the bathroom, very noisy especially at Saturday night when drunk young people kept coming all night long, yelling at the corridor
The freindly greetinng, cleanliness off room and the quietnesss to say it was on a street renound for its nightlife.
Dinner, menu very good, experience not so good. Breakfast, quality of cooked breakfast was very good.
Good location close to shops and amenities.Quite modern downstairs with good reception area and bar area. As there were numerous problems from the moment we arrived on Sunday until our departure on Monday straight after breakfast ; we are disappointed that you do not wish to know by providing a box to air our grievances. You will therefore only glean half of the information and as a result not obtain a true reflection on our stay.
i only stayed 1 night and found the room fine, the breakfast was good. very close to train station which was a bonus as i needed to use the train. the £75 per room per night was a little high. there were some unsavoury characters hanging around the hotel bar.
Staff very friendly and helpful.
staff were very friendly and helpful, food was nice, catered very well for the wedding. nice room and views and very clean. tv was fuzzy and had poor signal on some channels, breakfast was poorly organized and many had to wait a long time to be served, room was too hot.
Hotel was in the centre of Swansea and very close to the railway station ansd shops and restaurants. Hotel was very warm and air conditioning could not be controlled from our room.
Modern look, location A bit noisy outside. Air-con kept turning on and off when it was switched on.
We had a major problem unrelated to the hotel and the staff acted above and beyond the call of their duty to assist us, even using their own car and knowledge of the local area. Truly marvellous customer service.
it was central close to the shops and bars but far enough away to enjoy some peace and quiet there was only one thing that spoiled it the person staying in the next room started playing loud music at 6am and it took staff 2 and a half hours to get them to stop
The staff were very pleasent and friendly cant fault nothing enjoyed my stay there very much would come again.