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very clean @very friendly hotel ,i would certainly go back again
Clean tidy and friendly
Excellent Service and great manager!! We had booked a large family room for 6 people, but were upgraded to 2 large separate rooms for the same price! English breakfast was lovely and the service was excellent!!! The manager was also very helpful, kind and informative! Great place and very central location :-)
Friendly and efficient staff
easy walking distance to the centre of town and the BIC
Very nice stay, nice little bar & a good location for the town center, theatres and bars etc.
Very clean, comfortable and friendly, breakfast excellant. Bed and pillows abit hard!
The room had recently been refurbished so was in excellent condition, the staff were extremely helpful and breakfast was delicious.
The staff in the hotel were so friendly and helpful and the view from our room was to die for! The breakfasts were very good too. The room could do with a lick of paint and all the floorboards were very creaky, but it was clean and warm and the view made up for everything.
Good food and friendly staff Exterior very tired.
My partner and I had a meal in the bar in the evening and it was fantastic, I would recommend the lamb shank followed by sticky toffee pudding, the taste and presentation was something else. If I had to give it a rating then it would be 10/10. The rooms are well laid out with even alarm clock as well as the normal tea/coffee stuff and TV. The beds are like home from home.
they were very helpful and rebooked are rooms for us
very warm friendly hotel a great location with lovely sea views.food and drink good, rooms very good lift to upper floors too small
Everyone was very friendly, the rooms were of a very good standard and the food was amazing value for money. We really enoyed our stay here. From the outside the hotel looks nothing, but you can not fault service and rooms, although the bar could do with modernising a bit. Would definitely stay again. thanks.
The bar area was lovely and my wife and I enjoyed relaxing with a drink whilst admiring the view of the sea The lack of Sky Sports in the bar. We had to go elsewhere to watch the football
We got an excellent price for this hotel and were very pleased. Very friendly, attentive staff - never 'in your face' but always on hand, nice welcoming bar area. Room very comfortable.
Clean,comfy and very friendly Nothing
new managment since my last stay, they are just brilliant so help full and friendly, they do everything they can to make you welcome.the bar has so many real ales to try never seen so many in 1 bar, the food is excellent, you have to try the hospitality to belive it will be back soon
The surroundings were lovely. The hotel was very warm and comfortable.The breakfast was excellent!
Perfect location and very friendly staff It needs tidying up a bit.
Very pleasant room. Nice location. Untidy in parts due to renovations.
Friendly staff, the roaring fire, Fullers beer, excellent food, the peaceful location and the perfect setting.
The rooms were very comfortable, the food was excellent and the staff was superb. They even went out of their way to book relatives into other hotels that couldn't stay there for our family funeral. And they packed us lunches to take to the airport when we had to leave before the kitchen opened. Overall - wonderful experience, great staff and a beautiful inn. Not much to complain about. Beds were comfortable, bathrooms were spacious and clean, and the food was excellent.
It's situation in the New Forest & food selection. We were in the top of the building & there was a constant noise throughout the night -was it the plumbing -we never knew. Also it was very hot up there even with an open window all night.
Wonderful room, very relaxing, The breakfasts were lovely and the staff couldn't do enough for you. Would certainly stay there again. Can't think of any bad points about this hotel
could take my dog and he could go in the bar. food was good especially breakfast and staff friendly and good location The room was only given a basic tidy up during our stay e.g the bin in the room was not emptied during our stay
Beautiful location, lovely room, friendly but not "false" staff, super breakfast freshly cooked and plenty of it... Only small suggestion had to put the kettle on the floor to boil, needed one with a longer flex or a socket nearer the unit it was sat on but that didnt spoil anything.