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Fine hospitality of staff Wireless internet did not work as I was told.
Very friendly staff. Excellent restaurant.
The service was like a 5 star hotel
close location to autobahn and very quiet; town friendliness and personal service for a small family hotel could use a better carpet in hallway to help sound insulation
The food and the staff were very good. Simply a more comfortable chair in the bedroom would have been nice.
Pleasent staff, good atmosphere. Good restaurant and breakfast. Easy to find with ample ar parking.
food staff location exterior is misleading
Very clean, modern, well kept and super luxury! The reception and restaurant staff were very helpful, welcoming, and excellent.
Absolutely first class; one of the best hotels we have stayed in for the price. Excellent quality room, very good restaurant and helpful staff.
Professinalism of the hotel staff
This is a great hotel and well deserving of its 4 start rating. We did get a double upgrade to the executive suite which was superb but the standard is reflected throughout the hotel. The restaurant menu showed some flair and was good on the first night, unfortunately the menu was repeated on our second night. Staff were great and we had a fantatsic stay. We will certainly go back again They were not ready for the onslaught at breakfast on Sunday so subsequently a queue for tables throughout most of the service.
Everything was fantastic, above expectations.
It coould not be any better. Room was nice, breakfast and dinner was delicious. Highly recommended for someone visiting the region.
Slow laundry service. 2 day turnaround
We were upgraded to junior suite, really excellent room. All the materials used in this hotel are at high standard, no disappointment. Good breakfast, nice spa, convenient parking (9 Euro per night), reasonable price room service, definitely a nice hotel to stay! DVD player didn't work, but this is minor issue
Amazing, amazing, amazing! I think that sums it up entirely... :)
the spacious room rather poor English of waiters in dining room
Very nice friendly staff
very good breakfast; good beds,clean, quiet nice village and neighbourhood roofs must be closed; many noice by building works
A role model for other hotels to follow. At €55- for single occupancy in a double room, very attractive and I will for sure stay again. Restaurant underneath the hotel offers very friendly and personal service with tasty food, either buffet or of the Carte. Room was spotless, very quiet, all IT requirements covered. A nice little gem for those (on business or transit A61) looking for quiteness and excellent value. Buffet dinner at €7.50 and real good. Nice wine. Keep the price at that and they will do well. I will certainly be staying again. Full marks ! Quick access to A61. Reception and restaurant staff very friendly and helpful. Did not take Breakfast so cannot comment. I transit regularly between CH and NL, so location very convenient. On the edge of large industrial area, however, not overly noticeable
Easy to find, friendly staff, comfortable rooms - ideal stop over hotel
Newish hotel, well equipped - like the DVD player in the room. Good choice at breakfast Location isn't ideal being on the edge of town but that is only a minor niggle
Helpful staff and clean comfortable beds. Handy for the autobahn and the bonus was Rheinbach which was more interesting then expected and a nice stroll from the hotel to blow a days driving away.
Very good as usual. great value for money and very good choice at breakfast
I found the Hotel to be very comfortable. The cleaning crew was very polite and helpful. I was disappointed in the front desk's lack of knowledge of the TV satellite system. This may seem trivial but it definitely would have helped with group I was with.
nice room nice place where we had breakfast on the outside, it doesn't look very nice but the inside does
Nice location close to nature. Flexible staff regarding breakfast time and requests.
Good location, attractive building, comfortable room, lovely forest and walks. Disorganized, hard to find staff during the evening, many things didn't work properly. No ramp for entrance and lift failed to work twice during our stay. T.v & DVD didn't combine, no English channels, no sky. No Dvd's to rent/use. Silly kitchen contraption in bedroom, but no kettle, no tea towels, wash liquid etc. Manger not too bothered with our comments. But we loved the concept.
Rooms are very nice. Everything was to hand. Excellent TV, DVD system. Plenty of parking available. The hotel is on the edge of town so to eat you have to go into town. No information about the hotel restaurent was available in the rooms. Breakfast was limited. I personally don't like the system of dialling a number for check in.
New hotel. Very friendly people and very good service. At breakfast they ask you if you want an egg and how. On the border of a small city, in the middle of the forest, easy to reach Rheinbach, Altenahr etc. Big room with big bathroom. We come back. Just 140 kilometers from Eindhoven.
Kindness of the staff Lack of elevator to reach the room (Architetonic barrier should be signalized)
The staff were very friendly and helpful, the breakfast was excellent. The hotel has recently been refurbished and I was disappointed to find that it's previously excellent restaurent was no more. The showers had no thermostatic control and water temperature was dangerously variable.
Nice, Clean, good breakfast Again issues with finding enough electrical sockets in the room
The staff was very friendly. Simple, but good breakfast. Prices for drinks are very fair. I was pleasantly surprised by the size and comfort of the room. Will definitely return.
Clean, Friendly, nice breakfast In my room electrical points badly placed. Not able to work at the desk. Some problems with the EPOS system at check out had me running to a cash machine
The very hearty welcome and the pleasant atmosphere.
The hotel was unique and we felt at home. The owner drove us to the train station after we checked out.
Very Nice Hotel, with a warm welcome. Nice Breakfast, all necessary equipment and a very quite location. Who needs more?
I cannot say too many good things about this hotel. I was treated like a royal visitor from the moment that I walked in and the owners and staff couldn't do enough to make sure that my stay was comfortable. Although the dinner menu was limited in choice, the food was freshly cooked and pleasantly served. I will definitely stay there again.
Very friendly good service
dark,drk corrdors,dont pennypinch
It is only a fifteen minutes walk away from the train station. The restaurant food is very good. No lobby area
Vrey nice clean room and help full staf No bad points
Everything was in order.
Very friendly staff.
Staff and atmosphere excellent I will be staying there again. A second pillow would have been nice - waste plug in bathroom washbasin inoperative - bedside light inoperative on one side at least and finally, some guests maybe disturbed by a lot of noise from children running about in the rooms above.
leisure atmosphere lack of English knowledge
The price, in the middle of the Centrum. for one night then it is a good hotel. No directly internet connection. The food was not that good. All parking places where occupied - and not only for the hotels guest.
The hotel was very quiet and relaxing
Very Friendly N/A
Near to the Main-road to Koln. Good parking faclilties. Excellent restaturant. Excellent breakfirst. Nice Hotyel with friendly people. No
Although the hotel is situated on the street, it was quiet in the room. Spacious rooms, good breakfast. Overall a great hotel with character and we would stay there again any time. We had a small dog and it was no problem.
Value. Breakfast provided was very good. I also had 2 dinners which were good. Very friendly and helpful staff. Road work in front of hotel which should be complete Dec 2009
Staff was helpful and accommodating. Although access was somewhat limited by road construction in front of the hotel, parking was available and handy. Hotel was clean and convenient. Restaurant was good and made a special effort to accommodate a dietary restriction for the other couple traveling with us. Breakfast was excellent. A nice find. No.
Personnal and location
The hotel was easy to find as it is situated on a main road in the town and it has it's own parking off road, always a plus when traveling with a full car. The staff were friendly, the food in the restaurant was very tasty and plenty of it! The family room we had was clean and comfortable with good bathroom facilities plus it had wireless capability, useful when booking ferries back to the UK.
A good stopover
It was a quite and nice neighborhood. The room was full of dust when we arrived! Beds were not comfortable and I woke up with a back pain. Breakfast was very ordinary. We expected better than this from a 3-star hotel!
Improvements to the TV system appreciated Rooms in the annexe are still a little tired but it seems there is general improvement going on.
I like the convenience of the hotel and since I have been staying there for the last 13 years there are no surprises
nice and welcome staff , and the res. is very nice for lunch, quite anice place for relaxation.
I had the Managers Suite which was amazing
Rooms are a nice size, Bed is comfortable, water is always hot! Need more working space, rooms are tired, clean but need refreshing. Tv selection caters for German speakers only and not international travellers.
Cheerful staff, comfy bed Seperate lodge from main building, shower a bit dated.
Easy to find, excellent restaurant and best breakfast in Germany Nothing
Friendly and polite staff, english speaking. Very good wifi. Excellent Breakfast. Soft bed and strange pillow!
The friendly welcome,very clean first class accommodation,lovely breakfast and quiet location.
The Hotel ambience is excellent. The host is courteous, friendly and very polite and also helpful. The room is extremely 'homely' and warm and the facilities avialable suit the cost. I would highly recommend for a short or a longer stay. No bad points
The hotel was very comfortable to stay and also the service is good. Its a breakfast hotel but you can find good bakeries nearby. Location is good.