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Quiet rooms. Within walking distance to all Olympic Park Venues. Parking was quite expensive.
The staff and service and provided were both excellent. Very friendly and helpful. The quality of the rooms for the location at Olympic Park were ideal. The range and hours for a substantial room service menu were limited, particularly given many guests would attend sport/entertainment and appreciate a more substantial menu later at night. Could also have cafe/bar facilities run later.
Late check in - accomodating - late dining - new
The politeness of the Pullman staff was far superior than other hotels I have stayed within Sydney. Very impressed with hotel room and the facilities, location and atmosphere that the Pullman Hotel offered. Would highly recommend this Hotel to anyone. No.
The staff were awesome The resturaunt was a bit too small and we couldn't get a booking there a few nights.
Nice room and views. Staff were terrific. The white wine in the mini bar was appalling.
The beautiful room and comfy bed.
convenience of location for an event in the Olympic Park It was so cold in the lobby
The location. Walking to events within Olympic park is outstanding. Really easy to find for interstate drivers.
I loved the comfortable bed and that there was a bath in our room(very important) I did not like that only one lift went to underground carpark.It took a long time on Sunday morning to get a lift tat wasnt full to get our luggage to carpark. The web page said our room would have a juccuzi which it didnt,but I was not dissappointed as it had a large bath,and that is what I liked most
We were checked in really quickly, was able to check in early, received a free upgrade & enjoyed the late night room service that catered for us when we requested items that weren't on the menu!
its hard to say specifically what i liked about my stay, it was just overall enjoyable :)
the porter was outstanding - he delivered fantastic service with a keen & friendly smile. He was happy to show us to our room, hail a taxi for us & store our luggage, his service made a difference. Also although we were checked in to the wrong type of room the reception dealt with the problem very quickly & efficiently. However at reception we duly waited our turn however the check-in staff decided to attend someone who was attending a conference at the hotel & whom had just pushed in. Under these circumstances if the front office isn't sure who was next in line, then maybe they should ask and not just serve the stereo-type businessman over the casul dressed mum who is also a paying guest of three.
The doorman's personality - after returning after concert and wet through from the rain - he was a character - keep up the friendly service. I waited for ages to check out because better looking people were let ahead - no order or line to sign out of hotel - fair enough long weekend but we wanted to check out too (in order of attending reception!)
The room was exactly like the picture (makes a nice change), was decorated very well and perfect for attending the state of origin football game at ANZ, 5min walk away. Also added to the atm of the event. Would recommend it for anyone attending the footie for a special event. That the hotel bar shut at 11.30pm. This could have been due to the origin being on, but we were looking forward to chilling at the bar after the game. We were told we would have to order room service if we wanted anymore drinks after 11.30pm. Didn't really feel like heading back just yet, was still soaking up the atm of a qld victory, maybe thats why they shut early, with nsw losing so badly.
Not alot, we stayed there for a weekend away from the kids. Unless you were going to the footy or participating in the footy, it did not cater for any other type visitors We had a few problems which we sorted with the Manager on the night, we were not seeking compensation of any kind but she kindly offered for us to watch a movie complimentary and as we declined an upgrade she said she would reduce the rate of the room for the second night. Neither of these things were done and were charged the movie and room at full rate.
The food served in the Arena Restuarant and room service was excellent. I found the staff to be very friendly and the hotel had wonderful views. I understand the necessity of the location, I did find it isolating. Accurate information on the availability of shopping, including supermarkets would be very useful.
proximity to acer arena Air conditionning useless, very expensive room and drinks very noisy
It's location to Acer Arena & Olympic stadium, walking distance, no worrys with cabs etc Was told at check in there was plenty of parking, went down & carpark full, some of carpark was dead end access, 15 cars had to reverse out of section, nobody down there to advise it was full, total mahem with cars reversing.
24hour reception. Close to conference center. Able to open a window for fresh air. Bathroom needs better volume of exhaust fan. Toiletries would be nice. A power point needed where the kettle is situated.
Was easy to book, staff were polite. Breakfast was incredibly expensive.
Proximity to facilities for work conference. Previously opened milk in the fridge that was going off and no other milk provided.
Having the suburb Silverwater close by and not having to go backwards/forwards tot he city. Nothing
Proximity of the stadiums. Easy to walk to. The shower wasn't clean.
I liked the location, the older gentleman staff were lovely, one of the girls not so much. The room was great for the one night. The new food area was lovely - but too expensive after our flights, accomm etc. The toiletries provided (luckily we brought our own from home), one of the girl staff members, the price of the hotel for what was offered and the price of movies is overpriced, $10 is more reasonable. Also thought there should have been snacks in the fridge as per other hotels.
It was a very pleasant stay, with good staff, and the late check out was greatly appreciated. Lack of Hand rails in shower, being disabled this would have made it a lot easier for me and I am sure that you get a lot of older people staying it would make it so much easier for them also.
good location disappointed with the airconditioning basic function had to be moved due to poor circulation . Plus had staff member walk in to my room , not expecting me to be there. I grabbed a pillow to cover myself.I had a booked for a late checkout. He said nothing....saw him later and pionted this out to the check out girl .....he was the manager at the time. Felt it was invasive and careles on his behalf. An apology would have been nice.
Quick and easy to book via internet , The room was not that clean a lot of dust around bed legs,carpet dirty and stained .For the $250.00 a night we would not stay there again
Location was great and the rooms were vey compact and cosy The signs that state no entry when you need to get into the carpark are confusing as well as where to park when you need to check in also no fridge in room even a little fridge would help
cheap and clean
Handy to location for conference No transport to anywhere that dinner is available
Close to venue Food availability and cleanliness of kitchen area - microwave had crusty food caked on the inside. Vending machines had old drinks displayed.
It was in walking distance to the Sports arenas and the railway station. It was also quiet, ensuring a good night's sleep. The bunk bed that was situated above the Queen bed had a wooden slat at its foot that covered half of the width of the bed. This slat made it difficult for one to squeeze through to get into bed. Notwithstanding this criticism, the bunk bed was very comfortable, especially for anyone with a back problem.
Closeness to Parramatta. Shower base slippery.
the short walk to all venues we attended a concert at Acer Arena and it was great not having to get stuck in all the hustle and bustle of everyone leaving
The close proximity to the entertainment/sporting venues is fantastic. Room very clean & tidy albeit small, comfortable beds. Chip machine very handy @ midnight... not enough parking but understand why.
Location and price No fridge in room, No tea and coffee making facilities even in the kitchen unless you had your own crockery, need more pillows or bring own Close to HSC marking venue was a good feature, not able to book a car space was a problem