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One of the staff kept saying 'no problem' when more appropriate responses would be 'very good' or 'you're welcome'
Friendliness of the staff and their ability to adapt to changing arrival time due to delays on motorway. They could not do enough. The room was comfortable and very quite despite being near a major road. Poor breakfast choice and had to pay extra for cooked english breakfast. Then the scrambled eggs where grey and luke warm...not nice!! This detracted from an otherwise very enjoyable stay.
Teh ambience of the rooms was nice, the meals were fantastic though a little pricy.
I was really very pleasantly surprised to find my room so comfortable and welcoming, and the restaurant menu so inviting. I'd certainly come again. Its location isn't perfect for north of Newbury meetings but ok if you factor in the distance.
Comfortable bed The room was very small and you had to squeeze round the edge of the bed to get to the other side. No chairs to put your clothes on at all, hence on the floor overnight and stained towels and bathmat. Overall clean though.
The quality of the room Didnt appear on the satnav and apparently it is a common problem according to the staff
The Welcome It would have been helpful if the e-mail confirming my booking had specific directions as to how to find the hotel - the point to leave the A34 - then the detailed directions
breakfast, bathroom, flat screen tv annex room vey small, road noise
Food was excellent, staff all very nice, the bed was clean & comfortable, but the bathroom was rather cramped, I dont know how very large people, would manage, Our stay fitted the bill for us, the only complaint was the bathroom,
Rooms are a bit noisy, close to the road. They forgot to wake me up (service offered in writing)
comfortable beds, nice and quiet, well apponted. Staff not quite on the ball, breafast back-up tables swept away as we ate.(loss of second coffe!) very noisy background music (evening)/radio (morning). Shower pressure very low, it was at the top of the buuilding though.
Friendly staff Room maintenance could be better - a couple of light bulbs had failed in what was already quite a dark room
Its was a comfortable bed and the room was pleasant enough. The hotel was quiet at night with no disturbances. Insufficient bed linen. Tea and coffee making facilities has not been renewed.
Little touches of design like pillows small baskets drink set up.Intenet link Good breakfast
Comfortable, clean, good service and local for the function we attended. N/A
Friendly staff, quality of room, good parking, wonderful old building, good location
we enjoyed exploring the area, and old haunts, has mr wilkinson lived just up the road in his teens we did not like the fact that we did not have an opening window in our bedroom
The rooms, bathroom general ambiance we were too late for breakfast
Clean comfortable rooms with nice bedlinen. Good food. No mobile phone signal within the pub or rooms and the wi-fi coverage is ver poor.
food, beer, quality of room n/a
Food, location and general service. Not exactly bad .... but accommodation could be cheaper - it is after all a pub, notwithstanding its history.
The best breakfast I've had in a hotel this year None
the location is perfect for exploring the local area , we like the idea of using the bull as a centre for further exploration , and will use it again in the future
Our stay in the Bull Inn was short but memorable. It was a beautiful day so the yard was very busy but fun! Unfortunately we didn't eat in the restaurant so I can't comment on that, although going by the breakfast the food was very fresh and had a good choice! The rooms are nicely decorated and the bed was very comfortable! Could have done with a fan in the bedroom! Bathrooms could do with a bit of a facelift!
Rooms 1 and 2 are situated on the first floor directly over the the main to louge bars....the noise is intolerable if you wish to have an early night,peace and quiet or dont like the tv turned up loud to drown out the noise.Please make customers aware of this when booking at this Pub/Hotel....Both these rooms are classified by the Hotel as Executive rooms....Even taking into account the age and history of the Hotel...this is a joke.Standard Doulble room...absolutely nothing 'Executive' about these rooms.And finally...the parking is a nightmare...the Hotel is situated down a cul de sac lane...its first come,first served with just 8 parking spaces in the car park....if you are planning on going out somewhere at night...you cannot return and find a parking space before the bar closes at 11.30....be warned...after 11.30 you,ll find a space...If you,re arriving after 1800 to check in...you,ll not find a parking space for onloading either...its a nightmare.
Welcoming, comfortable atmosphere. Accommodating and helpful staff. Great accommodation for visiting the Sonning Mill Theatre.Super breakfast ! Not suitable for anyone very disabled
Great rooms in old pub and food is good, with an excellent breakfast wifi did not work
Staff were friendly and responsive bathroom was nicely done nice atmosphere in the pub / restaurant good freshly cooked breakfast Not much space for guests in the pub car park (lot of it was being used for outdoor seating for the pub). We did find space in the road but we could have been unlucky if arriving later. Despite booking for two people the room was only prepared for one (towels etc) but staff were responsive in sorting. Room size was fine for one night for two people but was on the small size for more than this if staying as two people (virtually no luggage space and we were en route from a holiday so it was a bit cosy)
The food was excellent.We had an evening meal on our first night which was very good. The full English breakfast was exceptional and so much we couldn't finish it.The staff were all really pleasant. The bedroom was adequate but the bathroom was really small. There was only space for a shower cubicle, a tiny sink and toilet. There wasn't even space to have a good towel dry in there, you had to step into the bedroom to do that!The other problem was the lighting in the room. It was really dim, very difficult when trying to dry your hair or do your make up, however the bed was really comfortable.
the staff were superb, nothing was too much trouble. I had a minor problem with the shower, as soon as I mentioned it the manager sorted it. I will be returning, the food is amazing , I didn't want to leave really.
Friendlyness of staff
Excellent Pub Uncomfortable bed
The best English breakfast I have ever had!! The airfreshener was overpowering. It was difficult to open the windows. The E.mail location was five miles to the East from the advertised location!
The room was quaint. the restaurant presented excellent value for money & the bar was homely & comfortable.....all in all, a very pleasant stay.
good value, easy to find, pleasant looks a little dated
Excellent breakfast - really fast service!
Value for money Traffic noise from the main road.
Overall this is a very nice hotel, very comfortable and a good choice of food which was very plesant. I have stayed at this hotel several times before and would certainly recommend and return back.
None Dirty, Nothing worked, could not have a shower, because wall fixing broken. Carpet in bathroom (Who has carpet in bathroom)? Worn and smelly. Cobwebs hanging from light fittings.
Friendly Staff, Good Selection of food No shower in the room and a lack of hot water for the bath, so on 4 out of 7 mornings I had to have a cold bath, bed was slightly uncomfortable, poor tv reception
Pleasant stay First floor mid corridor needs airing due to cooking smells from kitchen below. Better light blocking curtains/blinds over window (Rm 6) needed. Passing cars light the room up!
Very convenient location. Great restaurant, bar, and beer garden. Updated bathroom and overall very clean. Pleasant staff--good wifi. Bedroom was really small. We only spent the night and left early in AM so not an issue, really, but a longer stay would be tough.
Staff friendly and helpful All areas such as stairwell,corridor,car park etc were scruffy and unkempt.The room whilst adequate was in need of a complete makeover.
Good evening meals
Very friendly staff. Excellent food. Comfortable and quiet room. None
Food was excellent, staff were friendly and efficient Rooms were adequate but no hiardryer, bin or glasses in bathroom. Carpet on the stairs was worn in places.
Good value;good food;friendly staff;comfortable rooms.