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We enjoyed our stay. We had a comfortable room in a quiet location. The food was very good. The pool area we used was lovely and secluded although a main pool complex was available but too crowded with children and drinking/eating/activities. If you were not all inclusive the bar prices were rather expensive for all items. Purchasing lunch and s nacks was also costly and not easily available as the assumption is that you would be all-inclusive.
good room good service of bus to beach sorry no good system of smell of cooking everything was o.k. but the restaurant situated not nice food excellent
Value for money. Reception staff very good and efficient with checking in and out Room not clean and needing an urgent refurb. Not 4 star. Restaurant staff terrible - overworked and rude. Wet table cloth on table. After phoning reception at 14.00 that TV was not working, and subsequently fixed, a member of staff knocked on my door at 22.30 to look at it.
all was very good and staff very helpful
Childrens activity, evening program, breakfast, great garden and pools, friendly people rooms were little a pit "tired" . dinner could be richer of fresh salads, there was much same every evening.
Staff were very helpful and the food was great.
N/A location, configuration, poor access to floors, (stairs + one single small lift by block), room cleanliness (sheets not changed during our three days stay, room floor not properly cleaned)....
Excellent food and swimming pool facilities (5 swimming pools!!! - all clean and very comfortable) Minor thing: old-fashioned curtain in the bathroom could be replaced with the glass wall.
The hotel was excellent value for money, plenty of facilities and the food was excellent. The staff were friendly but not enough of them on front desk.
The location;lovely sea view.Good range of supermarkets and live music nearby. Good size pool. Apartment needs some renovation. Poorly equipped.
fantastic location in old town,nice food,excellent value for money,great service,will return ,this was my fourth time staying here.
Amount of steps could do with lift.
Location, facilities and south facing secluded balcony. Staff were very friendly and multi lingual. Extra charges for late checkout.
Location No real Bar facilities. No courtesy room for day of departure, luggage had to be left in reception in full view of the public.
Great location for harbour area; only a few minutes walk away from many restaurants and bars. Stayed here many times over the last few years, but unfortunately the place is getting tattier year on year and really needs refurbishing. Having rooms with broken window and door locks that have bodged repairs does not fill one with confidence! It could (was) be so much better.
The Sea View was lovely and the location is great for a nice relexing holiday
Buffet food - great pool Reception was were very unhelpful and un-accomdating
The way which Reception staff, particularly IVO, showed such attention to our needs. We really like this hotel and intend to return.
The location of the apartments was excellent. The cleaning staff were excellent and very friendly. The staff you met on arrival need a lot of training in how to be friendly. they were very off putting and the bar staff. The only friendly people in the whole area were the cleaning and maintenance staff. Your front of house personnel need urgent training.
We were absolutely delighted with the apartment but based on the map you provided it was in completely the wrong location for us. It made our holiday very expensive as we had to have taxis to the location where our freinds were staying!!! No , the hotel was lovely.
Rooms high standard. Pool spotless. Nice people staying at complex. Quiet but only ten minute walk to main strip. Staff very helpful. Food and drink good. Definitely recommend.
The weather was great. The accommodation was comfortable. Food in the bar was good. Unfortunately, the pool area was being rebuilt and some air-conditioning was being installed in some units. None of this was a problem for us as we were accommodated away from the pool area.
the apartment was lovely and clean,the pillows were relly comfortable.it had a nice view over the poolside.All the staff were kind and helpfull.All in all loely relaxing holiday if only for 5 days would definately use them again
Excellent hotel. Liked the appartment very spacious, very well equipped and comfortable. Clean and very well kept hotel excellent pools with life guard excellent evening entertainment. Overall, an excellent hotel and will stay again here and would highly recommend. Thankyou
Friendly helpful staff. Nice Rooms. Good Pool. Good quiet location not in center but close enough for a stroll. The Bed Sheets supplied are awful. Sort of plastic material. Take your own dishwasher tablets as the hotels are expensive.
the club was ideal for my husband as he been ill all on the flat
the staff were very helpful and the all inculive was very good value In some places it could have done with a little maintance and the pool was very cold and we could swim in it
relaxing good food very friendly staff the spa plenty of sunbeds.reception spoke very good english entertainment could have been better
friendly staff good food good value all inclusive for the price. good access for disabled It was a bit isolated from the main resort
I liked the facilities, the pool, the room, the food, the staff. Yes, the little variety of non alcoholic drinks, only three fruit juices of choice and the water is not mineral. They should change it. And the internet service should be free of charge like in other rated hotels and no so expensive per 12 minutes.
The weather was great for us hotter than we throught for November, the hotel staff were all very friendly good service for food and drinks including cocktails, rooms clean and tidy would say a good 3start hotel. We were just a little surprised that they did not give a map showing were the different places were but if you asked the reception staff were all helpfull
Had a fantastic time at this hotel, catered very well for familys. Rooms very modern spacious and clean. Food was good par for most all inclusives, Very friendly staff. Would highly reccomend for a family holiday.
The quality of entertainment,service,food and drinks available were all excellent. The staff were always friendly and helpful. Theres nothing that my wife and I did not like about the hotel. However perhaps the seating in the loung downstairs could be more comfortable.
staff was exellent, location good, food was very good could have lifts
Staff very effecient in particular Paul Gibbins in Reception and Raphal in diningroom would like if dinner would include a Joint of Meat like Roast Beef or Pork
Friendly staff, good food, really value for money cold water in swimming pool
This is difficult to answer as there are two sides to this hotel,a quiet relaxed side and the all inclusive, loud, bar/restaurant side.We stayed this time in the loud side, although we requested the quiet side. It was not as bad as we thought but please read next review. Although we requested the quieter side of this hotel we were put in the ''loud'' side right by the pool and restaurant and entertainment. Stupidly there were young people put in the quieter side who had to walk over to the action!!! bad management, when you have teenagers and pensioners they should know who wants what?? The cleanliness of the outside areas was not up to their usual standards and we found the pool area and walkways filthy, a quick hose down twice a week would have sufficed, the floors were actually sticky.But I blame the clients... We have stayed here at the Flora three times before on the quiet side of the road and always enjoyed it but I am afraid we have now been put off and will stay somewhere else next time.
No problem using the swimming pool, seating area & bar for a few hours after checking out, while waiting for airport transfer.
Excellent location in the old town area, peaceful and quiet. Two swimming pools, one for adults only. Bus stop very near with regular service. Reasonable amount of street parking. No hairdryer provided. No air conditioning (although did not need in December). The towels provided are very worn and grubby looking. They need replacing. This would not be a suitable location for those with difficulty walking.
Pleasant stay, friendly and helpful staff, clean hotel. Limited number of sunbeds and small pool.
fair price ,have stayed there 3 times now,food good,nice atmosphere with the staff friendly.
great location -value for money--go again -staff more than helpfull not enough sun beds--not much room for more anyway
relaxing at the pool no
Price was reasonable, got an apartment that slept 5, baisc but did the job. Had to ask for towles
Comfortable apartment with a sea view. There are very few apartments with sea views.Beach twenty minutes away down a very steep hill.
Rooms were comfortable and above basic, reception satff very helpful, very reasonably priced. Some of the apartments are tucked out of the way
It is a cheap and cheerful place. A little too much hi de hi for me but if you have kids, it'll be great. Clean and comfy and that's just the staff!
a most pleasant experiance, entertainment staff great, great value for money. found it odd having to ask for booze to be unlocked as they keep it locked away
Decent accomodation Food is average
warm welcome, friendly staff
The rooms were comfortable and clean, and as a beer / wine drinker I liked the self service bar. The food selection was mainly good and we could always find something to eat. Good size apartments, it was nice having a separate bedroom / lounge. My husband isn't a beer / wine drinker and found it hard to get an alcoholic drink during the day as it depended on a member of staff being available to provide one from the locked cabinet. Shame the pool bar is no longer open. It would have been nice for the pool to have been open slightly earlier in the day as it was normally hot enough to use it by 9am rather than 10.
it was a very pleasant place to stay clean food lovely and entertainment was spot on nothing just the weather wasn't to good
good selection at meal times, helpful staff. cleanliness no air conditioning