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Cleanliness, nice location on the beach poor facilities, the interior decoration could have been better
Comfy beds and a great breakfast. Weak or no wifi coverage in our wing. Ventilation a bit loud.
Hot porrage Resturant lacked ambiance
Good hotel nice 'Spa' area. Enjoyable pool. Excellent rooms including 'Tea and Coffee' facilty-how positively British!. An enjoyable ten minute stroll to the beach. The 25 minute walk to the bar and restaurant area is a bit far. Taxis are plentiful though.
Very nice grounds, super location, excellent spa, very nice club activity too. They were also most considerate for an extended later checkout to accommodate our spa enjoyment, THANKS!! Air conditioning not great but being a cold night, easy to open the windows.
The location of the hotel is excellent - central and at the same time a little bit (short walking distance) further than the main attractions, which makes it much calmer than the the hotels situated directly on the beach. There was too much chlore in the swimming pools. There is no possibility for the visitors to recycle the garbage in the room (also no visibly possibility to do so in the common areas of the hotel).
In this price range, rooms are spacious and comfortable. The spa of the hotel is small and definitely not a reason to choose this hotel but you find a big spa just next door if you are looking for one.
Rooms was clean and good, spa area is good for people who want relax couple of hours, but not more because there is not so much what to do. Breakfast was good. I wrote e-mail to the office of hotel before I came and asked for one double bed not for to separate and I got the answer that they booked that for me. When I came I've got two beds anyway.
Nice and modern Hotel, beutifull SPA. Good breakfast.
Breakfast was poor - fruit seemed to be old and limited choice.
it is more a sanatorium style than a modern SPA, and on Sundays they close part of the facilities. Go outside to water park tervise paradiis and go to dinner on Villa Wesset
Good location, clean room. Reserved suite, received standard room. Very poor breakfast.
Good basic hotel
Location quite ok, close to yachtclub and oldtown there was no air conditioning and it was impossible to sleep during hot summer night and open window did not help at all. very narrow beds,
Well run spa hotel close to parks and beach.
Eating was easy with children. Double room which was changed by hotel to us was good. Location of hotel was suitable for puropose Parking place was too small. Difficult to find space to the car.
Good parking facilities, friendly presonnel, acceptable price/quality The pool is open only very limited time during a day
Excellent location, very friendly staff, great to visit a very special Parnu city, have a break on the beach and some treats …
Its ideal for family vacation. There is not Conditioner in the room.
the waterpark.we had a lot of fun inside the elevator which seems an elevator for goods,not for persons. at our leaving,i had to ask to take the reservation away from the desk(card details have been in full view for everybody).
Amazing view, great food, relaxing spa, nice hotel stuff Double bed shouldnt have big crack in the middle. Dubble bed should have big mattress!
Aqua park facilities is perfectly designed for families with small childrens
very nice waterpark and SPA inside, location near baltic sea
Hotel was excellent. We enjoyed everything: staff was helpful and English well speaking, room was clean and dinner in restaurant was magnificent. Aqua park was superb for both of my daughters (12 and 1). And most important – it wasn’t expensive. Truly recommend – enjoy!
Position of hotel is good but not perfect you have to pay for parking, towels for spa centre. Also some of guest able to use spa till to noon time some of the after noon be attention to this issue. Poor breakfast.
Waterpark was excellent!!! Your hotel is wonderful! :)
Spa access for free It feels like an hospital for building type, rooms, visitors and breakfast...
It's quite close to the city centre, 10 min walking.The staff is friendly and the service and restaurant are good.
There is very good atmosphere.I had stay in many hotels in Europe and can say it's real EU standard No
Perfect location, near to the beach and city centre
I wanted something more included in the spa packadge.
Our room was in the first floor and we were a little bit disappointed because the view was not very good and not "bittoresk". Next time we want living in the 4. floor. See above.
Simple room, but clean and comfortable. Good breakfast. Good location half way between the beach and the town center. Its a health center, so its got some hospital look alike. More suitable to families or old couples than to young people.
Relaxing atmosphere and location - close to the city center. A nice place to spend time with your family.
Excellent stay responding fully to expectations. unique location near the beach, architectural design of historical value, very friendly staff, nice rooms, excellent restaurant. You can't ask for more.
Location and friendliness of staff The breakfast's salad was never fresh
Location of the Hotel is excellent.
Easy reach, location Unusual unpolite, unfriendly lady in check out. I got the impression, that she hates customers
Very clean, great views, sadly the weather was cold and windy, so could not use the beach
We had to leave early in the morning. It was Saturday and breakfast time starts 7.30, but we informed the administrator and the kitchen staff prepared the buffer breakfast 7.00. Very nice! The location of hotel - middle of the old trees on the beach is splendid. Even there was a lot of night-life on the beach, is was quiet in hotel room. Also I like sustained functional style of building.
We liked almost everything: location, fantastic breakfast, cleanliness. Especially I would like mention a very nice and helpful staff. The room was somehow smaller than we expected, though that may be the problem with our expectations and not of the hotel. The kettle in the room would be rather helpful, though when we asked for one, we were immidiately given a kettle at the reception
The elegant and Grand design of the hotel was perfect for its beachfront setting. Although it is aged, it would not take much investment to make this a premiere property again. Rooms need more upgrade to meet contemporary standards
The location is very nice and the staff is very friendly;I am impressed by the choice at breakfast although 24h small coffee shop is available in the hotel ,coffee/tea facilities in rooms would be beneficial; gym or arrangements of any sport classes like yoga would be beneficial also.
Hotel location is excellent, very close to the beach. Hotel restaurant provides live music performances- piano, jazz music. There is a car parking. Finaly, I forgot my dress in the hotel and I've got it back. Very friendly staff. No disappointments.
The outdoor veranda was quite nice since it provided an opportunity to escape from the heat. Unfortunately, the hotel is not air-conditioned, but the veranda provides some movement of air in the room. Yes, a hotel of that size should have a luggage cart. As we arrived at the hotel with a car, the driver went to ask for a luggage cart and was informed that the hotel guests carry their own luggage. Since we are senior citizens, that was an inconvenience. Our plan was to take the bus accross the street a few days later, and we had to engage a friend again to help with our luggage. A few luggage carts in the very ample lobby would solve this problem very effectively.
This place is undergoing rehab. The standard rooms, as finished, are shiny, clean and bright. Old-style soviet elevators are cramped, but reliable. Exterior of hotel says "Back in the USSR."
A hotel staff was very rude under people having russian citizenship
Good breakfast,quick service in reception. More cleanliness in a bathroom.
Good location next to the bus station Exellent for making trips out of Parnu.nice friendly staff. good breakfast Quiet room because hotel was generally quiet (time of year) but some aspects eg double glazing need upgrading
Hollyday. Just went to Parnu for a short stay to see the city and the beach. Too hot. The room had no aircondition.
The central location was nice, however due to the very poor maintenance of windows and balconies the noise level was unacceptable. Hotell Pärnu is due for a major renovation, it is an old communist tower, the rooms are very small indeed and the overall experience is not up to the standard expected. We chose the hotell based on the information on the website and assumed that the Best Western brand would stand for quality but were sorely let down. We have stayed in many hotels in this price range but this was the worst.
I liked good service,friendly crew and magnificent location at Pärnu center. Cause of hot weather,i could have had an air contidioning.
Feels great to spend a few days in a true "Jugendstil-Villa", staff is very welcoming, neatly decorated rooms, good breakfast, big garden, 10min walk both to city center and beautiful beach
Hotel Staff very polite hospital and helpful.Beautiful Villa.
the location no air-conditioning, non-existing or non-working ventilation in the 3rd floor; it was like a sauna, even though the window was open; the window was next to the ceiling so no possibilities to watch out; slow service in the breakfast; the minibar doesn´t have cold drinks
Liked the history of the hotel and the helpfulness of the reception staff. Food was excellent. All prices were high. The bedlinen was 'tired' and needed renewing. It smelt of previous occupants. The floor in the covered balcony had rubbish under the table which was not removed during our stay. The room would have benefited from air conditioning.
The art deco building, furniture and contents and the history of the building were of interest. The breakfast was also fairly good. On arrival we were given our keys and told the room was on the 2nd floor. On entering the room there was a noticeable smell of rotten wood. On trying to open the windows the moving sections were not hinged and came right out in my hands. We informed the reception to immediately be offered another room, however, this also smelled. One of the staff told us not to worry as all the rooms had the same smell! Finally, we were given a room in the Gardener's House. a good big room, but the bathroom sink which didn't drain properly still had the same problem 4 days later when we left; the carpet had a number of clearly visible stains on it, and squashed mosquitoes on the walls. Luxury? No. Deluxe Room? No. Most disappointing. Won't be back!
It is a truly beautiful hotel. The room itself was tremendous value and the staff were friendly, professional and helpfuö
We loved our stay, even though it was only for one evening. We would like to come again. There was no elevator, but then there aren't that many floors and we do like exercise. But some older guests may not. A bath tub would also be nice, but then most rooms in eastern Europe don't have one.
Ammende Villa is an architectural delight that provides a backdrop to a lovely country and most hospitable people
Nice location, very friendly staff at the reception! Tea and coffee was cold at breakfast and not much choice of tea either. A bit dissapointed as they have got great restaurant there which I would deffenatly recommend.
Everything - it was wonderful the staff were so helpful and even presented me with a complimentary basket of fruit and champagne for my birthday - can highly recommend this hotel. Could not fault it.
The stuff, the place, the rooms, the restaurant, the location. very unique family/vacation hotel. simple yet clean and convenient. Good restaurant. terrible smell in one of the rooms toilets, but we came for one night only so we didn't bother challanging for correction. also - no elevator...
Good value of money, location is perfect, my room was quite comfortable, bathroom spacious and nice, restaurant food exceeded expectations. Breakfast quite poor.
No, all good.
Very spacious room, organized and clean furniture/bed, giving a sense of being welcome. Whether needing a break from people and wanting time to myself, or having a guest, the room served its purpose. n/a
Staff was very polite, bed very comfortable. There is no awailibility pay cash EUR. The Bathromm didn't smelt very nice-
Everything was just perfect, couldn't be better.
Handy position in town centre. Attractive decor and atmosphere. Very friendly service. Very good value for facilities and generous breakfast.
I visited Parnu for an event in the theatre and needed a bed nearby. Hotel Hansalinn was the nearest hotel. It is certainly a budget hotel but a nice one. Staff is very friendly and helpful.
Traditional Estonian Hotel, small but very comfortable, very friendly staff, and own restaurant excellent! N/A
Good location, good cuisine Problems with management : description at the web-site doesn"t correspond to the reality. Manager explained me that dbl room king size bed is the same with two twin beds which they put together.The room was veeeery small , but this fact is not mentioned in the description. In a Guest Guide it is indicated that the breakfast time is from 7 A.M. (Monday- Friday), but it was served only from 8.00 A.M.
We were just going to spend one night in Parnu and it was close to everything we needed. Breakfast was poor, the smell in the bathroom was awful and there were mosquitos in the room.
excellent quality to price ratio, good breakfast.
Helpful staff. Very convenient for all of this very attractive town. Would definitely recommend this hotel. Beds very soft - difficuklt for good nights sleep.
I loved it - I chose it because of the price which was very reasonable, and my expectations were far exceeded. It was a quick business trip for me and I didn't expect to feel that the accommodation was such a 'treat', but it turned out to be delightful, excellent food and comfort. I would definitely go there again and recommend to anyone else. Close to bus staion and very convenient for everything too.
location close to city centre payment for room only in cash! and preferably in advance :)) Price/quality ratio wasn't the best, but these hotels must make their income in the very short summer months, so I understand them...
Apartment with two separate bedrooms, small living room and kitchen + terrace with chairs and table was very ok for our four member family.Location of the hotel was excellent, between beach and city center (with shopping & walking areas), some 10 minutes walk to both. Kitchen was said to be well equipped but there was no owen (but still micro owen) and just very basic cooking set. Most of the hotel staff hasn't yet learned to smile for the customers. No air-condition. Hot water was turned off when we tried to have a shower, on/off button in the bathroom without any text or instructions. No hotel manual in the room.
We were glad to have a kitchen there was no air conditioning, beds were hard
The personnel were eager to help with parking, washing clothes, showing directions. The outside terraces were nice. we liked the breakfast. The family room was very spacious. The wooden house was lovely, location was close to both city centre and the beach. The bed linen was quite old. The shower and toiletteries weren't what I expected considering the price of the room.
Quite clean, almost like a hospital with a hospital smell.... Really bad service & staff. You should notice, that the elevetor in the hotel only works in office hours, so if you have strolls or a wheel chair, the staff is not ready to help you up the stairs. You just need to wait until the next morning 8 am! We were absolutely terrified of the attitude of the staff and unfriendliness, though we travelled with a baby. The room was filled with cigarrettes smell (from outside), though we asked a nonsmoking room. You should also notice that there is not a spa in the hotel, they just advertise with a name Spa hotel!
the hotel is wonderfully close to the beach. the staff of the hotel could be more polite,polish up their manners a bit!
Hotel location was excellent, to the beach 10 mins walk and same with the city Breakfast was poor, vacuuming started 8 o'clock, everyday was supposed to be sauna, but one day it was booked as private and another day ot wasn't heated. The only jacuzzi existed, but was out of order...far from spa...all treatments should have been booked before hand
quiet rooms, friendly staff could be less fish for breakfast:)
nice location, friendly personnel, good breakfast the hotel is rather poor. I've never seen such awfull towels before! the room was tiny, too noisy from the construction nearby.
The hotel was in a good position, within walking distance of beach and town centre The accommodation was very basic. The toilet was noisy. Much of the breakfast had run out by 9.15.
Excellent location The hotel rooms were quite shabby
Pretty cheap, ok location Rooms were not as clean as they could have been, beds were not that great, paper walls, breakfast was served only until 9.30 AM
we did not get the room we reserved (junior suite) but a small double with an extra bed
place of hotel in old town Staff do not clean room after first day and not change towels
Room was very nicely furnished. The room was big and incredibly cosy. Definitely a positive surprise for such a small city as Parnu.
Location in old town, add histirical building from outsaid. Music in restoran loud -it is imposible sleep in hotel room!
We had junior suite room. Very nice: romantic and comfortable.Fits to 4* hotel. Hotel is 3* level. Breakfast is like in economic class hotel. Hotel has parking, but not in private theritory as published on internet: a few reserved parking places in public area close to hotel.
Central location; spacious room; interesting building; good breakfast buffet; helpful and friendly person at reception
location; could be visited in summer only too cold in the room; child had to sleep in clothes under 2 blankets, heating was just turned on when we arrived. (and only one of 2 radiators was operating). we asked twice for additional radiator, personnel said they do not have any more:(
Good location, clean and small nice hotel. Under the room windows is located cafe, where people are smoking and talking. So if it happens at 12.00 at night it is not convenient for the rest of people who like to sleep and enjoy the fresh ear.
nice small and stylish hotel. Kind staff and an opportunity to have our motorcycles parked on courtyard behind locked gate.
It had a good location, even though was a bit tricky to find in the one way system of Parnu.
My single room was nice, bright (Scandinavian colours used), spacious, comfortable, modern bathroom and toilet, good matrass. I slept well; silence at night. Central location, 10 min. walk to the beach. Good value for money, although my opinion at first was the opposite. See negative points I arrived at the Karaoke night. They promised me till 11 pm, but didn't tell me that people stayed for drinks and food, so I had the idea I was sleeping above a public bar and it wasn't quiet till after 1 am. The other nights were quiet, no sound after 11 pm so I slept well and enjoyed to sit outside in the morning. Secondly: In the first night I didn't know how to close the double glazed window with one loose handle. In spite of this first night, I would certainly come back a next time.
Exellent staff, breakfest is good enough, for examble porrige, fresh fruits.. Location near old town and beach. Good choice.
Location about 20 minutes walk from both the beach or town centre. View looks out over power station and chimneys. Breakfast was only adequate, rather than good. Alot of flies buzzing around the food.
Not much really. Basic room. Small. Not good value for money at all. Breakfast was basic, tasty & adequate. Already stated.