Would you like to save as your currency permanently or for this visit only?
The surrounding area is beautiful. Plenty of places to explore in the region if you have a car. The accommodation was really lovely and comfortable. Ideal for a romantic break or for a family break. The beds were very comfortable and the kitchen was fitted with all modern conveniences. African Safari park about 30 mins away and is a lovely way to spend an afternoon. I thought it a bit odd that you had to collect your shower gel and soap in the Spa and were charged €6 for this pleasure....and the empty bottle had to be returned on checkout to have the €6 refunded on the bill.... Lovely idea but guests should be informed of this charge prior to being told to collect the items from the Spa.
Children's Club The holiday was booked on the basis that the accomodation was for four adults and children under 12 were free. I sent a comment saying we would be two adults plus five small children but the resort was unaware of this. they then charged us €50 for cleaning because we were a party of 7. The other annoynig thing is that the resort has larger houses we could have booked but they were not available on the website.
Location in wineland, very well laid out, house designs Open space between floors in one-bedroom house makes privacy difficcult
Friendly staff Good facilities Cleanliness of rooms and public areas Well equiped apartments Expensive compared to other spa hotel establishments Staff should have a better knowledge of English language (there are many English speaking visitors) Restaurant only average
Nice and new site on the countryside. Good location for many trips. Beutifull place and nice people. Good restaurant as well There was no soap or shampoo in the room, and even though there was a fully equiped kitchen, there was no wash soap, salt, coffee and other basic things. A mini bar would have been nice as well.Sound travelled way to well between the rooms. When the neighbour walks up the stairs it sounds like they are in your apartment. Lack of restaurants in the nearby town.
Room is very clean. Kitchen is fully utilized and very clean. Hotel staff are nice, but not very efficient - we asked for an iron and it took more than 2 days (3 times' visits to the reception desk) to get it. There was no washing machine at 1-bedroom or laundry service available which was not convenient if you stay long.
The hotel was in a fabulous setting and beautiful part of Languedoc. It is great for families and is clean and modern with very good facilities.
Excellent concept, we had very good value opening offer,will be interestimg to see how it evolves.Would be very happy to return if price allows. childrens pool poorly sited and cold. Lunch menu could be improved.