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When we opened up the mini bar it had not been cleaned in a while. Something brown had leaked in the bottom of the fridge. Very gross. We were told another guest had put some of their own things in the fridge and that's what made the mess. So no one ever cleans or looks in the mini bar? We were in a junior suite and you expect the room to be clean. Also there were 6 bed risers stacked up on the bedroom night stand. Will not be back again. Very disappointed in the hotel. You should not have to call the front desk to get your room cleaned.
The room was wonderfully clean and fresh. Simmons Beautyrest Pillow Top King Bed ... wow ... slept like a baby! Very good location for an airport overnight
Good location, free parking, clean room, very comfortable beds! Great experience overall...can't wait to return! No negatives
We needed early check in and the staff was accomodating. Which after our arrival I understood why. They appearred to have very few guests. The hotel is mixed use part hotel and part office buildings. The view from our room was a view directly into business offices and vice versa. There is no way that you would feel comfortable opening the draperies. As the all the people that work in the offices have a totally unobstructive view into your room. Our selection was totally based on the proximity of the Hotel to the Airport and a mutual meeting location across the street from the hotel. Had I been aware of the office atmosphere I never would have considered this hotel. I did for the price expect a pleasant view and at least an illussion of privacy. There were several other hotels that were located
The roof top pool
This is an excellent International Hotel, very conveniently situated for the Airport and for exploring Tampa. The restaurant is excellent and the the roof swimming pool is good too
Excellent quality of room, hotel and pool furnishings .Free internet and airport transfers
This hotel was really clean and tasteful. My room was very comfortable and staff was very helpful. Will stay again next time I'm in town. I wasn't sure where the hotel ended and the business complex or restaurants started. Granted, the staff was very friendly and helpful. I kind of found myself wandering around and in some area's felt out of place in shorts and flip-flops.
My room had only lukewarm water and was extremely noisy.
Clean, Great service
hotel was very clean and location was good
Very clean hotel, and courteous staff. Booked this hotel last minute, and only wish I could've stayed longer. I would definitely be back to enjoy that rooftop pool that I missed.
This hotel is ideally located only minutes from Tampa Airport and brilliant for anyone wanting to spend the night before travelling onward. The deluxe double room has two standard beds, which are smaller than most American hotel beds but fine if sharing with your children. It would not be very suitable for 4 adults. The breakfast is a "self service" buffet style breakfast but adequate given the price.
Ran out of the continental breakfast both mornings of my stay. Literally no food left.
Supportive and helpful staff, nice pool, rooms very comfortable (particulalry after a transatlantic flight) I understood the breakfast would be a hot buffet but this wasn't the case
Wonderful hot buffet breakfast! Very convenient computers for checking my email. Suggestion for breakfast cafe: Packets of hot chocolate mix.
Extremely big room, "happy hour" everyday from 17:30 to 19:30
Friendly staff, excellent room, and the usual full Embassy Suites breakfast. Checked in late for a two night stay. No problem. Room was ready. The hotel is extremely convenient. Large mall across street. Bucs stadium close. Had 3 busloads of Oakland Raider fans in the hotel on second night. Also close to airport with shuttle service available. We'll be back. At least 1 of 3 elevators weren't working. Made for significant delays on Sunday morning.
Breakfast and happy hour. Also the suites
Open bar of FREE drinks and good hospitality. I love all Embassy hotels and they never put me down. If I have to pay a little extra to stay here I will, no hands down. This hotel was very clean and had everything ready for my request at just a simple push of "front desk" button. If you are in the Tampa area, pick this hotel. The rooms are HUGE and enough room for moving around without having feeling cramped together. Everything was GREAT. No negative feedback!
The hot breakfast was fantastic! Eggs and omelets made to order, yummy baked goods and lots of options to choose from. Also the staff were friendly and helpful. The cocktail hour was a nice touch, too. Bed was comfy and room clean. I would've liked a soaking tub or jacuzzi in the suite. Also there was no channel guide in the room so we had to go through all the channels to figure out what was what.
Location and available transportation to airport Stayed at this hotel due to early international flight out the next morning was assigned a room as close to the interstate highway as possible. Needless to say we didn't sleep all night. We were told the hotel was only at 70% occupancy so don't understand why we were given such s terrible room other than booking with Kyak rather than Hilton direct.
the staff at the players club bar THE ENTIRE HOTEL. THE WHOLE PLACE WAS OLD AND FALLNG APART.
Staff there was extremely helpful and friendly. Even with a booking error on my end, they were right there helping me resolve it and getting us to our room as fast as possible. Definitely recommend staying here and will the next time I'm in town for work or leisure.
I liked the sports bar in the hotel lobby. The rooms were way old and outdated. There was furniture missing from my room and when I asked about it, all they said was to wait until next year and I wouldn't be able to recognize the hotel after its renovation. I had no where to sit except my bed.
Took my family to Busch gardens for the day, when we checked in we had not eaten and we got room service, the food was horrible, the fries were cold and the kids chicken tenders were burned. The room was old and outdated and had a very week wifi signal. Overall I paid 267 dollars for this one night, when I really should only have paid at the most 150.
Staff were kind and attentive. Gym had all the basic equipment that I use to have a decent sweat. Rooms were updated finely. They had plenty of.good choices for meals. And a refreshing water fruit fusion stand at the front entrance. It was clear, that the hotel was being renovated and maintenance were scattered throughout the hotel. It seemed old in some parts with bad wallpaper . My room area where l stayed, very 80s. But surprisingly, the inside of my room was updated. The balcony was gross.
The staff member (Marcell) was the most professional hotel staff, very nice and we felt so welcomed thanks to Him!! The room was okay, clean and was nice to go on a quick trip. The price was perfect!!
Friendly and courteous staff at check in. n/a
right by freeway, no mention of that anywhere. VERY LOUD FREEWAY. they gave us earplugs ... its just kindle a crappy chain hotel. yuk.
Easy way to get beaches None
We arrived in the late evening. Shuttle from Airport to Hotel was fast and very convenient. The King Size bed was very comfy and the breakfast was one of the best we had in our 3 week tour along the east coast. Great stay!
The free shuttle from the airport was why I initially selected his hotel. My sister and I needed an inexpensive hotel for a one night stay near the airport. This fit the bill! The room was ready as soon as we arrived (around 10am) and the shuttle not only picked us up from the airport but also brought us to a shopping mall and dinner for no additional charge! All staff members were friendly and welcoming. The rooms were comfortable with lots of new and high end finishes. I would definitely stay here again! No complaints on this hotel. We didn't take advantage of the hotel breakfast so I cannot comment on the food. We went across the street to the Waffle House- which was amazing!
Excellent conference capability. Breakfast buffet offered many choices. Rooms were sufficent size for comfort.
Staff were very friendly and helpful. Excellent facilities. Our room was very good. We would stay here again.
Clean and comfortable. Probably the best hotel for the price in the area. Place has a bar and restaurant too. Shower didn't shut completely off and room temperature was hard to control. Otherwise, no complaints.
The "double" beds are very small. I had a reservation for 4 people and they gave us a room for two. I went to the front desk to look for a solution and they were charging us with extra fees to get a confortable stay. I cancelled the reservation and went to the Marriot accorss the street and we ended up paying almost the same for a bigger room and included breakfast. The Holiday Inn was horrible and the staff had a bad attitude. I'll never visit this hotel again The staff, the room, the service
They serve Starbucks coffee staff attention to customers was only fair. Too much personal stuff going on with staff
It was just a well needed relaxing 2 night stay...alone! I was in town visiting a friend and the location was accessible to all my needs! The atmosphere was great! The 8th floor gave me an excellent view....I could see the airplanes landing @the airport! Awesome! I am a airplane fanatic! I really enjoyed my stay! Quiet! Who ever else was checked in on the 8th floor with me; I wouldn't know because the hallways were so quiet that you could hear a pin drop! I loved it! Thanks...and the price for all this excellence was great! Thumbs up! Everything was great!
The price was awesome! Location was great. Room was very clean. Check in /Out super fast and easy. Staff was extremely helpful! No continental breakfast but hey....less than a $100 a night I can deal without it!
Great breakfast buffett, convenience of shuttle to airport and cruise port terminal. also in a gret area for shopping
I liked the location and the helpfulness and courteousness of the staff. The room was also vey comfortable.
The double bed room is comfortable and the business center is open 24 hours, though the ventilation system was out of order for the whole 6 days without repair The 8 floor vending machine was out of order for at least 11 days. the ventilation system in business center was out of order without any repair and we have open the door to breath when using the computers.
Pool and facilities were great hospitality and food were excellent very comfortable Nothing observable
Very nice and clean. Staffs are friendly and helpful.
Great location on and off the freeway and access to the airport. Very clean and nicely laid out. Very friendly staff. It strikes me as odd that there wasn't a continental breakfast where less expensive hotels will offer a very nice breakfast that is included in the price. In addition, the bathroom in our room was very small and cramped. There is only a quarter of an inch of clearance between the door and commode when you open the door. You have to step over between the sink and the commode in order to close the door.