Overview

Grand Serpong Hotel

Jalan MH Thamrin KM 2, 7 Kebon Nanas, Tangerang 15143, Indonesia
+62 215 575 8181

$27+

Overall guest ratings

7.8/10 Good
Based on 744 reviews

Review highlights

  • 7.1
  • 6.8
  • 5.0
  • 4.9

Good to know

  • Friendly service

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    Amenities

    • ATM on-site
    • Business center
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Free Wi-Fi
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 685 reviews
    • 7.1 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
    • 5.2 "Food is average."
    • 5.0 "Average comfort."
      0.0 "100% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
    • 4.9 "Not very clean."
      1.0 "Dirty pool, said 90%."
      4.5 "55% thought it was rather dirty."
      4.3 "57% said the bathroom was dirty."
    • 4.5 "Inconvenient location."
      2.1 "Not enough parking facilities, according to 79%."
      0.0 "For 100%, parking prices were too high."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      2.5 "75% thought the facilities needed updating."
    • 4.2 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall Rating

    7.1 Good
    Based on 34 reviews
    • 5.5 "Rooms are ok."

    Overall Rating

    6.8 Good
    Based on 472 reviews
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 5.7 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.3 "Food is average."
    • 5.2 "Average comfort."
    • 4.7 "Inconvenient location."
    • 4.5 "Not very clean."
      0.8 "Dirty pool, said 92%."
    • 4.3 "Vibe wasn't good."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 2.1 "Horrible pool."
      0.8 "Dirty pool, said 92%."
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    Overall Rating

    7.1 Good
    Based on 82 reviews
    • 7.5 "Good service."
    • 5.7 "Rooms are ok."
    • 5.3 "Location is acceptable."
    • 1.3 "Disappointing internet connection."

    Overall Rating

    7.1 Good
    Based on 95 reviews
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
    • 4.9 "Disappointing food."
    Good to know
    "Friendly service"
    data provided by TrustYou

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