Overview

Grand Serpong Hotel

Jalan MH Thamrin KM 2, 7 Kebon Nanas, Tangerang 15143, Indonesia
+62 215 575 8181

$26+

Overall guest ratings

8.0/10 Good
Based on 857 reviews

Review highlights

  • 8.0
  • 6.2
  • 4.9
  • 4.6

Good to know

  • Clean hotel facilities

Nearby

    Show all

    Amenities

    • ATM on-site
    • Business center
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Free Wi-Fi
    • Facilities for Disabled Guests
    Less More
    Reviews

    Guest reviews of Grand Serpong Hotel

    Overall Rating

    8.0 Good
    Based on 857 reviews
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.0 "Average cleanliness."
      7.0 "70% said rooms were clean."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 5.9 "Rooms are ok."
      7.0 "70% said rooms were clean."
      5.2 "Cleanliness of the bathroom was average, said 52%."
      5.0 "Beds were acceptable for 50%."
    • 5.8 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      0.3 "97% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
      1.1 "89% criticized the small bathroom."
    • 4.6 "Disappointing food."
      4.0 "For 60%, the dining experience was not enjoyable."
    • 4.4 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 2.3 "Horrible pool."
      0.3 "Dirty pool, said 97%."
    • 1.6 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.1 Good
    Based on 68 reviews
    • 6.1 "Rooms are ok."
    • 5.3 "Location is acceptable."

    Overall Rating

    6.7 Good
    Based on 617 reviews
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.5 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 5.4 "Location is acceptable."
    • 5.0 "Average comfort."
    • 4.7 "Disappointing food."
    • 4.4 "Vibe wasn't good."
    • 2.2 "Horrible pool."
      0.2 "Dirty pool, said 98%."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 17 reviews
    • 6.2 "Rooms are ok."

    Overall Rating

    6.7 Good
    Based on 154 reviews
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.1 "Rooms are ok."
    • 4.6 "Disappointing food."
    Good to know
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map