Overview

Mercure Serpong Alam Sutera
Best Location

Jl Alam Sutera Boulevard Kav23, Tangerang 15325, Indonesia
+62 212 966 8668

$60+

Overall guest ratings

8.5/10 Excellent
Based on 1,190 reviews

Review highlights

  • 9.4
  • 9.4
  • 9.1
  • 8.9

Good to know

  • Nice building
  • Clean hotel facilities
  • Clean rooms
  • Great shopping

Nearby

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    About

    Located within the Integrated Alam Sutera Complex, Mercure Serpong Alam Sutera is situated between Omni International Hospital and Living World Shopping Mall, at the centre of the lifestyle, entertainment and gastronomical hub. A mere 30 minutes' drive from the Jakarta city centre and less than one hour from Soekarno-Hatta International Airport, our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travelers.

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    accorhotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Non-smoking rooms available
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 1,190 reviews
    • 9.4 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "Easily accessible by car, said 89%."
      8.6 "City centre within easy reach, said 86%."
    • 9.1 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.2 "92% thought it was clean."
      10.0 "Clean pool, said 100%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.5 "Nice rooms."
      9.4 "94% said rooms were clean."
      10.0 "100% thought the view was good."
      10.0 "100% loved the minibar."

    Overall Rating

    8.4 Excellent
    Based on 309 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.1 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.1 "91% thought it was clean."
    • 8.0 "Rooms are great."
      9.4 "94% said rooms were clean."
    • 7.6 "Good breakfast."

    Overall Rating

    7.9 Good
    Based on 464 reviews
    • 9.4 "Excellent pool."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.7 "Generally very clean."
      8.8 "88% thought it was clean."
      9.2 "92% said rooms were clean."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.9 "Tasty food."

    Overall Rating

    8.4 Excellent
    Based on 226 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Food is delicious."
    • 7.6 "Good breakfast."
    • 7.4 "Nice rooms."
    • 6.4 "Average value."
    • 6.1 "Average comfort."
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    Overall Rating

    8.3 Excellent
    Based on 190 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 9.1 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 7.4 "Nice rooms."
      9.3 "93% said rooms were clean."
    • 7.1 "Good breakfast."
    • 6.4 "Average value."
    • 6.1 "Average comfort."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Clean hotel facilities"
    "Clean rooms"
    "Great shopping"
    data provided by TrustYou

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