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The apartment was nice and big Service and the food in restaurants. The service was bad, they were more busy talking to each other. I would recommend the hotel for staying, but to eat I would recomend all the restauranst 5 min walk away
Fittness room - the running machine was poor. Free wireless internet access is a must on a hotel with 4 star. Next time I will find a hotel with this.
++ giant apartment (estimated 90m2 indoor + 25m2 balconny with jacuzzi), ++ family friendly (11 months and 2.5 yrs old kids), nice warm enough baby pool, small playground, private (if you arrive at 9 a.m.) little sand beach (although no white sand) to built some castles, ++ baby beds free of charge ++ great view ++ good entertainment program at night, but not too long (ends latest midnight) and is not disturbing if you want to sleep when you close the windows -- Definitely not clean, especially not for a 4* facility, -- Some of the front desk people very friendly, some not, they should always help and answer "stupid questions" with a smile, -- Food at the premises is pretty average, overall I can recommend the facility, but as a frequent (business)traveller, I dare to say that it is not worth the 4 stars, based on the negative aspects mentioned above. Despite the fact that the facility is a bit older already, it would be so easy to do even more with it... (I am happy to answer any further questions at: email@example.com)
Nothing No water in the morning, shoddy and run down upkeep. Air conditioning substandard, pay Internet took ages to check in as the key maker was broken. Took ages to get a second key so I could get electricity. No information on facilities.
The staff was great, the hotel location was beautiful, the pool was very clean and the restaurant was very good!
Staff made adults and children very welcome. Lovely setting, beautiful pool area. 2-bed appt very nice. Great holiday!
All round very nice hotel
Nice poolarea. Show by the pool. Show at night. Minimarked. Our children were fasinated by the turtles.Helpful staff. Our room was not clean, had to wash all dishes before use. Far away to nice beaches and shopping.
Stunning entrance with big view of sea. Big apartments are big. Pool and surrounding gardens are attractive. Unless you sleep like a log do not accept apartment 609 or one or two either side of it. There are machines on the roof which whine continuously night and day. During the day we played music to drown it out but at night sleep was extremely disturbed. We were offered another dark apartment with view of childrens play area and trees which we refused. Staff then said they were full. The local beaches are grey, rocky and horrible.
Most important the terrace, nice garden, birds and the view but also a nice well equiped apartment. we enjoyed our stay a luggage trolley for the long corridor would be nice
Very good hotel with nice swimming pool. We spent one week there and everyday the room was cleaned. The small kitchen was well equipped and the bed comfortable. The bathroom was nice. Nice view from the balcony if you have a non smoking room. The small commercial center is not far with some good restaurants. Lunch at the hotel's restaurant is inexpensive and good too. We had a great stay there and would go back. Lots of parking areas around the hotel. 10 minutes drive from Playa del Ingles. The fitness / spa center is not free of charge and we haven't seen any tennis court there. The room can be very hot. There's a fan to cool off a little bit but it's possible to rent an air conditioning device (5€/day).
good value for the money. day staff at reception friendly and helpful (we didn't like the street-view of the first apartment and were able to choose another one). nice & clean-looking pool. Nice sea-view from the left-wing apartments & beautiful garden. no mosquitoes (november). Massage available at pool. Near to windsurf, go-kart, leisure airport and race course (car races on week-ends are audible from the hotel). breakfast is really poor, self-catering is the best solution. night-staff at reception is rather incompetent (even if you speak Spanish), ask day-staff, when you need some information about the hotel or the island. Important: Use the safe provided in your apartment (unfortunately at additional cost)! Money was stolen from out of our suitcase in the bedroom. Area of Bahia Felíz: for good shopping, good restaurants and & good cocktails look elsewhere. car recommended. Most guests in the area are from Scandinavia. If you're not, getting to know people will be difficult.
Good size room. Nice pool area with plenty of sunbeds. Bus stops only a short walk away. TV signal was very poor. Not even paid for TV would work. Two days with intermittent internet connection. Not a very good view from the room. The Hotel felt a little isolated.
I realy liked very clean pool, helpfull and friendly staff. Location of the hotel on the top of the hill was very unfotunate because of the winds causing drafts along corridors and room.
The quiet location was fabulous - just a short walk into Monte Feliz centre though led you to a handful of restaurants, supermarkets and shops. Ideal for a quiet break away. The hotel staff were very friendly - from the receptionist through to the maids, all very polite. The waves on Monte Feliz beach are very strong though so not ideal if you want a calm paddling sea for little people.
Very quiet and peaceful, with an excellent, large swimming pool.