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We stayed in a relatively new room with an extensive view. Parking was in an enclosed lot in the back of the hotel. Moving bags from the parking lot to the elevator required mounting several steps, down from the lot and then up to the ground floor - a nuisance.
the disabled room, that my parents used was comfortable and suitable for handicaped person the hotel is working on expanding the hotel ,there was alot of noise and dirt, and the view we saw from our window was the builders. I believe that if the hotel is trying to expand his area they need to understand that they can't use the rooms who are close to the working area, it gave us a very bad feeling and we were glad we spent there only one night.
24/24 reception availability very poor quality of the wifi acess
The location was good for my business trip, my room was clean, there is a very nice restaurant just next door which extremelly good local cooking. This is not a luxury hotel but very good value for money
The hotel has a very nice spa center with sauna, jacuzi, and steambath and very clean.
Very friendly staff, nice breakfast, absolutely great stay! The only thing I hated about that hotel is that I just stayed one night - it was just a perfect stay!
The hotel is in a fabulous setting and the building is unique. Our bedroom was very comfortable and there are good, clean leisure facilities. We are definitely planning to return to this hotel. No
swimming pool area
The view from our balcony was very beautiful. It overlooked the lake and the waterfall. The room was a little on the small side.
all very accomodating
very very helpful staff ..nice restaurant...and sauna is a relief after a days traveling the bloke snoring in the next room!
Friendly staff, excellent room & wellness Breakfast was very limited and average quality
Smell and poor pillow
no tea making facilities in room.
The secure parking and the breakfast were good. And also it was a cozy room and atmosphere.
On a quite street near city centre.
People are very friendly, it is a beatiful house.Good rate for the room and 10% discount for the restaurant close by ( Belgian cuisine, very nice ) Nothing to add here
very nice people, clean rooms, good location breakfast could be better
Everything was exactly like on their website.
The spaciousness of the room and the modern bathroom facility; and the helpful answers provided by the maid.. Everything was in fine order..
Hotel felt like a home from home therefore i was very comfortable. Food was lovely and breakfast was enough to cover what i wanted. Having wireless internet access for me was great.
The staff had very good feeling. A room was large.A place was good There should have been a bathtub.
Very friendly/helpfull staff who speak good english, good location in city centre. Nice sauna facilities. Small room, sober breakfast (bad coffee!) Did not really like the small bed with too small sheets on the matras (ie one is lying on the matras instead of a sheet)
Nice clean hotel
Restaurant served good dishes.
Location, quiet, good satff and service
Situation of the hotel in town, great staff, fair food. The habit of the waiter adding automatically tip to your restaurant bill which is not usual in Hungary.
Pleasant urban hotel, well decorated room.
Good room staff of the hotel, just knew several words in English and, for sure, no idea of Spanish.
The hotel has an excellent location for seeing the city. The desk staff tried to be helpful but we did not speak Hungarian and they had very lilited English. They were very helpful in solving our vehicle parking problems. The stairway had a carpeted runner which was not secure and was a hazard to be very aware of.
I could checkin very late in the evening without a problem. The employees could speek english. The promised internet connection was available but to unstable to be really usefull. The provided alarm clock was defekt.
The room we stayed in (a triple one) was quite big and well equiped; it included even a small kitchenette. The location is perfect: quite close to Tapolca swimming pools, but very quiet. The staff is very slow. We had to wait almost half an hour for check-in and over one hour in the hotel restaurant (eventually the food was good though). It smelled chlorin in the hotel corridors during our stay.
All pleased. Place. Price. Personnel. Service. Rooms. Cleanness.
It was a very plesant time with a very nice partner in a beautifull area.
Rude waiter. Smoking smell everywhere, including room for non smokers.
We were very much pleased with everything. Excellent food, spacious and well-equipped apartment, nice surroundings; especially the nearness of the cave bath. (But it was also easy to get into Miskolc by bus.) The staff was nice too, although everybody at the desk wasn't really good in English or German.
The staff and the service was excelent. Location was perfect and it was very easy to find the hotel. They forget to clean the room and as soon as I inform them, they do it. As compensation, the receptionist, offer us coffee and tea. It was very kind from his part. There is no big mirror in the room. On the bathroom there was no bathrobe, slippers, shampoo etc, which usually you can find in most of the suites.
It was well situated for the cave baths. The hotel itself has obviously been recently refurbished and the rooms are in good condition. The breakfast room had no clean tables and the staff were standing around talking to each other and made no attempt to clean a table for us until we asked them, and when they did clear a table for us they had a very sour face. Unpleasant and uncalled for as this is part of the service they offer.
I was there just in passage for one night, but I must say that the hotel was very well furnished, clean and nice. The wi-fi was working well the place is all green. Maybe a larger menu for the restaurant.
The rooms are perfect - comfortable. Location - right next door to Miskolc Tapolca cave bath. Staff is very friendly and helpful. Restaurant - probably the best in the region. I suggest to all visitors to Northern Hungary.
Staff was very accomodating, food was good, room simple but very clean. Good value for money & nice quiet location off the beaten path. The pool was sparkling. Only issue was that smokers were in room next door. They smoked what seemed like non-stop on the balcony to their room. Because there was no air conditioning and we had to open window, the smoke came into our room.
The location of the hotel is realy good, it is realy nice beeing so close to the thermal bath. Breakfast was good as well. We had twinbed instead of doublebed, which is a bit uncomfortable.