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i luved everything about the resort, facilities, food, resturants, programms...it was great we had a problem with the a/c during all the stay , they tried to fix it but it still didnt function well,
The hotel is in a nice location and they have nice facilities; there are lots of things to do when you are around with kids. the food is OK and they staff at the The Staff at the reception did not bother to explain to us about the hotel when we arrived and we had a discrepancy about Children accommodation between booking.com and the hotel that caused me back and forth twice with the hotel stuff. The rooms are quite old and surely needs renovation. There is no English channels on the TV!!
its a great hotel,great village design and green areas,,,,food is good too if you are not with a group or a guide, you will be lost...........it took me 2 days to know about all the activities ,,,,no body tells you anything.
1.Beautiful well-groomed green territory, 2. Clean beach & sea, 3. Open terrace in main restoran, 4. Big comfortable room, 5. Italian restoran 1. Hotel Staff often speak neither Russian, no English, 2. Servise is not veru good (personnel is nervous and overload)
Nice, clean, not crowded beach, nice hotel, great variety of food offered Staff doesn't speak English at all, rooms overlooking th sea overlook also to the stage which is disturbing, no sleeping is possible because of the evening shows (the presenters ar e very low level)
a lot of things to do service at dinner
Staff were amazing. Lost my handbag one night and it was returned with my camera to reception which I was surprised by. Exceptional service, especially the 'animators' - Macha and Mehmet were great.
Garden and beach Behavior of the staff is not good..They are lazy, speak only russian language.
Relaxing Is not typical for families with younger children
nice beach, location, restaurant hard beds, double room is single beds lined together...
Very nice staff in the restaurant, great and varied food. Clean hotel, nice entertainment staff. Close to the Tat golf course, Very good priced. Quite far from city and shopping, rental car is advised.
Friendliness of staff and situation of hotel. Amenities were good. nothing in particular
hotel staf and services
foods were delicious and waiters were excellent everyting was good
Food was excellent as always. smokers smoking in garden just in front of the rooms making noice in the night was disturbing very much.
Amazingly friendly and smiley staff. The prices of the spa... ridiculously expensive! And they resist to accept credit card payments in order to avoid paying commission. They prefer to drive you 20 km to the nearest ATM machine and let you withdraw the money... in Euros, of course!
Good food, nice personel and professional massage powered by girls from Bali.
services prices for water sports
I changed my room twice. At the end I got a room with a wonderful view of the sea. The quality is below 5 star rating in my opinion. The standard rooms are small, the quality of the food is poor. It is an all inclusive hotel. Therefore a sacrifice is made from quality to get the quantity.
Staff is realy good. Meals on open buffet are very delicious and varied. There is nearly zero sound insulation between rooms.
price quality ratio and very attentive reception people lobby and restaurant service could smile a little bit more.
The all inclusive terms - nothing to worry about, just relax and enjoy holidays. The so called triple room was actually a double room with additional bed, so it was kind of cheating. There was no bowling, which was advertised on the web site - another cheating. Very old, rusty and poor fitness equipment. Faulty Wi-Fi connection.