Hotel Emas

The hotel ensures cleanliness, and the housekeeping does a great job to maintain the rooms clean and comfy.

The hotel provides a nice touch by offering local cocoa drinks in sachets and toiletries with cocoa soap and shower gel, making the stay a unique experience.

The staff are friendly and accommodating, providing excellent service. Jessica & Zurien at the front desk are particularly helpful and always ready to assist.

The hotel is clean and comfy, although signs of its age are visible. Some areas may need refurbishment, but the value for money is still good at current room rates.

The hotel's location is perfect, with easy access to the hospital, restaurants, and the market. It's also within walking distance to the bus stop and transport, making it a strategic choice for exploring the area.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is within walking distance to the market, bus stop, and transportation, making it convenient for exploring the area.

Some guests noted that the hotel is old and in need of refurbishment, with reports of cockroaches and maintenance issues. It's advisable to check the room condition before finalizing the booking.

Guests booking through certain platforms reported that breakfast was not included despite initial indications. It's best to confirm the breakfast inclusions before booking.

The hotel provides a nice touch by offering local cocoa drinks in sachets and toiletries with cocoa soap and shower gel, adding a unique local flavor to the stay.

Hot water needs to be turned on outside the room by the maintenance team, which may require some coordination for access.

Several guests praised the friendly and accommodating staff, highlighting their helpfulness and service quality.

The hotel's location offers easy access to the hospital, restaurants, and Tawau Hills National Park, making it a strategic choice for both leisure and business travelers.

Some guests mentioned issues with room facilities such as limited electrical outlets and malfunctioning air conditioning units. It's advisable to check the room amenities upon arrival.

The hotel offers the convenience of purchasing various cocoa products at the reception, and guests can also buy fruits at the reception, which will be cut and sent to their room.