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Situated in a nice area. Nice view from our room. Kind owner and staff. One of the beds were about to fall apart. It was repaired. There was a television present but it did nog work. The owner (?) tried to fix it but after a while again no signal. Our room was situated in an annex. On our way to and from annex from and to hotel we had to pass a lot of / some mud.
The view from the room was spectacular, and the general first impression was of a luxury room. The shower was more like the transporter unit of the Star Ship Enterprise, excellent luxury. There is no clear reception area for the hotel, and the place seemed deserted when we arrived; we had to call for the staff to appear. Some of the blinds were jammed, and half of the curtains were missing, so that we couldn't shut off the bedroom from the view of the restaurant terrace or the house next door when we wanted to change for bed. The place seemed shabby; in need of a few minor improvements.
Nice hotel, very good standard. The restaurant had very good food and a great breakfast. Close to nature and the walkingpaths, a bit outside the citycentre.
aardig personeel. op zich was alles prima in orde. op loopafstand van klein historisch centrum van Tecklenburg. hier hebben wij 's avondds ook gegeten. wij overnachtten in dit hotel om de volgende dag te gaan scubaduiken in Naturagard op 15 km afstand. ontbijt is inclusief en is ruim voldoende. first of all: ik zou er zo weer naar toe gaan om een nachtje te slapen, maar, mijn vrouw vond de matras erg zacht. er is ook een inpandige bistro, maar dat zag er niet zo gezellig uit (zaaltje in bejaardentehuis) waar men vrolijk pafte (mag in Duitsland klaarblijkelijk nog). daar hadden we trouwens in de rest van het hotel geen last van. prima voor een nacht, maar ik zie me daar geen week lang zitten.
Great hotel and restaurant in the countryside just 10 minutes from the Autobahn to France.
Well located within the city. Comfortable clean rooms. Well appointed public areas. Attentive staff that are ery obliging. Good food but over priced. Have room service available later than 11pm.
The wholen hotel's ambience and efficicncy
Pleasant and helpful staff. Nice rooms. Good location.
Easy access, good breakfast and helpful staff
Nice large rooms Wi-Fi connection only in the lobby and 4 & 5 floor. Other floors only ISDN connection but hotel does not provide with connecting cable so no internet in some rooms if you don't have your own cable. That is not good if you need to work. This is 4* hotel I would expect they provide better service with internet.
It was so easy to use with my wheelchair. The restaurant was excellent. The staff were all very pleasant and helpful
Everything, nothing to say
Very spacious, original and tidy rooms. And that's not even the best: the food in the restaurant is exceptionally good.
Close to centre of town, good size rooms, excellent choice at breakfast
We had a great experiance, the hotel is the the best in Osnabruck.
the location and the ambiente. no cpomplaints what so ever.
Enjoyed the excellent care of the staff - very helpful! The hotel has a lovely ambience.
very clean hotel excellent staff. I will come back if I visit Osnabruck again and Iike the location.
Nice staff, nice accomodation. Complete. Nice breakfast
Easy access to city centre and unprompted provision of an extra single bed for child. Excellent breakfast. Lack of tea-making facilities. Walls outside bedroom window being repainted at 7am!
A great place to stay in Osnabruck!
the location was fantastic, the hotel beautiful and the most comfortable bed ive slept in xxx cant say theres anything bad but could do with tea and coffee facilities in the rooms
The location is perfect. It is in the old town city center. Next door is one of the top restaurants in Germany "la vie". This alone is worth the stay. The hotel is charming, and the staff wonderful. We look forward to returning.
The staff where very nice and cared about making people feel at home. The food was very good at breakfast, and dinner. No
Comfortable, good food, excellent, friendly staff. Quick check-in and check-out. N/A
Pleasant staff and nice outdoor area for eating in the nice weather. Price was excellent and a good breakfast spread
Good spacious room. Free internet access. Very good restaurant
Sports, spa and conference facilities, but also romantic surroundings, Good kitchen, bordering to (German) gourmet. Excellent sleep in good beds and quiet surroundings. Helpful staff at reception and in the restaurant. Generous buffet breakfast. The welcoming bottle of mineral water in the room could have been complimentary, but was charged 3.50 €. No ice or refridgerator in the room.
Nice and quiet, good restaurant Water on bathroom floor from the shower
The location is good for walks and bike rides, but close to major routes to larger locations. Was a bit noisey during our stay as we were put in 'room 101', which is close to the lift and makes some noise.
The family room we booked was a very good size with a hallway that led to two good size bedrooms and a modern bathroom. There was also a play area for children with toys in the hotel, and a climbing frame with swings etc outside. A very good family hotel.
Restaraunt and helpful staff Hotel name is not the one shown at the enrance, confusing
Well situated, nice staff and good breakfast
As an overnighter great location and pleasant hotel and excellent location to train station No
Free internet use, helpfullness of staff. No
The location close to rail station, good restaurant, internet access
The location close to the centre and market place just ouside the hotel. Good parking. One of hhe hotel receptionist could improve in English.
How close it was to everything in the town
We have stayed many times at the Advena and the staff are pleasant and courteous. There appears to have been a nightclub opened near the hotel and the noise is unacceptable, the hotel gave us room directly onto this and were reluctant to change our rooms at first, stating that it was a city hotel - this is not an excuse and we have never experienced these noise levels from 11pm - 5am.
The location is perfect if you are travelling by train - just 2 minutes walk across the square to the main railway station. Much quieter that you might expect for a hotel beside 2 railway lines and in the middle of a city, but not quiet.
Friendly staff and cleaniness of hotel
Excellent choice of food at breakfast.
The hotel was in a good location for us as we needed to catch an early morning train, it was lovely and clean and the staff were very helpful and friendly, it was also only a 10 minute walk to the 'old town' Would have been really pleased if it had air conditioning.
Nice setting, pleasant interior design with interesting room themes, friendly staff, good food in restaurant with some local dishes. There was no baby high-chair available in the restaurant for our evening meal, apparently there was only one and it was in one of the guest rooms. Additionally one of our two rooms had a slightly unpleasant odour about it upon first arrival.
This hotel is located at a lovely countryside and has a beautiful architectural design.The rooms are spacious and very clean.The staff is very friendly and helpful even at a late hour check-in. I wish I could have stayed for several more days.
Really friendly staff and good facilities. Good place for families. Food very nice. No
Absolutely fantastic hotel. Rooms all themed and staff coiuld not be friendlier. My experience there was unforgettable.
Rooms were spacy and clean. Hotel staff was friendly. Nice shower.but unfortunately the water spread around the whole bathroom. The hotel web sites are very vocal on restaurant services. When we arrived at 6 pm it turned out they could arrange any meal "maybe some salad around 9 pm". We had been driving the whole and relied on thatwe could eat in the restautant.. We really felt that we were let down
The hotel is brand new and originally set. Good quality of the service and maximum availability. The hotel is open for 5 weeks and currently does not accept credit cards. Since the first available ATM machine is 6 Km away, it would be nice to know before arrival that guests are expected to pay cash: at least until the problem is fixed.
I was only there for one night so do not feel qualified to answer the above questions. It was immaculately clean, the beds lovely and the food good. The themed rooms and the railway the other side of the road.
Quite pleasant location Poor from the point of international useage as very few of the staff understood english and translations of the german menu was not availaible
The girl at the desk when we checked was awesome-extremely helpful, she also was the waitress and was very pleasant , spoke English very well. Beautiful updated bathroom, comfortable beds and good pillows The doors from the rooms slam shut loudly, could hear them through the wall
The staff was extremely friendly. The room was large and a special effort was made to allocate a bunny-themed room when I informed them that I was travelling with a 3 year old.This hotel has great potential but it needs some improvement before it can properly call itself a 4 star hotel. Great value for money. When we arrived, the kettle and coffee and tea-making facilities were not set up (but on reminder, we were provided with a wonderful selection of fruit teas). The room was a little dusty and could have been wiped down better before we checked in. We were thoughtfully given a large cot for our 3 year old.
Very clean, comfortable & good facilities. Food great & staff very helpful & considerate.
Informal, good quality
The charming and helpful team in a hotel with very high standards of comfort and cleanliness. The location is good in a small market town with easy access to autobahn system. The restaurant food is of a high standard
Location, ease of access, car parking, friendly and helpful staff, nice rooms and excellent breakfasts.
Excellent breakfast buffet Room so small
The hotel is located fairly cenrally in the old town and the staff were very pleasant and helpful.
Well situated in the center of the city and close to the shopping area. Quite good breakfast. First the beds were awfull, unconfortable and "noisy", impossible to turn or move without a creaky noise. The furniture is also very very simple, and minimalistic. People at the desk were nice, but unable to give any usefull information.
Hotel was in an excellant position for touring the city. The staff and accomodation was perfect. nothing it was just perfect for our needs
Good location, easy hotel to stay, clean
Perfect location, awesome breakfast, big rooms, bathtub Wireless internet way too expensive
Clean and freindly Dog barking in the morning
Good hotel for one or two days city trip. Single room very small for comfort
Excellent breakfast and convenient location room view
Food in the restaurant was very good, the sauna and swimming pool area was also very enjoyable,
Excellent hotel, nice spacious rooms, small but comfortable swimming pooll, friendly staff and good breakfast
Friendly staff in the restaurant Very old fashioned, very basic room, poor qualty of food, not a 4 star hotel
Excellent hotel not far from Osnabruck. Large and comfortabel room. Good restaurant. Very niceand location. Friendly peoples.
Very pleasant and service minded staff in a comfortable environment! I would like to recommendate this hotel to everybody.
Comfort, clean, good restaurant
I liked the quiet location,the friendliness of the staff and a pleasant dining experience.
That the restauant was willing to serve us at late hours.
The warm water was turning cold all the time!
One of the best in the town considering the town is very small and you have not many option anyway...
The friendliness of the staff and the quality of the room and its furnishings
The room was lovely and very large. At breakfast there was a huge selection of hot and cold food to choose from, all very well presented. There were very few toiletries in the bathroom, a liquid soap container at sink and a container with shower cream inside the shower cubicle, but perhaps this is normal for hotels in Germany.
Size of room, a sofa, en-suite bathroom and double glazing. Car parking and location of hotel were excellent. A very limited restaurant menu.
Location only interesting for travelling through. Notso great atmosphere. Take the luxury rooms, they are clean and good. The small rooms are terrible.
The connected restaurant is excellent, free parking available.
They were friendly... The location was in the middle of nowhere. I prefer to stay Town Centre where there is choice of restaurants, etc.
No air conditioning in the room
Location, room overlooking busy and noisy road
Very confortable hotel, I will surly be back
The room was very clean and large enogh for me and my wife also the bathroom was very clean the heat was workink breakfast was good No
The Westermann hotel was convenient for our visit to the Dom in Osnabruck. There was free parking in a private lot. The included breakfast was adequate. The walk was a mile or so but an easy one. No Problems.
Breakfast The hotel reception at night is awful (they do not know English). The internet issue is impressing. An hotel without wireless internet for free!!!!!
I felt that the inclusion of a fridge and hot drinks facility was lacking and needed inclusion for a 3 star hotel in Europe Lack of the above
Uncomplicated No tea making facilities in room
booked a double room got a twin
Friendly and helpfull staff N.A
Perfectly nice ordinary family-run hotel a few minutes drive from the station in new part of the town; rooms old fashioned but spacious and clean. Restaurant alongside. Good value for money. Pizzeria opposite. Quiet overnight, traffic by day. Quite a long walk from the historic centre of Osnabruck.