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Spacious and comfortable room, nice decoration Outside Regensburg, in an ugly area
The Staff were very friendly helpful and accomodating. The breakfast was very good, and the rooms were spotless. I have booked this Hotel again for my next visit.
good location, nice clean room, very quiet place, spacious no restaurant, empty mini bar, heating not working in the night
Ease of access, out of city centre, ample parking,
The room was very nice - we got a bigger room when the saw we were 2 adults and 3 kids. The food in the restaurant was very good and the breakfast was just superb. we´ll be back if it fits our traviling plans.
Location is not good. The hotel is old and ugly. They lack personal. The restaurant is not open when you need it. The hotel does not deserve 4 stars.
It was a very nice hotel for an extremely reasonable price, I'm assuming it was because a buisness hotel and we were there on a Saturday. It was in a rather remote location
Clean, nice staff, near the autobahn, excellent breakfast, ideal for travellers
Standard comfortable rooms. Reception was very welcoming and accessability of the parking. THe price of the hotel is too high for what it offered. It seems that in Germany there are no rpoper double beds. Doublebeds are twinbeds next to each other. So was the case with this hotel.
wifi at 17 euro per 24 hours
Good for its price.
Easy to access to the hotel from express way by car, parking, quiet, and good for the money. distance from the city center.
Kindly staff Very expensive wlan
Everything was smooth
Good location. Larger than average room. Excellent Italian restaurant in grounds of hotel but not open on Sunday. No air-conditioning. Very noisy side street next to room. lack of coffee shop.
The breakfast is excellent and the rooms are very big and well equipped The room key is old style, with a very big and heavy keyring. I guess it's time to change to card style keys.
5 Star facade... 1 Star hotel Ensure that there are no parties until 3 am keeping the guests from getting a gaood nights sleep
Location of the hotel is perfect especially if you travel by train. Everything is very charming, starting from the main lobby and reception, including the room. Breakfast is also very good. I would like to stay there again!
smaller city - ease of getting around - conveniet better quality eating houses a little too far away
Excellent poition for visiting this most interesting city. A lovely breakfast was provided each morning and there was a good choice.
Fine arrangement of the hotel, cozy hotel Not good cleaning of room
Friendly staff; large rooms. No air-conditioning. Rather hard beds.
A beautiful historical building in an excellent location. The desk staff was unsure about my reservation and requested a "voucher" which I did not have because I booked the hotel online. More detail to cleanliness would have been helpful. The bathroom smelled a little - but perhaps it was because of the rain and high Danube levels.
friendly personal not good clean of the room
The noise at night made sleep impossible. Overall the breakfast buffet was barely satisfactory the coffe was the worst I've ever been served.
Excellent view of the old city from the terraces of the Hotel, variety of food (breakfast)
Location, helpful reception staff, intriguing conversion of previous industrial building Finding it is difficult by road. Breakfast service was rushed, hectic and impersonal due to demand
The hotel is nicely situated on the Danube in the heart of Regensburg with beautiful views of the river and old town. It's a short walk from restaurants and bars. The staff are incredibly friendly and rooms are spacious and have all the facilities you would expect including free Wireless Internet. The wellness area is tiny and rooms can get very warm due to the lack of air conditioning.
clean, cozy and perfect location
Welcoming Hotel staff, excellent hotel location in Regensburg, providing pretty good value for money We had the room upgraded as we wanted to have a room located away from the lift & service areas, as I have a 4 year old child (cost us an additional 13 EU), even though I requested this 5 days before our arrival via mail. However, I am surprised that this upgraded room and the normal level rooms do not include free tea or coffee making facilities !! Also, not too impressed with the TV service, only one channel of 24 programs in English language (even Eurosport was broadcast in German language). these 2 points disappointed me with regards to value for money !!
The views from our room no, everything was excellent from start to finish
Size of the room - quality of breakfast buffet - location After many years of use the carpet in the room looked used and not quite of optimal cleanlyness
Great location, good restaurant, good staff
Walking distance to old city
Our Danube view Room was huge. The location was wonderful, great view of the cathedral and the city, especially brilliant at night. This hotel caters particularly for business clients during the week. At the weekend there appeared to be busloads of tourists.
Room was a good size with an excellent bathroom and shower Too near to a main road junction. The traffic noise on the front and lft side of the hotel could be heard with the window shut
Nice new facility with large modern rooms. Wireless internet. Excellent breakfast and a nice nearby Italian restaurant.
very modern architecture and and pleasant equipment, good kitchen
This hotel has a stunning modern atrium design that makes the entire atmosphere seem light and welcoming. The rooms are beautifully decorated and, for travelers wishing for a soak in a hot bubble bath, the bathtubs are exquisite! The hotel restaurant offers fantastic dinner options and breakfast is quite nice. If you'd rather dine elsewhere, the Pizzaria down the street is a few minute's walk away.
The restaurant is absolutely fabulous!!! We had great food, great service and the price was reasonable. Breakfast is also very nicely done.
The staff was outstanding!! Very courteous, even though we didn't speak any German. The rooms as well as the hotel were maintained in a meticulous fashion. Value for my dollar,or Euro, was exceptional. I travel for business, more than 200 days per year and the establishment ranks in my top 5 best hotels. I would definitely recommend this hotel to anyone. I will be going back to the same area again in the next few weeks and I will be staying at the Best Western Premeire Regensburg for that stay, which will be for more than four weeks. The only negative point I could bring up is there were no laundry facilities, though I doubt this hotel was intended to accomodate extended stay patrons.
verynice new hotel, great breakfast little bit out of the city
Only I want to try a new hotel.
Great staff, perfect English, the evening meal in the restaurant was very good. As the car park is under reconstruction they let me park my motorcycle in the front of the Hotel! Nothing, everything was great.
Excellent parking; clean modern building and helpful staff. Free bicycles avallable The room was not available at the appointed time and we had to wait for about an hour.
Smoking and big room
The Restaurant, lobby, convenience to town and shopping. A couple of the Receptionists were not friendly.
good brakefast, comfortable beds a bit dirty
The hotel is neat, the personnel is friendly, and they serve good breakfast.
Large comfortable room, walking distance to old town and excellent shopping center,breakfast buffet excellent, staff very friendly and well dressed
Only stayed overnight, We walked into town which was convenient.The room was large and comfortable. If I have a concern, it was at breakfast, where the staff were over attentive, hovering, waiting to take your plate etc. Which is better than not caring!
The personnel was very friendly and helpful The bathroom is too small and not really a 4*
The hotel is about 15 to 20 min walk from the heart of the town of Regensburg. It was spotlessly clean, however it is worn out and certainly in need of serious renovation. Breakfast was great and the staff was very attentive. Spacious parking is available free of charge. As i said it is very outdated.
The friendly, helpful and efficient staff coupled with wonderful fresh food at reasonable prices.
friendly service, excellent breakfast, parking available and included location next to noisy and busy road
It was ok, but not too much... Very big rooms but it's far, far away from a 4-star hotel. On German standards I would give a 3-star max. Few hours before arriving I called this hotel to book a room for one night and I was told that the hotel is fully booked. I was surprised and I looked on booking.com, from my phone, and I found plenty of rooms for that night, so I made the booking this way. Once arrived to the hotel, the room was booked and no one could explain why there wasn't any availability by phone...
Nice room and it's amenities, if you ask you can get small kettle and tea and coffee to your room free of charge, which was great because it was rather cold outside. The hotel is in the nice modern business area and as I arrived on Sunday afternoon it was very calm. Assume same for the after business hours. There's a rather big "general store", ATM and Subway (sendwich shop) within 5 minut walk. Good breakfast buffet. Plenty of parking space. Artifficial lake just behind the hotel. Only minor points. It was very cold outside (unusually cold for the beg. of September) and the central heating was off, but as I said, tea has partially made up for it. I guess that wouldn't be problem over the winter. Hotel restaurant is closed on Sundays (so I was told). There's a Chinese and Thai restaurant about 3 minute walk from the hotel - I don't know about food because in the Chinese as I walked away the instant I opened the door. It stank of years old cigarete smoke. OK, this is not supposed to be the review of the nearby restaurant, but if you arrive on Sunday, you have to do with Subway sandwich. I didn't mind:-)
My room was comfortable, bright and happy - the food in the restaurant is good, the staff were kind about the fact that I don't speak German ... it was just a really nice place to stay
The staff was very friendly and easy to converse with the location was a bit difficult to find.
The breakfast buffet was well organized.Internet in the room was free of charge. When i visited the hotel the restaurant was closed because of a holiday season.The staff sent me to a chinese restaurant but when i got there it was closed for renovation.
was noisy thin walls it appeared to be located in an industrial or business park had all sorts of diesel trucks lifts etc starting up pulling in and out, tiny hard beds, tiny rooms we had to take turns moving around in the room, no curtains on bathroom window very cheap decor the shower was smaller than the one in my camper. not real clean appeared clean until you looked the one thing I did like is parking is free unlike most there and the internet was only good for one hour you got a little voucher that said one hour in a 24 hour period.and would not work any longer you could use the single computer in the lobby that had no privacy anyone in the room could see the monitor,I give the hotel a minus 4 no washrags the staff I know I was visiting their country but they advertyise for our business, barely any spoke English very minumul breakfast scrambled eggs lunch meat and a lot of bread the second day they did have a bratwurst or something for breakfast, most hotels we stayed at had bacon eggs breads sausage etc:
We had a great view a lake. The room was plenty big.
Excellent breakfast buffet. Reception staff very helpful. Free internet service in reception area for guests. The outside of the hotel was being refurbished and workers were setting up scaffolding the four days we were there. Noisy and had to make your way around scaffolding materials when leaving or returning to hotel. No washer and dryer for guest use. Laundry service very expensive.
Good for one night stay when you have a car. Good quality and service. It is located far from the centre inside strange shopping district. Nothing to see around (exept an artifical pond)
Meeting is seperate from the hotel building so we must go out to enter the meeting room that we made a reservation.
Lovely family owned hotel. Good food served in Gasthof's restaurant. Overall good stay with our family.
Good location, quiet, large room
Good breakfast. Ample room. Poor Wi-Fi. Small bathroom.
What an amazing room. The castle on the hill and incredible area to view the sunset. The staff were awesome. The kids loved the huge bathroom and the chance to take a bath in a real tub and not in a tiny shower stall. We loved the decor. The breakfast was amazing!
Large, modern, air conditioned room.
Staff and rooms, environement and facility of parking.
Some lights in the room did not work. There were some spider nets in the room.
The room we stayed in was really nicely decorated and a good size for a family of 4. Breakfast was good. Overall it was much better than we expected.
Good location Room basic, but clean & safe
The hotel was very nice and the staff was friendly and helpful. The only problem we had was that we had no hot water but the staff worked very hard to resolve the problem. The dinner was excellent.
Nothing stood out. Location was to far for seeing sights, pool was cold, had to pay for the steam sauna, breakfast was limited. I have stayed at much better hotels for much less money.
NIce quaint hotel in a small village Billed as being in Regesburg in fact rather far away. Staff rather "stiff" and unattentive.
The distance to the centre of the city and the number of lines buses. The connection to the centre of the city is poor.
Easy to find, quiet location, good food, typical of the area. No
The room was large, clean and well laid out. The bed might not suit everyone as it was on the firm/hard side. The pillows were not good, a common complaint I have about hotel pillows in Europe. No support. The glass door on the bathroom took some getting used to!! Door did not lock without key which is ok if you lock yourself out but a security worry, as you had to remember to lock the door every time you left the room.
After 380 kms on a motorbike, I needed to relax and this was the right place to do it. Excellent value for money : prices including the wellness area which, among the dozens of hoteI I have visited, are only matched by one hotel in Hungary. Breakfast and the evening meal were good but nothing really gastronomic I had to use my poor German as despite having to repeat myself 2 or 3 times, the staff were not very keen on speaking English
The food I believe was very good, along with the friendliness and helpfulness of the staff. Without out our own transport the hotel was a little outside of Regensburg and local transport was minimal.
Close to the most important company in Regesburg. Perhaps there's a lack of employees, since any time I went to the Reception I wasn't able to find anybody. But the service were good and the employees kind. As mentioned the lack of empleyees at the Reception
Rooms were charming and extremely clean, breakfast was wonderful, location is excellent to see Regensburg by foot. Parking was too far, no valet service.
Excellent location, friendly staff, nice restaurant and a great value. None
Close to all amenities - right in the city centre of the hustle and bustle. Walking distance to all attractions. No taxi's required at any stage. There was no bath in our bedroom.
Great location for roaming through the old town, although that also adds quite a challenge for checking in, in terms of accessability. Parking garage was quite a hike away. Otherwise, pleasant stay.
clean and spacious room with free wifi, nice breakfast with variety choices of breads and cereal a bit far from train station(15mins walk) but is however located at the old district near to the river donue
Lovely small hotel in great location right in the middle of the old town. My room was at the back but looked out towards the very close cathedral spires which were beautifully flood-lit at night. Room and facilities small but excellent. Friendly staff, good breakfast.
Room was warm, comfortable and modern. Location superb, right in heart of old town - could walk everywhere easily. Breakfast choice was excellent.
The hotel is located in the middle of the city center and it's great for visiting the city Car parking is 1 km away from the hotel
The location: the hotel it is very near to the cathedral. The restaurant is very nice. The hotel does not have parking. The Hotel is in a very narrow street: you have to stop the car in front of the Hotel to drop the baggages, than you have to drive backwards (50 m) and park the car more than 1 km away (500 m on foot).
Hotel had excellent central location, comfortable rooms and very helpful staff. Rooms a little small but adequate.
Hotel was clean and comfortable! We had a mixture of staff - some very friendly and informative while others were very rude and impatient. Hotel is in a nice location - everything was in walking distance! No major complaints other than the rude receptionist.
The location was ideal. Room was fairly small and there was no air conditioning.
I liked the fact that the hotel is very centrally placed and convenient for the meetings that I had scheduled.
Excellant location, right in one of the town centre plaza's. You can walk everywhere by foot.
Everything. The location, the personnel, the upkeep of the rooms, the value of the place. Nothing
We like how close to everything along with how claen and quiet the room was. no
I liked the traditional German character of the building and its position on the square. I liked the spaciousness of the hotel. The staff were very helpful. It was wonderful to be able to step out into the centre of Regensburg. The single down pillow was a bit soft and I would have liked more pillows so as to be able to sit up in bed reading.
The location was very good. A little expensive. Not at all.
WLAN use in lobby only
The building was stylish and very comfortable. Great breakfast and superb location too.
the situation of the hotel was excellent and the garden very agreable breakfast buffet could improve
location. breakfast not included as well as parking facilities
Its position, its efficiency, very high standard of cleanliness and condition. Bar closed when we got back at around 10pm, had to use the adjoining place, full of rather odd people.
comfortable bed only one bathrobe
First trial at this hotel under new management. The rooms are very nice Toilet very dirty at arrival, not cleaned at all ! Next day used glasses, with toothpaste inside were replaced as being clean. The price for the internet is extreme high, for this reason I would go to another hotel next time. I have been in this nice hotel before under other management, service and cleanliness were at a much higher level.
We loved the location in the middle of the old part of the city. The elevator situation was difficult for my elderly (84) father. It stopped between floor levels so luggage had to be dragged up or down a flight of stairs and he also had to climb up and down the stairs everytime we left the room to go anywhere.
Very pleasant and staff very friendly and helpful
Location is perfect.
Wonderful location in a beautiful German town. The staff is very nice, the room was clean and well-equipped. A tiny downside is the internet which worked but could work better. Highly recommended.
The room was airy. The breakfast was excellent. It seemed that they put emphasis on the restaurant. The pillow was unusable. There was no fridge in the room, but its place. I could hardly switch channels on the TV, it was quite old. The water in the shower was turning from hot to cold.
Very comfortable room. The hotel owners were very welcoming and kind and the staff pleasant and efficient. Breakfast was excellent with a very wide choice. The hotel has plenty of parking space and is about 10 minutes by bus from the town centre. Bus stop, very conveniently,about 50m from hotel.
Relaxed and friendly atmosphere. All staff keen to assist. Although a little outside the main town of Regensburg public transport was available close by and was frequent.
Very friendly and helpful staff. The hotel offered evening meals which provided an option to going into town. Good additional facilities e.g. swimming pool
The sauna, steam room and pool were fantastic! So relaxing, a perfect way to end a busy day! The pictures of the hotel make it look much bigger and in a better location. Our view was of a construction site...
The breakfast was very good. Thank you.
Excellent staff attitude. Decoration of hotel was not typical of a hotel...very nice, much like a boutique hotel. Location is great as it´s about a 5 minute walk to Rossio Square and Baixa. 15 mins. from airport. Would stay again. breakfast was expensive so we went down 2 blocks towards the water and ate at a cafe for 9euros.
Clean, efficient, friendly staff, conveniently situated for motorway and a good breakfast
An all round good hotel which is easy to find and with ample parking.
quiet and relaxing, excellent rooms and enjoied the sauna and pool. however, the bathroom could have been a little bit bigger.