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Very nice staff and good food. Nice business lounge. Single room was very tiny, taking into consideration the price I think it's better to choose Leonardo Plaza hotel.
Breakfast room was very small, pool didn't work, no gym, the price could be more appropriate
good location, WIFI access bill error led to charging the credit card afterwards without informing me.
We read that hotel ad been refurbished,dindnt like very old bathroom of refurbished room,the manager changed us without problem,The head of chambermaids,Simona,was most helpful at all times. Refurbished rooms are very badly planned.No drawers,no bedside tables,no mirror above table.Hopeless for women!
All was ok as usual for this hotel what they guarantee is true only parking service need to be up-grade. Pricing is quite expensive respect quality.
Great service and friendly staff. Good location near the beach and good rate. Small rooms, but modern
Although only stayed one night, the reception was friendly and helpful ordering a taxi for our early departure. The rooms were comfortable and clean and i woyuld happily stay again. Bathroom was very small, but everything was provided.
Very pleasant and comfortable stay. At first they wanted MORE thanthe charges made by Booking/com, but it was settled in my favor. Not really.
Although it was not a 4 star hotel in our standarts, the staff were very helpfull and kind.Our reservation was not on their computer but this was not their fault we assume, because we made the reservation at Saturday morning and wished to stay for that night so it was very experiencing to do so would be dangerous any time if you don't have a copy of your reservation (at that time we didn't have the chance to have a printout cause there was no printer connected to the computer we made the reservation and with the reservation number and the pincode that booking.com provides don't work by itself unless you don't have a hardcopy)your website must mention to book for the very same night can cause these kind of problems. We like the attitude but the rooms were not superior as we ordered and paid even it was below standarts of a 3 star hotel.
It was a late arrival (2 in the morning) and the staff was present and helpfull. Understaffed at the check out in the morning leading to long waiting period
prachtig hotel, mooie afwerking, zalige bedden. little things: no tissue papers in the rooms. During 3 days the same marmelade. There was only 1 kind of marmelade and nobody did the effort to get some different one knowing we didn't like orange marmelade and although we stayed for 3 nights.
the staff and the modern deco
The service was great , they try to make your stay really comfortable
Hotel is brand new. Trendy place. Almost everything in the place is black. Very well done though. Nice bathrooms & showers. Some pretty good restaurants within a block either way. Highly recommend Giraffe. I was hoping for something close to the airport so the location was not really what I wanted, but it was the only thing left. I am glad though because it really is a pretty neat place.
The Business Launge Rooms was not very clean.. They also provided me with a smoking room which I asked for a non smoking room.. Also you have smoking rooms between non smoking rooms which is not acceptable as the smell goes through the rooms...
The cleaniless of the room, the breakfast buffet is excellent day of departure, requested a taxi to airport - I was put in a van which is used to transport vegetables !!! I would like to know the name of the person who booked this "taxi" I had to pay the full price 190.00
Vertually new, beautifuly designed boutique hotel in the outskirts of Tel Aviv, convenient to exelent Asuta Medical Center and surounded by new hi-tech area. Staff is mostly young, but very accomodating and polite. Exelent breakfast, served both in the dining room and very well equiped big bussiness lounge.
I would like to have wi-fi in the room not only in lobby
Internet only in the lobby so guests gathered there with their laptops. Some were using Skype, it was noisy - not conducive for work and there were not enough power sockets. There was offensive racist conversation in the lobby (Obama is a f***ing n*****) which the staff seemed to condone.
the staff were friendly the booking process was very difficult--we booked online but then spent three or four hours calling the hotel because they refused to acknowledge the booking; we then called booking.com to ask for help or cancel and only after that did the hotel acknowledge the booking.
Tremendous staff, young entheusiastic and happy to help out Occassional smoking on a non smoking floor, staff quickly rectified this
close to beach, interesting neighbourhood, helpful staff, excellent breakfast nothing
A centrally located small hotel close to the beach. The rooms are small but clean and adequate. The service was very good. The welcome was very warm with a plate of fruit in the room. The breakfast was excellent.
Good breakfast-offer / daily change of towels / less noise / friendly staff / clean rooms / easy check-in and check-out
Everything was clean and the front desk lady was very nice. Management knows that they have a very noisy room and they still have it available (or maybe there are more?). It sounds like someone is flushing the toilet on you all night. And when you complain about it, and if the hotel is full, the manager will tell you that you can leave the hotel and they won't charge you. After a long fight with the manager (I am sure none in their vacations wants to fight) he agreed to refund 50% (I still think they should have refund 100%). However I am still waiting for that refund.
A small friendly hotel with a ready smile and great personal service and unlike the big Hotels dont charge for every little thing- internet aservice was very reliable and free as was breakfast- my extras for a 10 day stay were $5! No dislikes at all
Rooms are big. Two TVs, dvd player, big deadsea solt shampoos and body wash, excellent coffee machine at the entrance, hotel free parking place, most of staff speak Russian and English. Not bad breakfasts but no meat or sausages at all (but it common in Israel). There was reconstraction of hotel. Lobby was closed, there was painting of the walls and paint smell. Some rooms were under construction and every day they turned off cold and hot water. Nobody have warned about this and even did not provide drinking water for cleaning teath and washing face in mornings. Moreover every early morning we were waked up by terrible noise of air-operated hammer and drilling of walls in neighbour rooms. It was terrible. I hope the construction will be finished asap. Besides be aware that most rooms face horrible dirty city parking place and ugly building which is also under construction. Ask for city view which face the sea - not the streets and 5 persent of the sea.
The hotel is across the street from the beach (no hotels are actually on the beach) and is is in the heart of Tel Aviv. The hotel itself is nice, if somewhat quirky, with various amenities being tucked away in random locations. I did have a little bit of regret not staying at a hotel with more service offerings (e.g. food and beverage services), but the location and the quality of the accomodations made up for this.
Hotel staff was very-very friendly.The room was realy comfortable and clean,they changed towels several times a day.The location is exellent.The quality is higher than the price. nothing
Very comfortable. Moses was really very helpful. could use updating, which you are doing.
Location and size. Very good location. The staf was friendly and recognized you after a couple of days. I like small hotels they are more intimate. Wasnt as clean as I would have liked. Attention to detail could have been better (had to ask 2x for toilet paper, didnt get a wakeup call as requested.)
The location is outstanding .The restaurant is both indoor and a Terrace providing a superb opportunity to enjoy Tel Aviv's skyline and the sun over the Mediterranean The Lobby is small ,my room was under the kitchen and was noisy very early morning .
The hotel location is very comfortable and near many point of interest including near a highway. There is no parking, business center for a fee for the duration not per day, staff that is not trained and informed on hotel information, manager not polite and rude.
Hospitality, proximity to the sea there was not possible to rent a bycicle - all were rented out
We found the location to be excellent and enjoyed the fact that there was a separate living area The smokiness of the corridor and the noise from the restaurant on the 7th floor (we were on the 6th floor).
Convenience Rooms were smoking and non smoking combined. The smoke smells wafted into the hallways. Breakfasts were mediocre. One day the cleaners forgot to clean the room. Towels were shabby.
The suprior jr suite was great, the personal was very nice. The breakfest on the roof was great ( Lounge style, with great view over Tell Aviv), The facilities in room where perfect, TV and DVD player in main sitting place, DVD renting in Hotel, Free Wifi (most places in Israel it is an extra service), The kitchen in room is perfect with big fridge:) nice to keep your drinks cool. Service was perfect, nice people commited to their job. I will return soon!
For me, it's the best hotel in Tel Aviv! Just a few steps from the beach. Nice and clean rooms. All rooms are like a studio with a little kitchen and a drawing room at the entrance and a separate bedroom. For everyone who is looking for a pleasant and comfortbale stay!!!
The two rooms in the suite is very comfortable. There was no porch to the room.
The hotel was pretty nice for an extended stay. It's walking distance from the beach. The Room was rather large, comfortable and clean. I really liked that every room as a nespresso coffee machine (much better than the drip coffee machine you get in the US). The service in the hotel was really average. It takes forever to order a coffee or a juice in the morning at breakfast, the staff pretty much ignores you. The showers in the bedroom have an issue. Their design makes it really hard to not flood the bathroom every time you take a shower
Galit, Li-Or, Michelle, Adva, and all the rest of the staff really helped make our stay a huge pleasure. I would recommend the hotel highly and look forward to staying there again.
details are well-thought-out. Room was small but very well-designed and attractive. Very comfortable. I highly recommend the Shenkin Hotel. needed more drawer space, more hangers for clothes
Close to cinema, theatre, restaurants , shoping, market...
nice room, staff and location a problem with a window that kept opening and construction noises early in the morning from a site near by
position for the beach was fantastic.staff were friendly and the rooms were comfortable, clean and on the whole it was a good value, enjoyable stay. if you are intrested in shopping/bars its location was also good without being in the thick of it !!
Location, the staff was knowledgeable about the area, clean design of the rooms
Good staff,prompt service,easy to go anywhere Breakfasts without meat
Excellent breakffast and served till 11am The room we were alocated was extreemly small and should only be used as a single definately not for 2 men.The roof terrace was not available and no food available only at breakfaast No bar for a drink and the balconies and not suitable for sitting out on.
proximity to the beach is excellent, as well as many shopping areas and restuarants. no room service, no parking.
Absolutely gorgeous hotel, great value, brilliant location, lovely rooms, great original breakfasts, staff just fabulous & helpful. One of nicest stays i've ever had - and that includes a trip to w Hotel, Oahu! Highly recommend this hotel. Guests treated individually, staff so helpful etc. Absoulutely nothing to complain about
Location is good. Near to "Kerem Hatemanim" and "Neve Tzedek" area. Service attention was poor and sometime agressive. The promised sea view does not exist. Instead we've got a view to an ugly building on construction. Very poor respect of "shabatt" in the hotel not shabatt elevator and no facility for late room occupancy for Shabatt observants.
location,cleanliness staff no rooms available to extend stay (Guess they are too popular) :-(
Great location, really comfy bed and fab shower Breakfast a bit limited but did the job fine
Very helpful staff, clean and modern rooms, excellent breakfast, great location.Just sorry we couldn't stay longer! Definitely recommend it to friends.
Location was great and the staff was helpful and friendly. Rooms were overpriced.
Very helpful staff, wonderful included breakfast, comfortable, clean rooms, excellent location - across from the beach with sea views, and right in the heart of shopping and the city - walkable to everything. Nothing.
Staff friendliness, location, parking facilities and breakfast Not applicable
it's close to the beach, and its staff are very kind. it's good enough, though, it's not Hilton.
The breakfast buffet was very tasty, and the staff were very helpful and nice.
Location, price and comfort No complaints
Please write at least 15 words. location Serice should be more friendly.
The night staff member was particularly friendly and welcoming, considering we arrived very late at night. He also upgraded us to the penthouse suite as a surprise upon our second check-in, so we were really happy! N/A
The quality of the room was fair, however I had paid for the most expensive room in the hotel. Building work ongoing in and around the hotel, so no privacy and very noisy.
staff friendly, room clean, towels an d bedlinen changed every day .breakfast very good,very hospiitable atmosphere, quiet, lifts available without waiting, beach towels . Will definitely go back every time,strongly recomme
Although the area is now the older area,we still found this position very convenient The bath towels.They definately need replacing
5:00 Terrace "snack-time" was fantastic
Excellent Bauhaus design and very welcoming staff. They should change windows to something that blocks sounds from the street. It was very noisy during the night - nearly impossible to sleep.
a basic hotel not more
Beautiful common spaces, eclectic design elements, comfortable and attrractive rooms, highly recommend
Sun deck was good, location at Dizengoff was run down and had seen better days. Restaurant staff good. Room very sparse, Staff at the desk just about managed a hello. No smiles here. Not terribly welcoming after a long day travelling.
Very friendly staff, central location, nice breakfast
Design. Cleanleaness. Location. Internet access. Breakfast. Free Parking. Room very small. People with clausrofobia should avoid it.
Excellent location. An old bauhaus style cinema reconverted into a hotel boutique.
Nice sun roof for relaxation and discussions. Conveniently placed in the city. Courteous personnel. Bicycles available for free. Mediocre breakfast.
Amazing staff, great location, clean, modern Construction next door, will wake you up. Very small rooms.
most friendly and accomodating so that we had a good time and a good stay.
The people were absolutely lovely, they went out of thier way to help me and made sure I was as comfortable as possible
Some of the bartenders, especially Karin and Michelle, were terrific.
Great attitude. Location, design
Free WiFi Internet & Breakfast Dust in the room :(
Friendly and helpful staff, free car parking, all new and clean, great terrace on the roof! Not much, but the standard rooms are not very large and personally we prefer to have a toilet separated from the sleeping room
great value. right downtown. friendly and helpful staff. nice accommodations, clean. our room was a little small but very comfortable.
Most of the staff wonderful except the gentleman that has a bun in his head for his long hair. Not helppful at all and not very pleasant.. THe rest of the staff,very nice, very pleasant, very helpful. My room, 101 was very noisy from the street traffic. At night, one of the reflectors was right in front of my window, very bright, so my room was not quite dark. Room on the smaller size, but for a single person, it was fine.