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Having to wait two hours for our room to be ready
wonderful large room in a beautiful old building
the quality of the bed linen and towels
Pool seemed nice. Staff pleasant and helpful. Food was dreadful - breakfast and dinner. Rooms had missing lightbulbs. A lot of paint and superficial damage to walls and doors in bedroom. Choice of tv stations poor, reception poor.
Nice Spa area, clean room. extremely large house, weddings with loud drunken people
The space in the family suite. Lack of choice for food after 6, esp for older children. No bar food, only expensive restaurant open
Staff very friendly, Hotel and facilites very good Atmosphere in hotel excellent.
The kudos restaurant was a fantastic change from the usual "a la carte" options Our room was situated as far away as possible from any life form! and the room was a tad small and claustrophobic. Took 10 minutes to reach it from the lift. but when i told staff they did advise next time to ask for a closer room - so credit where credit is due!
service and leisure centre room a bit warm.only 4 irish channels on telly even though it advertised more and internet was not working
The staff were willing to facilitate in any way they could and the food was excellent. Very impressive hotel.
The room was clean and tasteful The noise from guests banging doors at 3am became monotonous, no good for a full night sleep, door springs would help.
Efficient friendly staff even though were busy. Interesting decor , good bar food and breakfast buffet. Damp and slightly dark car park needs painting to reflect some light ad some spaces need remarking. Lifts seem to be very slow to respond.
Comfortable bed The room was too warm, and I couldn't turn down the heat.The shower had terrible water pressure. The car park was not easy to find (poorly signposted).
location very central you need to provide a better lift service for people trying to get from car park to reception 12 mins waiting for lift and eventually had to drag cases up the stairwell not a good first impression . Picture on bedroom wall in room too much but i will accept that only my personal opinion
Location brilliant. Staff very friendly. Definately will stay there again
Location. The toilets in the hotel have to be the worst i have ever come across. The pressure in the flush needs to be increased
Very comfortable bed, good location and friendly staff. Lighting in the bathroom could be improved as poor for applying makeup.
I loved the design, the glass front of the hotel offered lovely views across Sligo. The hotel bar could be extremely if there was a function in the upper bar area, as the music could be heard throughout the bottom bar and in some of the bedrooms.
The location of the hotel. The comfort. The parking. It was perfect for the business i had to do
Location and some staff. Early check-in. I asked for two things at the front desk. Despite promises to deal with the problems, nothing happened.
rooms and facilities bar prices
Lovely hotel very comfortable,spectacular views, very helpful staff,great breakfast buffet. Nice location close to fabulous beach at Rosses point.
The staff were very friendly, room was very comfortable, everyhing very clean. Really enjoyed our stay. Woul definetly go back!
The Spa Facilities are superb and the rooms are bright and spacious. It's just a little too far away from the town centre and unless you drive it entails taking taxis which adds additional cost.
great location, friendly staff, lovely rooms, clean and large
Staff are professional and friendly not as near to Rosses Point as we had hoped
The hotel was clean with a friendly atmosphere. Breakfast was nice though a bit disorganised. There was in particular that I did not like about the hotel.
Hotel staff were excellent and couldn't have been more helpful. The leisure facilities are excellent, and general standards of cleanliness are very good overall. Breakfast was also first class. Overheard other guests complaining (on more than one occasion) that food in the restaurant was very poor, but can't confirm or otherwise as we didn't actually eat in the hotel.
The health centre and restaurant bar. After a lot of travelling it was great to be able to use these facilities.
Good location and friendly staff.
The suite was very good value for money, being very big with all mod cons etc. It is very close to Sligo town centre with many pubs and restaurants nearby. The accommodation was quiet at night which enabled us to sleep okay which we liked. There seemed to be no hot water in the hot taps but when I let one of them run for over five minutes, the water gradually became hot enough to enable me to shave.
I couldn't recommend this hotel highly enough. Great value for money and lovely services.
The Location of the hotel was very central with easy access to the town centre. The apartment was well equipped especially the kitchen having appliances such as dishwasher etc. The spartment was well laid out and very spacious The apartment while was very clean in general and well presented there were a few minor cosmetic things that could have been solved with a small bit of maintenance. These included stain on carpet, marks on wardrobe door, rusting on lamp.
Great location, Very clean apartments, top of the range appliances, all brand new, Spacious, Quiet None
The rooms were beautiful with great bathrooms. The bed and linens were high quality, I slept exceedingly well. The breakfast was also first class, with many options whether sit-down or on the go. I was impressed with the number of vegetarian and vegan offerings on the menu in addition to the traditional Irish breakfast offerings. The hotel has a renovated and contemporary feel, whereas I would have preferred something more quaint, that wasn't clear in the photos. But all other factors more than made up for it!
It was a nice and friendly place. Very clean and warm. Would recommend it to all my friends.
The commitment of staff to make your stay as comfortable and pleasant as possible Kitchen utensils were cheap and basic
its locationis excellent on the river nice for walking but convenient for shopping as well lack of parking
central location with good restaurant. reception staff on arrival was brilliant on second night just the opposite we would have had a totally different impression of the hotel had we been checking in then! The dirty carpet(stained) and rusty bath detracted from an otherwise 1st class experience.
Well located close to centre of town, comfortable and spacious. Car parking is limited.
it was clean friendly well located and affordable the entire stay was very nice
The booking was handled so quickly and efficiently, and check in and out was very well handled.
It was a short overnight stay and I did not have the opportunity to avail of all the services. The room was comfortable although it could have been a little warmer. It would be unfair of me to recommend on such a short visit and for the same reason I would not be over critical. Tea/coffe making facility was in an awkward position...at head height within the wardrobe!!! Potentially dangerous. Apart from that and the heat, the room was perfectly adequate
The hotel has a great swimming pool and tennis courts, which were usually easy free. Our family room was great as it was close to leisure center and overlooked tennis courts. No.
comfortable spacious room and excellent service.
The staff and facilities were excellent. As we had young children and infants the staff were only too willing to help. The food was excellent and the bar staff very friendly and the breakfast buffet excellent.
The staff were extremely polite and helpful, we really couldnt fault them
Nice hotel. We stayed in a triple room which had a good size.
The organization, the cleansing of the room, the restaurant and the use of the wonderful swimming pool included in the fee.
Relaxation. Good Breakfast.Efficient Service.
Very friendly and welcoming staff Room was nice and bed very comfy apart from the smell of mould and limescale everywhere in bathroom.
It was convient to the centre of town. Felt the hotel is out dated, dark and the rooms need to be upgraded, TV on table, bathrooms were outdated and the bath itself was yellow due to not being replaced in years.
well it waslovely and warm and very relaxing and the room was great very comfortably
We found this a very pleasant hotel. We expected a generic N American style Best Western and were happy to find it an old and atmospheric place. We always love a visit to Sligo and enjoyed its proximity to the town so that we could walk around. Breakfast was good and the decor of the hotel was very nice. Would certainly stay again when visiting Sligo. None
Bar food at 6.00pm suited as we were going to a show at 8. Food was excellent. Desk staff helped make theatre reservation which was appreciated. Steps both inside and outside hotel were a problem as my husband is visually impaired. Also walk in shower in bedroom would make life a little easier!
The Southern Hotel Group when it was built was one of the best groups for travellers. However now that it is a McEniff Hotel its standards are much lower. The rooms were ok, but the mattresses and pillows were the cheapest foam products. The worst was the restaurant - dinner at a set price of €38 per person. No a la carte menu. The menu (full of misspellings) was like a menu from the 1970's ie turkey & ham covered in gravy, vegetable soup, semolina pudding (school food). Seven of us sat down at a table, (despite having advised the dining room in advance that we wished to have a table for 7) it had not even a tablecloth. The table was dressed with us all sitting there. Service appalling
Staff friendly Sometimes 2 single beds are put together to make a double with 2 single quilts, not very comfortable
The staff is very helpful and the room was spacious and very clean. There are also lots of car spaces. Many steps up to the main entrance. The bar was a little antiquated and the lunch menu was very limited. No information was given when I arrived on their leisure facilities.
I did like the morning brakfast, but could not understand why no one was able to sit at the window tables, for those of us reading, working ect the light would be better, and it is silly to dress the tables and then gard them from the people, what are they show and tell, as far as the people looking in, when no one is at the table it looks empty, not just pretty, people at the tables look busy, silly policy, We (the hote did l andI) did not know the phone was not working in my room , when it could not be fixed they ds, id move me, but this did go on my first few day
Leaving it. This hotel is very tired and needs a major overhaul. 1st room offered was dingy with hardly any light and dark wallpaper - very depressing. Second room was lighter but bathroom fittings were loos. Bed had nylon sheets. Breakfast was adequate. We left after one night.
Very family orientated, friendly, clean, lovely food-overall a very enjoyable stay
large comfortable room, lovely bathroom got breakfast delivered to room in morning which cost an extra £5 per person per head, however the breakfast fry was cold and overcooked.
How nice a clean the Hotel was and the rooms were a fine size. I was happy with the hotel,I only stayed two nights but would go back again
They room was really big and nice. The stuff was nice to the kids and they did an excellent job in the bistro.
From once we entered the hotel everything was more than good.the staff was like one big family and seamed very happy in there jobs This question is not applyable to the hotel
Room size and condition excellent General ambience of hotel excellent Breakfast on the Wednesday only fair, poor choice of breads, poor selection of fruit, fruit drinks. Cooked part of breakfast was fine. The background music in the breakfast room was terrible,sounded like someone was being strangled, with appropriate protest noise. Would expect a four star hotel to have a spa , pool , gym. Lighting for reading in bed could be improved,
The staff are very friendly and efficient. The rooms are huge. We were attending a wedding so it was hard to get a parking space.
The bedroom was really spacious, as was reception area and bar/restaurant. Rooms were quiet. The staff were all helpful and friendly. Breakfast was plentiful and great!
everything was excellent, food good value, rooms were lovely size, music in bar, staff so nice, even the hotel owner was so nice, enjoyed it so much, will def return again soon, couldn't fault a thing,
As I was there for a dance event, the function room was important and it was very good. Rooms were extremely spacious, food was lovely and services were good. In some areas of the hotel the upholstery was stained and this reflects badly on what is otherwise a very clean hotel.
location and staff beds were lumpy-must not be flipped regurarly. no room service during night
room clean very central to shops staff friendly no room in car park no heating in room
Location in heart of town. Bar was not busy therefore lacked athmosphere
The staff were friendly and polite. The beds in the room were small and tilted i.e. foot of bed was higher than the head of the bed.
Liked its closeness to town centre
Location Parking a little limited & hard to find.
Friendly staff - good central location. I have stayed at this hotel on business several times over the last 2 to 3 years and have never had a problem.
The location in the centre of Sligo. Free parking. Breakfast. The bath drained slowly. There was a stray sock beside my bed. Wireless internet was available but the cost prevented me from using it.
The hotel was nicely decorated and the rooms were large. Lack of parking ease.
A lovely hotel in a quiet village and whilst we did have a slight problem with our shower paul the manager was very helpful in sorting everything out and even reduced our bill,the breakfast was superb.
All very satisfactory at the level the hotel was aiming at. Nice people. Breakfasts excellent Evening Meals / dinner only moderate
The rooms where massive. Loads of TV channels. Great breakfast If parking out the back, you have to walk through the resteraunt with all your bags. Then you have the hike with them up 3 sets of stairs.
The tv was faulty
Very relaxed times of breakfast and check out was not hurried, excelent carvery at lunch time as well as very good bar snacks
The room was very spacious, the staff were very friendly and helpful. The breakfast was excellent I would stay in this hotel again, it was also great value for money.
Our welcome, the huge bedroom,the quality food and wine at reasonable prices. We stayed 2 days and were very impressed. I would have liked some entertainment in the bar, but that is not everyone's taste.
Very friendly staff. Lift to room. Good food. Good room. Lovely town. Maybe another towel rail for double rooms