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location of the hotel and helpfull hotel staff
Good location close to futuroscope park.Free car parking, good breakfast. I think good value for money.
Very easy access from the motorway. International approach, without awkward surprises. A clear indication of vegetarian dishes, without meat, fish and seafood, would be very helpful.
This hotel was adequate for our short stay. Clean and reasonably comfortable, though our room was rather small for 3 people. Had some difficulty with the cards used to activate the lighting in the room. Kind of strange and worked erratically.
being in walking distance of Futuroscope lack of eating facilities outside of meal time,breakfast seemed expensive but we slept through breakfast time so didn't see what was available for the money.
Simple, clean 4 person bedroom, within walking distance of Futuroscope, at a very reasonable price
Functional, close to the resort, swimming pool. Toilet wasnt really clean under the rim - little smelly. No tea and coffee in the room Access to Tea and coffee was in the bar - not quite approrpiate for small children. Vending machine for Tea & Coffee would have been great
Excellent value evening meal. Impressively hands-on manager. Bathrooms more spacious than in Ibis
Very good breakfast. Plenty of parking. Confusing layout, as there are two hotels in the same building. Tried two other breakfast rooms (the one for the more expensive hotel and the one for coach parties) before we found the right one.
that there was a pool I couldn't put the restaurant bill onto the room bill - they seemed to be two separate entities
Unfortunately we did not arrive early enough to take advantage of the pool. The resturant however was brilliant and the selection of food, particularly the starters was varied and well planned. The port hole window between the bedroom and bathroom was slightly unusual as you could the outline and movement of the person using the bathroom.
Staff very friendly and efficient. Set up dinner reservations convieniently Dinner was very good. Baggage was looked after and sent for pick up at train. Overall a very good experience and well organized for us. Porthole into bathroom not a good idea and the glass shower break does not keep water contained well. Shuttle to Futuroscope could have run a little longer.
Convenient for the visit to Futuroscope. Most of the staff only speaks French (and this also happens in Futuroscope!)
Comfort and cleanliness of room. Bathroom was exceptional. Lack of choice on children's menu.
effecient directions to location not easy to follow
The room The service and facilities
choice of resturants was limited, for familys with young children
The fact that we have a room for 4 people (our children are 17 and 23) and there was plenty of space for us all and all the beds were large and comfortable - this made the trip much cheaper that booking 2 separate rooms
Very helpful and friendly staff.
Good location. Room size was generous and comfortably furnished. Super bath tub. Hotel overall was clean and well-maintained, if a bit lacking in life and character. Probably best suited to business travellers. Reception was unattended for 10 mins when we arrived. Bar was closed on a Saturday night - possibly because it was a holiday weekend. Awkward window treatment with a combination of ugly mechanical blinds and no proper curtains. Room overlooked one of the most spectacularly unlovely courtyards in Europe.
Within a few minutes walk of the older part of the city and very handy for the restaurants and the new shops. The bar was not open at night on our stay.
Easy to book. No problems. Everything as agreed.
Comfortable clean room, good secure parking that is cheaper than the municipal garage next door and more secure at 6 euros per night, buffet breakfast not cheap but thats reflected in the quality of the food - excellent. Little bit awkward to get to but the hotel emails good directions on booking but to be fair the town centre was undergoing major refurbishment.
Lovely staff and service, comfortable and very spacious (and quiet) room. Location could hardly be bettered, close to the centre and excellent restaurants and in easy walking distance of the railway and bus stations. This really was exceptional value for the money. The breakfast buffet is very good, with efficient and friendly service. Newspapers provided were a bonus.
Good location breakfast ok Furniture a bit worn, shower quite difficult to adjust and maintain at desired temperature
Very convenient location and friendly staff. Nothing that springs to mind.
Private parking and location
Perfect situation in the center of the city, plenty of restaurants, (to recomend Le Bistrot du Boucher just in front of the hotel) staff very kind, confortable room, the bathroom a little small but no problem at all, very clean, nice breakfast, we could come back. none
Hotel proposing 4-person bedroom, free WiFi, vast parking, close to A10 Highway exit. Squeeky bed, room very small for 4, missing towels & shower gels for 4, room not ready when checking in, breakfast very expensive for item choice proposed.
This hotel is in walking distance of the Futuroscope theme park and therefore was a great location for visiting this park, as you do not have to pay for car parrking at the attraction which was very expensive. When we arrived the room was not as we had booked - I booked a room with a double and two singles. What we got when it was eventually ready ( 45 minutes waiting time and this was three hours after checking in time was supposed to be available!), we got three single and a pull out bed on the floor.
Except of breakfast, all was underlevel: pillows, shower, staff was simply rude. I understand that they are tired, but we are also tired, + wth kids, and we want holidays, and want to enjoy it...
restaurant, was excellent with helpful and pleasant staff
Travelling with dogs so it is good to have a safe area where they can be walked. Reasonable restuarant close at hand. Safe parking outside room for car. Complimentary tea and coffee in room. Beds very uncomfortable. Foam squabs with a tendency to shift about. Baths and bathrooms very slippery with no grab handles. Quite dangerous for older people.
The politness and service of the staff
Close to the main road,Clean,Food ok Rooms are walm (Airconditiong would be good)
Easy to reach, good parking place, good breakfast The family room is a bit small
Good clean facilities, plenty of hot water, comfortable beds and excellent provision for meals and drinks. Good location and easy to find. None
Good location. and kind staffs.
Please write at least 15 words Room dirty and shabby.Looked more like to inside of a caravan.
The reception staff were very helpful The bathroom had hairs in the sink drain, the shower did not drain and flooded the bathroom until I spoke to reception and there was a funny/bad smell all along floor 2 and in our room as though the drains were blocked.
We stayed at this hotel previously 11 years ago. It has been refurbished, the rooms were very comfortable and the breakfast was good -as one expects for a Novotel. The Hotel is situated on the Futuroscope theme park complex, and our intention, apart from an overnight stop, was to attend the illuminations spectacular show, at 2230 and 2330. We were delayed in arriving at the Hotel through traffic congestion. We couldn't find information about attending the theme park, reception couldn't assist, and therefore took our car there - although a shuttle bus was evident. In consequence although we expected to get dinner at the Hotel, by the time we got out of the theme park car park in rain, all public areas in the Hotel were closed. We had a dry sandwich on room service, and a bottle of wine out of the car. This is not what we expect of a 3 star hotel, and happened purely because of lack of information
We had an excellent meal in very pleasant surroundings and I will probably return again with my husband for a weekend break
Beatiful landhouse in perfect environment. Good food and excllent golfcourse nearby the hotel. Having finished the golf game you can immediately jump on the nice terrace Rooms can be upgraded a bit
The staff were helpful and very accomodating, the room and food were excellent the staff made my very brief stay enjoyable. No, i cannot fault the hotel
the grounds of the hotel were beautiful and it looked like a 5 star hotel from the outside
The setting and the food
The location and peaceful surroundings were good for us.
The helpfulness of the staff. Who were always willing to help in any way possible with information, and who were always smiliong.- The position of the hotel,which is fabulous.( We are not golfers, but for those who are, it ould be the ideal location, set as it is in the middle of a golfing complex. The FOOD.which was superb. The only problem was that oiur bedroom was very small, and had no space to sit confortably. However, the hotel was extremely busy and we booked rather late, so that was not surprising. We told the staff this, and they have promised us a better room next time!. We did actually extend our stay by one night, despite this little niggle.
Expensive breakfast - not good value for money.
Staff were extremely friendly, communication was flexible in both french and english. Incredible location and peaceful setting could have had more soap in bathroom and shampoo/conditioner too
Excellent room. Very friendly, helpful service. Cooking facilities in room were good but we didn't use them. Difficult to unlock door in room 101.
Excellent facilities in the room and great staff Not much around. On a busy road on a deserted section a few blocks from the train station
The friendly and competent staff.
Beautiful, Clean and in good location. None
Close to the train station, very clean rooms, friendly staff, good price.
As a person who has used Mercure hotels for a number of years, this is the worst I have stayed in. The food was of very poor quality - we had the speciality of the day and it was almost inedible.
The breakfasts and room were fine. The standard of evening meal was poor and the waiter not particularly helpful
Efficient and pleasant management. Clean, basic hotel. Staff on duty until 23.00hrs which is helpful if travelling from the South of France.
Excellent location just off A10 and close to Futuroscope. Very helpful staff. Good restaurant No problems Enjoyed our stay
The room was very comfortable and it had tea and coffee making facilities, which is very unusual. It was quiet at night and we had a wonderful night's sleep. It looks like a motel from the outside, but once in the room it's much better.
The staff were so helpful and charming the food was excellent. Would stay there again .
Good functional hotel with good restaurant
Understaffed at reception
Clean, quiet and reasonable price, we also used the restaurant for evening meal and breakfast, this was excellent.
Clean and self contained- on-site resturant was good Noisy neighbours at midnight woke infant up
Easy to find from the autoroute. An excellent meal for very reasonable price.
This was the second visit and we appreciated the quiet nature of the hotel, surrounding gardens and swimming pool. There remains a worry that the fabric of the outside features, eg the fish pond area, is deteriorating quickly and no clear evidence of repair.
The building, service and restaurant The bed was a bit hard.
The pool the good sized bedroom, decor in hotel. There was no tea or coffee making facilities in the bedroom.
Food was excellent in a lovely setting. Rooms in annexe are very modernised but very comfortable. Excellent secure parking in private gardens. Pretty village with river.
Pleasant bright restauarant with varied menu and friendly staff. Lovely quiet grounds with tall trees and deep shade. Stagnant lily pond with dilapidated stone surround detracts from otherwise very high quality
Great quiet village location. Next to a park with a good playground for young kids. Pool was too cold for children. One of the childrens fold up beds had slats missing.
I have stayed before and I was delighted to stay again. We were travelling up from Spain with our very large dog and the hotel staff were superb in accommodating our needs. The five course gourmet evening meal was excellent. As it is a small village there is no cafe/bar if you want to walk out for a drink, but not a real problem as the hotel met the needs.
Excellent dinner menu and good value for money.
Lovely setting in a very pretty villiage . Dinner food very good but breakfast very overpriced.
Great location and nice grounds to walk around. Nice village near by for evening walk along river. No air conditioning in rooms we stayed in.
Very reasonable last minute price. Great location, near lots of good restaurants and city centre. Nice room, and lovely breakfast area. Wish I'd known about the parking.
Quiet and peaceful. We were lucky to have a window looking out onto a little open area where they have put pots full of plants and a seat.
The proximity to the town, restaurants and shops was good. Twin room small, stank of smoke . Even though no smoking hotel.Not good value for money
The hotel was central yet quiet.It has a pleasant ambiance.The hotel was within easy walking distance of good restaurants and places of interest .
Good central location for tourism and good restaurants nearby. Very difficult to find due to new traffic management system. Accommodation very basic
We used the hotel as an overnight stop, and it ticked all the boxes as a value for money stopover. Food surprisingly good
Good value for money
Good breakfast. Good parking. It is not totally convenient to have the bedroom block separate from the rest of the hotel.
plenty of places to eat around. Room wasn't ready when we arrived at 5.00pm and they had problems with it. Moved us to another room which wasn't ready either. In the morning they tried to charge full price, not the price booked by booking.com. Had to get laptop out and show confirmation e-mail.
Very quiet clean rooms Dsiappointed hotel was so far out of Poitiers
We were travelling from Spain to UK & this is a stopover that we have made before- the only thing that was good was the linen was clean & bed fairly comfy ! Everything else has deteriorated badly since we stayed in May 2010 . Oh - Dogs allowed is another good point. The restaurant was open until 10pm , but was being cleared by 9.20pm around us while we ate our main course . The food had to be returned (though to be fair the Pasta was good but very small portion like a starter & expensive ! ) , The room was dirty & falling apart - parts of the flooring in the bathroom were missing , the bath panel had been "pushed in" ,the bath was very chipped, shower had pieces missing from it leaving sharp edges , the desk area had veneer stripped, the doors were dirty , the paintwork dirty & badly chipped.- signs of damp in room . If we had not been so tired on arrival after a long drive , we would have sought a different hotel . There is another Campanille nearer Futurescope
the hotel was welcoming and very comfortable.when asked staff were obliging and booked another campanile for us nothing
ease of access from the motorway.choise of food from the buffet ,good choice of wine ok
The way the staff helped, Although French they tried their best to help in English !!! Spotting the turn off from the road...Could do with better signs
Its proximity to auchan The room was a little claustophobic
Excellent location for overnight stay while travelling South/North, close to the highway. Breakfast is oke and they have a nice diner concept. Rooms are quite small, the bathroom is outdated and you only have one small (thin) towel per person.
convenience for an overnight stop, At Ibis you know you get, value for money, the buffet dinner and breakfast was good, rooms slightly smaller than other ibis but OK
The room was comfortable, the food was good, staff were helpful, car parking convenient and the location was perfect for an overnight stop.
Silence and comfort.
Friendly staff, very pleasant stay.
very friendly staff; nice rooms, easy check -in , nice buffet for breakfast; good prices, near the attraction parc futuroscope
The staff were friendly and helpful and the food was excellent.
Futuroscope The food. The pool was much smaller than expected.
Very comfortable, good breakfast, perfect location for overnight stop and easy parking.
Value for money.Voor laat aankomen en vroeg vertrekken een prima hotel. Goede bedden, goed ontbijt, bewaakte parking.
Whatever the location's hotel is (industrial area) , the hotel is very quiet.The rooms and toilets were very clean. The staff was friendly. The breakfast is not so rich as I would have expected, french pastries( croissants, pains au chocolats) instead of bacon, eggs ,ham...
Food was unpretentious, but excellent. It was a bit impersonal.
A reasonable location, however we found the rulesassociated with access and bar opening a restriction. It felt like the owners/mamanger was running it for their convenience and not the Customers. An example of this was when we requested a dring from the bar at 21.00 after having been out for a meal only to be told that the bar closed t 20.00 and that by the way the reception area would be closed and lighs out at 22.30.After my objection we were served albeit begrudgingly with 2 glasses of wine and as predicted at 22.20 the owner manager came to tell us that he was about to switch the lights off! No Kettel/Tea nd coffee making in the hotel rooms.With breakfast not starting til 08.00 this is quite restrictive.
We were only in the hotel for around 5 hrs as we were visiting a venue nearby
It was clean They don't speak English. Not very helpfull. It is in an industrial area far from everything. Wouldn't want to spend there more than one night
Friendly staff It's very basic. For the price paid one might have expected a bit better. The rooms are small and haven't had a refresh fro a long time. no main light either. The main swithc just linked to a very small bedside light. Slightly dubious about client base given positioning of mirrors and channels on TV!
Friendly staff that made an effort (I think it were the owners). Nice breakfast. Conveniently located near the highway (we were passing by).
The friendliness of the staff and the effort that was made to make our stay good.
Some of staff members were very friendly, helpful, and spoke English well. A couple did not. It was close to University of Poitiers, which is where the conference was located. While there was supposed to be air conditioning in the room, it really only worked as a fan. It was set at 16 C and the temperature never got below 25 C. In the lobby and hallway it was cooler