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quiet and good located for our use.
Rooms where newly fitted. Free internet in our package. Room was small. It is a business hotel for business travellers.
The reception and bar staff were particularly helpful and friendly - this created a very nice atmosphere in the hotel. Bar food was very enjoyable. When we wanted a change from hotel food we couldn't find a restaurant within walking distance. While the bathroom was thoroughly cleaned, a little more attention to tidying our beds and room on the second morning would have added to our comfort.
The room was fine and the bathroom seemed new but the shower was pretty small. Location is a bit out of town but handy for access. Restaurant did look very appealing - so we went into town for dinner.
Staff were very helpful
The hotel staff was really friendly. There was free parking. The shower was excellent. The room was clean accept for the toiletseat. The pillows were awfull. The bed wasn't comfortable.
The hotel is not recommended for stays of more than a couple of days. The rooms are small and the wardrobe is tiny
Proximity to town centre
very clean, functional rooms, good use of space comfortable beds
Clean room, food in restaurant good, staff friendly, location for work Laundry service slow (27 hrs), Late breakfast start (7am too late)
The rooms were beautifully refurbished especially the bathrooms. Super modern and luxurious
Nice hotel, good food, nice atmosphere, lots of space The cockeral at 05.00
distance between hotel and customer Smell, staff attention in restaurant
Friendly staff - as always - I have been staying there for years
We've spent 90 days traveling throughout 18 countries in Europe staying most nights in hotels for no more then one or two days at a time and Van der Valk was definately one of the better ones. So no real complaints. We've spent 90 days traveling throughout 18 countries in Europe staying most nights in hotels for no more then one or two days at a time and Van der Valk was definately one of the better ones. So no real complaints.
easy to find ,all embracing,good service unchanging over the years
We had a minor problem with our dinner, the main course was very dry and unpalletable as if left standing, it wasn't that busy! However to their credit when we made our concerns known the staff were courteous and professional, offering to replace our order with another choice or no charge for the offending items.
quiet and good value Breakfast roll not as fresh as last few times otherwise very good
space and convenience
Location + breakfast Hotel staff in the morning was not so kind...
The ambience and the traditional interior design of the hotel. It is also right in the middle of the city.
I chose this hotel because I guessed, quite correctly, that instead of the insipid hotel standards it would have some local flavor. It does. Great environment. The atmosphere at breakfast deserves to be filmed.
Combines the atmosphere of a small and romantic bed & breakfast with the quality and style of a high class hotel. Location is also very central..
I was pleasantly surprised with the large room, the unexpected upgrade, the comfortable bed adn delicsious coffee. Great location. I thought it was great!
Room #4: capacious, luxurious, and a double jacuzzi tub! In addition, centralized location and access to the Internet. We felt we were staying at sophisticated hotel with a special kind of ambiance which met our needs for leisure and service
NIce hotel with lots of character. Enclosed garden with terrace. Very noisy at night, due to passing by drunk students and cars, offloading vans and emptying garbage bins at 7:00 etc etc. Don't sleep at the back in room 42 or 43!
The food was fantastic! There was no lift and we had to ask personel to carry our bags
The location was perfect for the two days we spend exploring Groningen. Any room facing the street should not be booked for a Saturday night. The street noise is non-stop practically until dawn.
quality of staff, qualoity of room
location across from the hospital and close to the center Anonimous room
Very professional and friendly staff.
Great breakfast buffet. Room was very large and comfortable. No fitness center.
The rooms are large, airy and comfortable. The shower is excellent. The staff are very friendly. NH Hoteles know how to run hotels. No, guys - you're doing great!
The large rooms and comfortable beds. The lack of an iron in the room and the high cost of the internet access.
It was nice, cosy, staff and food were good. No remarks.
our free upgrade was a great surprise and as a first time visitor really appreciated!
Very central and clean hotel, with pleasant and helpful staff
Friendly staff, city centre walking distance, free parking during the weekend Had expected double bed in 'double room' contrary to 'twin room', did get twin beds next to each other
Breakfst is too expensive for the quality/variety of the meal offered
I did not like the atmosphere of the hotel. The room was very warm, there was no airconditioning and the windows hardly opened. The curtains were too short, so in the morning the room was much too bright to allow a good bedrest. Overall the building the hotel is situated in looks daunting. I was discomforted during my stay and would not go back to this hotel again.
The view from the 7th floor over the city was nice I had booked a 2 persons room for 1 persons use but got a 1 person room. The rooms are very noise, you can hear everything happening on the hallway and the room next to you.
No big surprise with this Hôtel. A good price/quality ratios for NL, confortable rooms with simplist design. I recommand for business trip. I had to wait 20min for re-planishment breakfast buffet and actually add no time for. It was also a bit cold because of a very large wndow without double glass.
Central location. Lack of safety deposit box in room.Lack of drink making facilities in room.Lack of soap rack in shower.
more atmosfere, music and drink in the bar.
My room on the top floor was quiet and had a nice view. Breakfast was very good. Free wireless internet. Shower drain was blocked.
free tea/coffee service, great buffet breakfast
Good rooms. Windows are not soundproof, so the sound of traffic can be heard at night.
it was convenient to concert venue
nicely recently renovated hotel, nice bar/sitting area. Location is perfectly central
Nice, calm, quite and fiendly atmosphere No information about the hotel in the room
I like the convenient location of the hotel, it suits when visiting our daughter at the University Lack of parking facilties close by. I do not use valet parking services.
It is an excellent hotel at a good location, except for ... It is really ridiculous that WIFI is free in the lobby and that you have to pay for it in your room. Please change this policy NH hotels!!!
Good service, Friendly personnel. Excellent location.
Good sized rooms. Great room service. Ideal location in town.
Willingness of staff to assist guests There were too few coat hangers in the wardrobe.
Friendly and welcoming staff in the reception. Clean and good looking rooms and lobby. Good childbed. Nothing at all - it was all recommendable
central location, nice ambience, breakfast -room too warm, no airco -two of our party independently had to wait too long [minutes] before the night porter opened the door
direct in the city for shopping night life etc excellent bit pricy
Extremely welcoming & helpful staff made the stay feel very relaxed and comfortable. Very well located for both train station and town centre.
Excellent service, very friendly staff, great location for visiting the beautiful city of Groningen
Good breakfast, polite staff, excellent resturant next door (Baton Rouge)
Good breakfast Only 2 English speaking channels (BBC1/BBC2) on the TV.
Free internet access, tea and coffee machine, friendly staff, use of bikes, room very clean and comfrotable, ideal location.
Nice new bathrooms with tubs. Nice buffet breakfast with hot and cold entrees. Good, friendly service. Staff made suggestion to help us save money on parking.
Clean, with helpful staff: a simple but nice breakfast: Internet available, printout from hotel staff very useful re. getting flights confirmed/getting e-tickets printed out/checking in poor water pressure -time to run bath long: Bacon at breakfast curled in bits, with scrambled eggs only, that were cool if late down....Rest fine!
central position, bar, decor, coffee machines would like to be able to buy just small croissant or something for breakfast,rather then mortgage the house to pay for breakfast excess i dont really want
Staffs were very kind. No refrigerator in the room
Location was fantastic, staff were very friendly, very comfortable room.
Good location and relaxed atmosphere They did not know about my booking!
position in town
The position, just in the center of the city The room was a bit cold
Very central, comfortable, older hotel with great modern bathrooms, and very helpful staff. Not a modern wi-fi type place, but I'd stay there again.
Location, the classic style of the hotel, the breakfast, the comfort of the room, and the friendly staff.
Wonderful place to stay right in the center of Groningen. Most of the rooms overlook the Martinikerk in the Grotemarkt. The staff and location make it a great place to stay. Wifi did not work from the room...but did work in the lobby
Nice room, good bed and clean bathroom very poor internetconnection
Nice location in Groningen Centre, friendly personel. Poor water pressure in shower and bad WIFI connection.
Breakfast, location Hotel was so noisy (disco close to my room) that I had to change of room at midnight !! New room was a little bit better
Comfortable, charming rooms right in the city center First room (215) was very loud, though luxurious (great bath). Asked and they happily moved us to a much quieter room (108), though this one was less luxurious. Could not quite hit the goldilocks, though very friendly staff and we appreciated their moving us so willingly.
The friendliness of the staff The menu in the dinning room for Dinner, is very limited and old fashioned. No choice for vegetarians. This is a big drawback as there are no other restaurants within walking distance.
In very pleasant location , backs onto lakeside , Plenty of car parking . Large rooms , nice bar / terrace .
Good position close to lake but easy 6km cycle into Groningen.Comfortable beds.Nice pool & free tennis courts. Kitchen closed at 9pm on Saturday night in high season even though the room information said room service was available til 10. We had to get in the car & go into city to eat, instead of a nice relaxing meal on terrace as planned.We would have eaten earlier if we'd known!
possibility of going to the spa
nice relaxing area around, and nice close to City Groningen
Lovely quiet location, comfortable, clean and quiet room Wireless internet could have been better but nothing major
Good reception. Efficient, personal. Very quiet location. The place to have a rest. Spacious, comfortable rooms. Everything works. Brasserie menu and execution is acceptable but not of the same standard as the rest.
Very good and personal service. Quick and easy check-in/-out. Very good with several available bagage cart.
Good facilities - pool, sauna etc. Quiet and relaxing
Everything - particularly the free bikes The bar didn't seem to be open, but it was Easter weekend, so I'll let you off!!
It has a nice location, the employers were nice and friendly and the hotel looked really nice. No noise issues (but perhaps we were lucky). The room was small (but really doable for a single night). The room itself didn't look quite as nice as the rest of the hotel.
It was reasonably priced, clean and friendly
The central location, its near to alot of coffee shops, restaurants and pubs. The hotel bar is not open untill four o clock.
- The location, good value for money - The double room was quite small. Couldn't even fully open the bathroom door because the bed was so close.
Free bicycle No free internet
Location Bathroom was made of plastic!
good location for town noisy front street (room overlooked this) - lots of blue bottles flying around hotel too
That it was perfect for getting my business done. Very efficient, operational and the staff promptly responded to any requests. The elevator which is way too slow and the fact that the bar downstairs was not open on Sunday evening. Also the complete lack of internet access in the rooms; although there is a computer downstairs (a very slow one).
comfortable counter in the bathroom is a bit small
Good excess from main roads Soft-drink machine placed against my room. Noisy men and women in the room(s)
Staff very friendly & helpful Bathroom showers make no sense ..... 1/3 of a shower door with the shower located in the rear of the tub. Do you folks really like wet floors? Seems this is typical of Europe, but these deep tubs and crazy showers are accidents waiting to happen. Hope you have good insurance.
Easy to find and centrally located. The meal in the restaurant was disappointing.
Clean and pleasant room, good restaurent, convenient and spacious car park.
Great staff and good service
My stay was very enjoyable, the room was clean as well as the bathroom. In the bathroom we found the placement of the toilet roll very inadequate. The room was also a bit too warm.
Large rooms. A excellent selection for breakfast.
Clean, nice staff, good value although a little far from gronigen which I ask for.
Nothing special, but good value for money.
Fit for purpose, budget business style, three star hotel. No frills, plentiful parking. Expensive mini-bar & I didn't take up the 15 Euro breakfast.
staff, location stairs, no ramps, somewhere hidden an elevator
Reception staff were particularly helpful and friendly. Brreakfast was nice but too expensive!
very helpful hotel stuffs bed size--Two double beds means not one twin and one double. and restaurant-- waitress takes her time serving dinner. It took over two hours to finish. Changed the desert without notice. I was looking forward to see the desert on the menu since I never had it before.--, bit pricey.
The beds were very comfortable. The hotel offered free bikes for guests to use. I was charged an additional fee without my knowledge.
Hotel was very clean , room was lovely, great location, good facilities
The hotel is located conveniently close to the town of Groningen and still offers the advantage of staying in the countryside. The design is quite basic, but comfortable. The carpets in the corridors are indeed due to a change! Breakfast is quite nice in a spacy breakfast room. Friendly staff at the reception. Despite our request we were booked into a room which was facing the highways and the noise level is indeed quite high. Even with the window closed there is still a lot of noise in the night, so it seems impossible to sleep with an open window.
precio-comfort 10 location 10 very very good staff nothing have been there many times all everytime 10
very friendly staff
Situation;building;kindness of staff
Contemporary hotel on the verge of the old city centre - excellent location to get in and out of the city. Very welcoming staff and nice rooms. The bathrooms on the top floor seem older and less nice then the room itself and compared to the other floors (I stayed here earlier). Quite a lot of street noise - but that goes for every other hotel in the Groningen city center.
Very nice room and good service, good bad and good breakfast Tv power button was broken and the tv was in a bad location, automatic lights in the bathroom and shower stay on for to long, the toilet is not isolated from the bedroom and nor is the shower, so room can get damp
The staff was very friendly and extremely helpful. Our room was quiet, stylish, spacious and had very comfortable beds. There's a pleasant cafe for breakfast and light lunches, or to relax and read the paper over an excellent cup of coffee or a drink. The steps we had to negotiate after getting out of the lift. However, on arrival and departure the staff carried the suitcases, so it wasn't a real problem. The lighting in our room was too low.
The atmosphere was very nice and relaxed. The staff were extremely accomodating, friendly, and helpful in any way they could be. The decor was also very beautiful and modern.
Very friendly and helpful staff, large spacious room and lovely bathroom/shower outside noise comes easily into room from front of hotel
Friendly staff, beautiful old building, nicely designed room, good location with easy walk into the center of the historic part of Groningen
pleasant helpful staff, clean nice rooms, basic stylish decor, comfortable beds, nice eating area, ear plugs a good touch, good location if noisy at night a little expensive for what was offered, parking, breakfast adds up tried to charge me more for extra bed than price on internet lack of sound proofing between rooms but ear plugs helped noisy area
I liked the old nicely restored room I didn´t have a hairdryer and I would have liked to make my own cup of coffee
lovely big room, great location, helpful staff breakfast a bit expensive for limitted choice
Simple clean room. Excellent resteraunt.
Rooms are clean and nice. There is free WiFi and breakfast is outstanding! It is not for people that want to be in Groningen city center, as it is in the countryside. However, it is just 15 minutes by bus to Groningen.
The quitness and calmness, beatifull surroundings.
We stayed there many times over the years. ( For all above-mentioned reasons.) It is even better now that the hotel is totally smoke-free. And we like the 'new look' following their recent renovations (2008)). It is our favorite hotel in North Holland. We had an excellent service in the dining room the first evening. However, the second evening - they were short of staff - and it took much too long to eat a simple 4-course meal (19h00 to 22h30..)
The setting of the hotel was beautiful, the rooms lovely, the food great and the staff friendly & helpful. The pool and pool-side areas are lovely! We had believed the spa services would be more extensive and more professional than they were. In our view they were over-priced for the services received and we felt a little cheated by them. For example, the expensive 30 minute massage was actually 15-20 minutes with time left over to "lay and rest".
It was all very good.
Very nice location and excellent bed Charging 17 euro for 24 hours in a hotel like this is over the top. I expect service. The also send one a survey. 10 minutes is far too long and it contains questions pushing you into a specific statement. deleted it.