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The grounds were gorgeous. The restaurant was wonderful. Our room was very dark. I had trouble putting on my makeup and doing my hair. Frustrating. Their is no mirror in the room. Speaking as women, it could have a mirror or vanity to get ready for the day/evening.
Grounds and Gardens and co operation of staff. Excellent location. No comfortable chair in room. Laundry facilities are a disgrace.
An outstanding property and great service in an absolutely beautiful part of Italy. Couldn't fault it!
Excellent services/very friendly staffs. Home-like environment. Beautiful scene in the villa of this hotel.
We had a very wonderful experience while we stayed at Borgo Il Melone. The room and bath were clean and comfortable and very nicely furnished.The staff was very pleasant and very helpful to us and the breakfast presentation was nicely presented and delicious as well.
Very good location, friendly helpful staff, very clean, good local food Hard bed, no bottled water, no wash cloth or kleenex. one chair, (desk) and a small couch for one. one mirror
The location and garden surrounds made it a beautiful place to stay and relax and access nearby towns. In addition the friendliness and professionalism of the staff made it one of the best places we have ever stayed. there is nothing that we didn't like
Staff / service
I enjoyed the country-like setting of this hotel, with its generous acreage and fruit trees. The room was large and clean, the staff very attentive and helpful, and we enjoyed the delicious continental breakfast, too. no
Property and grounds were very nice. The staff was also excellent and courteous. Nothing
Very relaxing atmosphere - peaceful and a sense of being "away from it all" . Very convenient to centre of Cortona which was the purpose of the trip. Probably the lack of a lively bar and area to have a drink outside of one's room
The distance to the city of Cortona make it necessary to travel by car.
peaceful and great staff
Room was quite big, very clean and comfortable. The staff is great! The place is very nice and relaxing!
Hotel is during the night very difficult to find. Once on the correct road there is no clear entrance of the Hotel to be seen
very poor breakfast choise
The location in beautiful and it is only 4 km from Cortona . The staff is very friendly. Dinner is bad, lousy cooking and very expensive (30euro voor evening dinner without drinks and very poorly quality of the food) Afther 3 evening meals I always had dinner in town. See above about dinnner and it was also very difficult to have a drink or a snack during the day. There is no place to sit when weather is bad, unless in your room.
Very nice accomodations. Semi minimalist but it was very adequate. Staff was very friendly and helpful and grounds were great. Very roomy apartment like room,
Staff, quality of breakfast, appearance of room Directions from A1
The staff were very pleasant and helpful.
The hotel staff were wonderful and really enhanced the trip with their valuable suggestions on areas to visit and the dinner reservations ensured we sampled the best of the local food. As I requested 2 rooms for 2 people the website automatically allocated 2 single rooms. One of the rooms was tiny with a small single bed. My friend upgraded when a double room became available which was beautiful and for a small additional cost was vastly superior to the previous room. I would recommend that people do not book the single room.
Classy, hospitable, comfortable, home-like. A serious complaint. No one was able to access their e-mails, though they could make internet contact otherwise.
Great staff, very helpful, nice touches (complimentary aperitivo, free glass of sweet wine & cookies upon return in hotel, etc.), turndown service, wide breakfast selection Staff knowledge could be better (did not know the bus times, did not know the stop was right behind the hotel, fortunately found it out myself) however I got a free bus ticket from the reception desk which was beyond expectations :-)
This place is amazing. Loved the free Proseco and canapes in the evening. The customer service is excellent. I will defo stay here again. Breakfast is also excellent. Lots of choice that is constantly topped up. There is also no pressure put on you to leave at the time when breakfast officially finishes like large chain hotels. Still everything is topped up. Loved the place!! If you find faults with this hotel then you need to sit down and seriously think about how silly you are....
Closeness to the port and to the action Showers are quite moldy, towels are more like dish cloths
Big clean rooms, excellent customer service
staff were really lovely, helpful and made our stya extremely enjoyable. we are planning our wedding and will definately use and recommend this hotel in the future - no - shame it isn't bigger for us to host our weddding there !!
The best staff I have ever seen. The street noise.
Very pleasant staff, excellent location near the city center in Cortona
Proximity to town center
The location ,right where everything cortona has to offer you is at the door steps of the hotel ,plus the hotel was easy to find by car!!!!! The hotel was alot of fun to walk thru ,like a small castle with small passage ways to find your room,just like the town of cotona it self.very modern/spa like bathrooms.the breaksfast had the best variety out of 12 hotels that I tour italy.i wish I planed longer here then siena.the hotel and town is on our list of best trips and one that we come back to..thanks for thegreat memories......
EXCELLENT in every way
Location, hotel staff, room
Everything isspecial. The staff , they are perfect. They make you feel at home.
the location, comfort and beauty
It was a nice setting. No shower in room only a shower hose.
Location and the ambience. Contrary to some previous comments this hotel has rooms with a nice view which some economy rooms may not have. You get what pay for. The hotel staff was very courteous and went out of their way to correct a small glitch during my stay. Excellent restaurant nearby. None
The hotel is beautiful! It has the same feel as the old town it resides in. The location could not be better, on a lovely old small street just of the main piazza. The staff is very attending and helpful. They also swiftly took care of the parking of the car. Choose this hotel.
really friendly staff, a room with real character and a tasty breakfast. Excellent! The wi-fi signal wouldn't reach our 2nd floor room, and strangely had no upload for some reason.
The surrounding countryside is beautiful and the hotel itself is very quiet and pleasant looking. They could provide more and better quality food at breakfast (although the cheese was excellent)
location, helpfulness of staff, facilities
Excellent stay. Very good breakfast under the shade of the Tuscan pines. Clean and cozy historical room. Very big swimming-pool, with an amzing view of Cortona.
Beautiful location. Very freindly & helpful staff
very charming hotel and staff, great location but hard to find hard to find
The external view and the garden. Rooms, sevices (internet, TV, no dining beside breakfast,
I liked the uniqueness of the hotel, the quiet and relaxed atmosphere, the beautiful location.
This is a delightful faclity and the staff absoutely wonderful. The breakfasts are fabulous with all fresh breads and fruits and meats on a beatiful patio. NA
beautiful surroundings,very peaceful.Helpful and friendly staff Room furnishings and particularly bathroom very disappointing Room was almost gloomy
The appartment was charming. I thought it would have been nice to have a few sachets of coffee tea sugar and milk, perhaps some biscuits - basics for making use of the kitchen, and a kettle. That aside, the concierge who met us was very helpful, really pleasant and welcoming.
all of it,very practical and near to all amenities-
very welcoming and friendly...very well located if you want to be in the middle of the action...main pedestrian street with cafes, galleries, bars, stores, etc public parking is not really close by...it is not impossible to get there either, and the modern public escalators make the access a little less difficult, but not comfortable. Being in the middle of such a busy street, you may have issues with noise late in the night and early in the morning...regarding price, since the room was like a little real apartment, it is well located and the city is pretty much happening, this makes it a good deal, but for the same price I stayed in a winery villa in the country side...but this is a different case, of course...
Location was good, proprieter was friendly and accomodating. The facility was more of a hotel than a bed and breakfast.
Interestingly decorated and well located inside the walled city of Cortona Be prepared for lots of stairs. Information about parking prior to arrival would have been helpful.
the innkeeper was very obliging to meet our special needs and the location is great we did not understand that you needed to climb stairs to reach anything and as we were on bikes, this was a bit difficult for securing them. the innkeeper was very nice in giving us a room to store them but it is important to know that there at still lots of stairs once you are inside. also one of the rooms had a strong mildew smell and lacked good lighting. prefer breakfast in hotel
Well decorated and furnished room, comfortable bed, centrally located Toilet / shower far too small for ease of use. (Left my umbrella there !!)
The location for an overnight stay in Cortona seems hard to beat. The place is 50 steps from the plaza square, and on the main corridor for town activity. Ask for a room on the back side of the hotel if you enjoy early morning quiet, as the street noise from schoolkids walking to school & shopowners opening up starts @630 am, & you can hear it from the street side of the hotel.
beautiful location,authentic interior,clean rooms,comfortable beads(it's important),friendly staff,pleasant details in every corner.This place is a Five Star Hotel for a price of B&B! none
Cortona is beautiful quiet little village with lots of local people, real village experience--Max is the greatest host very limited supply of hot water, hurry up, soap up and then turn water back on to rinse
Il Falconiere is a beautiful setting with amazing accommodations, dining and service. They cater to their visitors.
Good location. Some staff unhelpful. Room facilities in need of upgrade,eg,no fire alarm noted in room, no ventilation in bathroom, old worn cupboard.
The hotel is beautiful--the Turkish bath was a nice surprise and our room was very clean. The staff was super sweet and accomodating and the food was excellent (although you do pay well for it). It was pretty sad to see the falcon chained up near reception. I understand the idea of having him there to pay homage to the land's past, but it was a little heartbreaking to be checking out and see him try to fly but couldn't.
The food was absolutely outstanding. The hotel also has a gorgeous indoor pool.
we found the hotel, the staff and particularly, david, the owner excellent.all concerned did everything possible to make our stay as perfect as they could.The setting the facilities, the cleanliness and the food were first class. we would certainly recommend this hotel to anyone, we intend to go back later in the year with some friends. Direction could do with being a bit more exact. the hotel is in the village of Pergo.
We thouroughly enjoyed our stay. The staff, particullary the owners, made us feel like part of their family. The setting is very calming, very restful. Unfortunately, it rained alot, so we could not really enjoy the entire grounds. We would definitely return!
It was worth searching this hotel, because it is one of the most excellent hotels, in which we were during the last 25 years. The owner- patron David Papi makes a 7-stars feeling in the old villa, the kitchen is on the top.
everything, and very friendly no problem for late arrival. good italien food
Wonderful people, very tasty food and calm location in the countryside room rates ridiculously high for the services provided
This place is fantastic. The buildings and grounds are wonderful, the views are perfect, the staff are friendly and helpful. The only thing that could have been improved was the have the abilty to get a cup of coffee during the day. We were in a room which had a minibar so we were ok for cold drinks but some of the great coffee they served for breakfast would have been good later on during the day.
Close to Cortona without the hassle of parking or lugging your bags up steep streets. Staff were excellent particularly Laura Nothing comes to mind
The hotel staff was very friendly. Our room was very large and comfortable for only 2 people. We loved the view of Cortona in the distance. The grounds were not as groomed as we had expected but possibly it was due to the fact that it was still early in the spring.
Nice place and kind staff More cakes at breakfast
no internet!!! unpolitly stuff (women) when we check out on 16th of Aug,uncomfortable dresser.
The room was fantastic, beautiful, comfortable, and clean. Silvia and Laura were precious, wonderful hostesses, excellent travel guides, with great personalities. We did not stay long enough.
The hotel located in very quite place near by Cortona.The swimming pool was nicely positioned where you can enjoy the view of Toscana and relax. The location of the hotel was very difficult to find. Our navigation system did not help us to find the hotel and led us to different location, also the place was relatively close.
the location-the swimming pool- the room was too humid, no value for money!
This has to be the most beautiful place to stay in the area, as the setting amongst olive orchards , grape vines and fruit trees is amazing with views across the Tuscan landscape , the distant bells from churches on the hillside.There is not enough space here to describe how perfect the hotel and staff are. Bellissimo. Nothing
Staff were very helpful. Beautiful location.
The apartment offered wonderful views over the Tuscan valley below the hilltop town of Cortona. The set up was nice and the apartment had lots of space including 2 bedrooms, a living room, a small kitchen. The apartment had a kitchen and washing machine which was a big plus. The owner lives in the building and was very helpful when we asked for assistance. This apartment had no internet capabilities. We had to find internet cafes in town to have internet access...hours were irregular. The other amenities that we wished the apartment had were a TV with English channels or a DVD player. We would also have liked a microwave in the kitchen.
Everything! The 'Dream' apartment on the first floor is both stylish and comfortable, and there was a very warm welcome. The view is gorgeous. Also walkable to all facilities in Cortona. We liked everything.
convienient for cortona town
absolutely a gem...we actually wept when we saw the view from the Dream apartment...convenient, charming, spacious. having to leave
The room was gorgeous, and the views were spectacular. I would recommend this room! The location within Cortona was perfect, and everything is within walking distance. My wife and I had a tremendous time!!!
This was a great little appartamenti in a fabulous location. We had to pay cash because their credit card machine was broken.
The location and view were amazing! The apartment was located on the perimeter of the town wall so there was a vast view of the Tuscan landscape below. It was within walking distance to everything in town and it was nice to walk uphill on the way there, but downhill on the way home. Our apartment didn't have a balcony, but it faced the street so we could pull up our chairs to the open windows and enjoy the view over a glass of wine in the evening or a croissant and coffee in the morning. It was great having laundry facilities and cooking facilities in the apartment. It was well equipped with dishes and appliances. Our apartment was quite cluttered with ornaments and knick-knack tables - reminded me of my Grandma's place. There needs to be less knick-knacks and more clean surfaces on which to put one's belongings. The bed, bedroom and bathroom were quite small and cramped - the bed was not quite big enough for two people. The apartment was very dark and musty smelling, but those two problems could be eliminated when we opened the windows. I was surprised there was a cleaning fee at the end of our stay.
I loved throwing open the shutters to see the sunshine and the fog over the valley below.
The ability to cook. Had to pay for air conditioning if you wanted it and the washing machine would not spin the washing.
The location was good, the bathroom was spacious and the presence of a washing machine was a plus. The apartment was dark. The first apartment we saw lacked adequate lighting, had little ventilation and smelled musty. The second apartment we were shown was better, though smaller. We were told there might be a cleaning charge but were not told the amount until checkout, and it seemed excessive (52 euros for two apartments for three days). I did not feel the hotel website accurately described the apartments (example: the "private garden" advertised was actually a courtyard shared by four units). I would recommend this apartment only if descriptive materials were more accurate/complete.
I cannot say enough about how wonderful the people are at Dolce Maria. We called when we got into the train station at Camucia and they drove down and picked us up. The b and b is in the perfect location and was so cozy and we had everything we needed. We had dinner next door at the family restaurant and it was some of the best food we had! They explained the food and told us all about it and then made sure we loved it ~ and we did! When we go back, we want to have a cooking lesson. Will definitely return to Dolce Maria.
Its location, history and facilities. The inter-connecting rooms, ideal for families, had doors in the bedroom. Children were placed in the adjoining room, which proved disturbing on occasions. 2. Bathroom gels inadequate. 3. Food over priced.
clean swimming pool name of the hotel at booking com "Antico Casale Centro Benessere" and signage at the property " Antico Casale di Monte Gualandro" (from only one direction) is different, adress Via Montecchio is obviously fictitious and unknown: it took one hour and 7 asked residents to find the location; no air conditioning is very poor for a 4-star-hotel; breakfast was also very poor