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Excellent hotel, staff friendly and helpful, overall very good value.
The most comfortable hotel that I have ever stayed in A lot of building work in the local area
Helpful staff, well-kept room, serene location close to train station and very close to the city center, with a park right across the street.
room + staff + location
The quietness, the space in the room.
It's in the middle of an ongoing building site - the heating does not work - the staff claimed not to know about my early check in requirement - the staff claimed the only room available was a suite at extra cost rather than the one I had booked - parking was non-existent and staff unconcerned
location, room (superior) v. comfortable; quiet despit warnings of construction nextdoor no Internet upon arrival, took more than 1h to solve the problem - then only through cable
very comfortable rooms good room service outside hotel alittle scuffy meals expensive
Location couldn't be better for a business layover The breakfast buffet is an added €18, and nothing included in it is nearly worth that price
everything was very nice No
Excellent location in Centre of the Hague, very close to train station. Hague is only 30 minutes from Schipol Airport. Beds are very comfortable. Showers / Bathroom is clean and functional. Staff and services are a bit hit and miss. Internet and TV was not working. Breakfast is overpriced. My morning alarm call (from receptionist)mysteriously disappeared!
The beds must be some of the best I have slept on. I travel constantly and live in hotels. This is better than my own house! Room is well sized and the decor is amazing. I had to point out to them that their pay channel TV was not functioning. They kept on telling us that the engineers are busy fixing it and will only take another 30 minutes. Needless to say.....3 days later we were still waiting for the engineers to fix it. The fact that they are currently building around the hotel makes it very noisy untill about 16:00 on a Friday.
The rooms were refurbished and very very clean. My child was given a seperate bedroom included in the price. Very central to shops/bars etc.
I liked the hotel's Central location and good value for money. It was also very quiet which I appreciiated
Design and decoration of the rooms Location, although it is close to the city center, it is in a bad area, where one can feel quite uncomfortable. Breakfast not included.
This time I got the totally new renovated room. And it was superb!! Great bathroom and bed. Very fancy and absolute value for money!
Location was great, access to public tranportation to nearly everywhere. Room was not as cramped as other hotels in the Netherlands. Friendly and helpfull staff. A baby crib was provided in our room. quiet room. fulfilled most of my expectations. Standard practice of not changing sheets each morning by the cleaning person. Probably the same in other hotels in the Netherlands. Nevertheless was changed without hassle when asked. Breakfast too expensive for 18 Euros per person. However many alternatives nearby.
Modern room with good equipment. Internet is too expensive (6€/hour), but free public WiFi from the neighbouring library works. Noise from the corridor can be heard through the room door. Expensive breakfast (20€)
Your staff were excellent - helpful, courteous and pleasant. I stayed at the hotel partly because of the rate and location, however your staff would make me choose this hotel again.
the rooms, the location
This is a solid, easy-to-use hotel in the center of The Hague. Centrally located, and within walking distance to almost everything. The staff is friendly, helpful, unobtrusive. The rooms are clean, modern.
Clean, staff friendly and helpful, The last night there the room was not serviced, bed not done up and clean towels wre not provided. I thought the breakfast was extremely expensive for the quality
Excellent hotel in terms of location and the friendliness of the staff. The rooms are short on towels and there are no staff at night.