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The room. The dealings with the staff.
The hotel's location is ideal- very close to the central points of the city and the staff are very helpful and courteous. The breakfast was extensive and delicious. The room service menu may need to be broadened, and given the great gym, a swimming pool would be a nice addition.
Central location. Comfortable bed. Room was rather dark and had no additional lighting options. Wardrobe rails far too high for comfortable access of hanging clothes.
The welcome from all the staff and the couresy and kindness shown to us at all times. We did not enjoy the canned music in the lift. A shower cap could be provided.
Veri friendly staff, very luxurious rooms. Noisy - room windows not noiseproof.
Breakfast and ambiance The size of the swimmingpool was a bit disappointing
Surprisingly friendly place with generous rooms that were well presented. Staff were very helpful with our baby. Useful small gym, pool and sauna area. The beds were a bit too soft for my taste, and some of the detailing lacked quality in the finish.
The duvet and pillows were amazing! Loved the whole luxury feel of the hotel when I entered as well. The receptionist told us the wrong time for breakfast, so we missed it. The check out time was far to early - the room was booked for a day (24 hours) should be able to check out 24 hours later.
Very nice, high quality hotel with friendly staff
good location no free internet connection and poor TV. extras for a young child
The location of this beautiful hotel is central and convenient for a city trip. The staff is very friendly and helpful, the rooms spacious and comfortable We had diner in the restaurant and that was not that good.
I did not like anything particular. Bed sheets not clean. At breakfast quality of food was very low.
The location in the middle of the main pedestrian and shopping area. Soundproof room and comfortable bed. Extra charge for wifi. The twin room was not available only the double bed.
Location No hair drier
Good location. Close to everything. Too noisy. Need to have fans or air conditioning in the room so that windows do not need to be kept open.
Location and price Internet fee
Very neat hotel and courteous staff Nothing
Modern clean room
Staff very helpfull and make your stay very confortable and easy Nothing
Clean rooms, excellent service and good price, decent size rooms and good location
The room (302) smelled to sweat; staff of the hotel used some air freshener but this didn’t help much. It was as if the windows were not open for long time and the curtains got this smell. The bottom of the curtains was dirty.
Friendly staff, nice room, perfect breakfast. Very small bathroom, no bath, lookeed old.
the situation and the building the English-style douche
The location was excellent - very central for all the sights. The checkout receptionist was unfriendly and aloof, to say the least. I left the hotel with rather unpleasant feelings.
Quiet and clean rooms, good breakfast. I asked to book parking slot in advance, but when we arrived the private parking was full. We had to use public parking nearby.
The decor and the location No
Very efficient and friendly service and staff. The hotel has a comfortable, relaxed atmosphere and is in a very convenient and quiet location for the town centre.
- the position of the hotel is excellent - the view from the room window was fabulous - Japaneese dining room is very fashionable
Kind and efficient staff The room was a little bit small
it was a very quiet room airco and heating doesn't work to well
Close to the center of the city
Good staff, everything clean and sparkling
The location was fantastic ... really central. The staff were very friendly and helpful and the room was great and reasonably priced. Will definitely come back! Nothing ... I loved it all!!!
The location of the hotel and the pleasant and helpful nature of the hotel staff were the best aspects of the Hotel. I cannot think of anything that I did not like.
The hotel was in a great central location with very clean and modern rooms. The staff were very friendly and helpful too.
the staff were so friendly and helpful, very accomidating. lovely modern feel to the hotel, loved the bathrooms
Central location friendly staff
Very good staff, exelent location also good parking in hotel. No elevator from garage.
location is perfect, staff is good and friendly i am used to a higher class of hotels
big room high garage fee, bad parking possibility
Fine location, the best in the Hague in my view. Ease of access on tram line 1 and 17.
Ideally situated in a central but quiet and pleasant area. Rooms well maintained daily,very nice buffet style breakfast.
Location The rooms are basic very tired and scruffy - desparately needs rennovation. However, the city centre location makes up for it
Nice classic hotel in right the middle of town with friendly and helpful staff.
I liked that the hotel is situated so close to the shopping area and sightseeings.
Great central location and wonderful sitting outside on the terrace. Due to no airconditioning, we had to leave the window open, as it was great weather, but of course warm. Hence, it was very noisy all night long ... not due to traffic, but due to yelling/boisterous people seeming to be coming and going to a night club, or similar.
the new room quality and decoration was excellent (room 206) breakfast was a little disappointing at 9am - scrambled eggs were finished, coffee was warm not hot
two single beds instead of one double
Location is excellent - exactly in The Hague city center. Elevator was broken twice for few hours each time
We really enjoyed our 3 nights at this hotel and were very glad that we'd stayed in Den Haag instead of Amsterdam which was only 50 mins away by train. Set in a lovely quiet area close to public transport (which was frequent and efficient), near lovely shops, great restaurants and even an antique market on Thursdays so it was perfect.The hotel itself was very welcoming and the rooms well appointed and spotlessly clean. The breakfasts were excellent (try the poached eggs!) and the outside bar area very nice too. The hotel is only 40 mins from Amsterdam airport which is also very convenient for travellers. The charming little city of Delft is only 30 mins away by tram and has a fantastic antique market on Saturdays. No it was all good.
the neighborhood was excellent, although in the center but very quiet and beautiful. not modern at all.
Staff was exceptionally good. expensive parking and expensive breakfast.
Staff, Comfort, convenience Lack of business facilities
Very pleasant and helpful staff Extrenal noise (my room was near the staff carpark and exit from the kitchen)
Good value for money, but not excellent I have expected more due to photos
Very friendly staff, pleasant atmosphere and good room
The room is excellent. However the stairs is awful ! The room is excellent. It is not so near to walk from the city center.
Shopping and restraunts were very accessable. Quiet. View from room was not much chop.
The hotel is well maintained. Clean and pleasant.
Very nice hotel. The decor is designed in an old Dutch style mixed with modern amenities, high ceilings, bright windows and very comfortable bed. The breakfast is 23.50 per person, which is a bit steep.
Superb hotel and facilities in a superb location
Large, well-equipped and comfortable room. Very friendly and efficient front-desk staff
Excellent and helpful staff, tasteful design, small yet comfortable, location in the historic section of the inner city (including narrow streets) with pedestrian and public transport access to major points of interest.
Very polite, friendly, and helpful staff and management team. The noise from the nearby small cafe till 2:00 AM, if you were to leave the window open to cool off the room or get some fresh air
Now all rooms are non-smoking; great. Comfort of room. In summer aircon is often necessary to sleep well at night in the Hague. Would be good if all rooms had it.
The hotel is a fantastic boutique hotel in the centre of Den Haag within easy walking distance of all the main shopping districts and nightlife. The rooms are beautifully finished and decorated and the staff are polite, attentive and willing to assist in anyway possible. Would recommend this hotel to anyone loooking for a break and wanting to stay somewhere unique.
Excellent staff. Marja,was expert and professional in all aspects. Rooms were well kept and all lights worked. Bed was very comfortable. Towels thick and fluffy. Quiet. Cannot name one thing.
The front desk staff were very friendly, and the room was spatious and beautifully decorated. The hotel location was very convenient; it was only a few hundred meters from my meeting. The breakfast buffet was an unpleasant surprise and not up the standard of the hotel. It would be fair to expect a choice of hot dishes. Teabags for the tea were kept in a container on the table that had been used for garbage by the previous guest and the waitress expected me to take a teabag from the same container - which I refused. The serving spoon of the yoghurt was flat, so after 4 scoops the bowl was still nearly empty.
This is a very friendly intimate little hotel in an excellent location in the center of the city. Exeptionally friendly and helpful staff, well-appointed -- if somewhat small -- rooms, excellent breakfast included. The hotel has recently undergone a complete make-over and is very tastefully deocrated. No lounge or public room, so after a full day, you must make do with the small chairs in your room if you want to sit and relax. This is, however, a minor complaint. This is a first-rate facility.
The staff was helpful and attentive to our needs. n/a
Style, polite service, delivered my expectations nothing
Very nice staff, comfortable and clean rooms and a near safe parking place. There is no lift and it is difficult to take the luggage upstairs and the price should be lower.
location and the hotel was accessible during the day and night.
The room was unusaual - high ceilings and nice style. nice tv as well. here was no info about the hotel services in my room, I had a feeling, that the floor I was staying was in the middle of some improvement. but I liked my room anyway!
nice atmosphere, nice room with all facilities I needed tram very nearby and wooden floors made some noice.
Nice calm place to relax and enjoy the city,staff were helpful and the hotel provides good value for money nothin
The staff were friendly and helpful in every way. Even though I was just a guest for one night, they made me feel welcome and that my stay was important to them. Everything was great!
Very helpful staff. Very clean rooms. Lovely square to look over. Recommended
The hotel is well located along the tram 17 line. I had a spacious room and it was quiet. The wifi worked well, and it was free which seems to be unusual in Holland. Compared with other places I've stayed in around The Hague this one was good value for money.
easy to find, reasonable price, comfortable.
Youthful environment and the good relation price vs quality. The hotel is splitted up in 3 buildings. Need to go to through the street to get to the reception and to the breakfast room.
Very friendly and helpful staff
traditional and real dutch
We stayed in an apartment with a kitchen when we only expected a room. The hotel is being renovated and the shower stall was cramped
Nice small hotel with surprisingly modern and comfortable rooms. Very friendly and helpful staff. There's no internet in the room, only in the hotel lobby.
It was really nice. Lovely room, nice stuff, clean: good hotel!
Proximity to the old quarter of the city. Steep stairs and no lift.
hotel was individual - had its own character. very convenient locataion
The location of the hotel is very central in the older downtown part of The Hague and thus very convenient for getting about. The refurbished interior of the lobby is good, it will be nice when they finish the rooms as well which they apparently are undertaking. This is a typical thing in Dutch buildings but man, the stairs are really steep! And if you are carrying a bag, well I would not recommend this for the infirm or elderly.
It was clean. I have never seen smaller room. Private bathroom means shared bathroom in this hotel - the description is not accurate. I asked about waking me up at 7 am. The hotel staff said ok - but nobody did it. No wonder if they appeared only at 7.15...
Talking about the facility, it is only a hostel, but the price is quite expensive, even more expensive than your price for a 4 stars hotel.