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the staff is the best at the restaurant!!! Manolis and Maria are great people!!!
nice hotel resort,nice pools, nice breakfast and friendly staf some staf at the reception should be trained more and
Nice hotel, by the beach. Located in Platanias, one of the most cosmopolitan places in Chania, Crete.
Very good pool, comfortable lounge and pleasant restaurant areas. The beds are too hard.
Good location and view. Prompt room service. Clean The main comment is that this hotel is not really a 5 star hotel rather it is a good 3 star / poor 4 Star hotel. Another point we did not like was that they did not read our request (we were honeymooning and requested to be in the Panorama blue section which is supposedly good). We got no upgrade or any special treatment because of our honeymoon in contrast to the other 2 hotels we stayed. We didn't like the breakfast time which was till 9:30, which was way too early for vacations, meaning that there was a lot of people trying to have breakfast between 9:00 - 9:30 with not enough tables to sit !!! The hotel staff was also rude on occasions. The rate was too high for what it was offered
Breackfast was acceptable. Awful hotel,the bed was the most uncomfortable I have ever slept in, we got no sleep the whole night and we were refused a refund even thoiugh we did not stay the second night. The hotel is not a five star maybe a two star at most.
Good quality hotel, lovely view, decent service, good room and bathroom. Hotel food was good for a buffet. Convenient for getting to beaches and into Chania, which is a lovely town. Twin beds rather than double (with separate covers) - not a big deal but a bit inconvenient even when pushed together. Also, we were staying near end of season so some things were winding down (like restaurant opening times). But very good overall.
Location/ Ambiance / Pool Area/ Night entertainment/ Drinks/ Relaxing/ Great for Kids
nice view, good breakfast, nice hotel.
the location of the hotel is good. the pools in the hotel is just great!!! the view of both sea view room and pool are really stunning. The food is awful!!!! and the rooms are really old, no comfortable at all. like three stars! the service of hotel staff is just ok.
Free upgrade to executive floor - amazing semiprivate pool!! Little flexibility with timetables - hot food not served in the pool at 4:03 pm when the official time finished at 4:00 pm
Very nice hotel with a great pool area and a perfect view. Close to Chania town.
The Scenery fron the hotel was wonderful. having breakfast, near the pool was lovely, the pool was great, the rooms comfortable, and the bus into the old town started at the hotel gate No 23. Trying to walk up the very steep entrance way after a night of drinking the local whine
Location is very beautiful. Continual construction noise (jack-hammering all day). Lack of sufficient staff. Isolated location means that you always have to eat at the hotel restaurant (which is pricey and so-so).
Location and view were superb. Great pool; nice outside restaurant. Turn down the music at dinner a little. Not much local atmosphere..hotel seemed built on undeveloped land...no local village.
Very good hotel with nice staff. Excellent sea view Poor menu in restaurant if you don't like fish. A lot of Dutch soldiers every week due to a 3 year contract
Comfortable base for exploring the area Dinner was not up to standard; this means, given remoteness of hotel, that one needs a car to go elsewhere!
Facilities Transportation to and fro airport, tourists attrations and towns
Excellent service, fully eguipped double room, huge buffet breakfast, very nice surroundings, great location near the town of Chania but not too close to the extremely busy road by the sea. Ping-pong table is advertised but was not available. No real explanation given.
Excellent location, very nice surrounding area, very friendly and helpfull staff, very spacious room. One is tempted to stay in the resort complex all day. Our suite with a private pool felt smelt rather musty on the fisrt night, as though it hadn't been aired for several days. Also, beware that a private pool doesn't entail total privacy! Strangely enough, the suite did not include cooking facilities like our 'normal' double room in which we also stayed.
The wonderfull place the comfortable pools. The gardens like a nature forest.
Good pool, nice location to explore the chania area and wester crete. though one must have a car. The brakfeast times, froma 8 to 10 are note vacation friendly.