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The sleeping facilities, the water around with all the ducks and frogs No eating "a la carte" after 21h15. After a long day work (we were there for business), we did not want to eat from the buffet and it was 21h17 and they made no exception :-(
Beautiful setting in the Loire valley and with hotel units built in Bali style around a lovel lake. Staff were friendly and helpful, the restaurant buffet was fantastic, the outdoor swimming pool lovely. Fabulous place and we would definitely stay again and for longer. Wi-Fi didn't work in our room.
The hotel was gorgeous. The landscaping really takes you away to another world. Very serene & relaxing. The pond and the waterfall give it a storybook feel. We got the family room which was great for 4 adults and one small child who shared king size bed with parents. FYI: Top bunk has a max weight of 50 kilos. Playground and pool a plus if you have children. Also, zoo borders property. Got the buffet dinner at restaurant. Appetizers salads & deserts where amazing. The cooked/hot food was a bit disapointing. Beef was chewy, chicken cold and dry. Website said room was for 3 adults and one child so I paid 20euros for an extra bed. When I got there and asked about extra bed they said they didn't have one. I explained I paid extra and they said that was for having an additional adult, not for extra bed. Felt a bit cheated. You're a captive audience since there is no village withing walking distance.
Good size family accomodation with good ensuite bathroom facilities and quality furniture. Lovely swimming pool and the opening times worked well for us as a family especially when we had been out for the day, as there was still time for tea and a swim before bedtime. The towel rail worked well for getting everyone's swimming stuff dry overnight for swimming again the next day. Loved the pond setting with the turtles, fish and ducks. We stayed in lots of different accomodation in France, but yours was our favourite hotel. No kettle, tea or coffee making facilities in the rooms. We stayed in lots of places, and yours was the only one that didn't have this. The coffee in the vending machine was horrible, and there was no tea or hot chocolate alternative. Kettles in the rooms would be a big improvement, with drinks made to our own taste - not worrying if we'd got change for the machine, and feeling more relaxed that can just make a drink when you want one without having to get dressed and leave your room. Breakfast costs for a family were very expensive, more than other places.
Helpful friendly staff. Clean room, excellent food
It was empty, and, for France, relativly cheap. But I am sure that both of these are because of the season.
Lovely designs based in Bali with many woodcarvings and koi carp, large rooms and a warm swimming pool, the buffet dinner was plentiful and delicious.
Nothing Outer door to room opened into the bathroom
Best hotel in the town, good location in the city centre, magnificnet panorama over river Cher from rooms and the restaurant; excellent gourmet restaurant; newly furnished rooms with comfortable beds; large bathroom 90% of staff not speaking English at all and menu in the restaurant only in French so we had a troubles when ordering meal.. Restaurant opening hours limited - we arrived at 14.00 and it was already closed..
The diner was superb. The noise from the street.
Staff were very helpful and friendly. Great access to the village and beach opposite. Access into hotel - up steps and door opened outwards. Not a problem for someone who is fit but my husband has Parkinson's and carrying luggage in and out was difficult
good location, easy parking, surprisingly good restaurant,
Nice view on the river, good food in the restaurant Service in the restaurant - we waited 25 min until somebody took the order for drinks
Suite very confortable Staff a little bit "cold"
It lies directly on the river Cher. The bedroom was fairly big and well-furnished with a flat-screen TV. Both the bedroom and the bathroom had big sliding windows. The corridors and stairs are dismal and have obviously not been refurbished for at least 30 - 40 years. The bath was grubby with grey stains and the bathroom in need of redecoration. The only 3-star thing about the hotel is the price.
Nice view for the window Staff shuold speak English better
The room was clean and comfortable and the evening meals were excellent Not told price of aperitif and got a shock when the bill arrived.
clean comfortable room, big bathroom, very good restaurant no air conditioning, the hostess is too conceited
Extremely uncomfortable beds. All four of us had a bad night's sleep. Shabby room. No air conditioning so slept with the window open and it was very noisy in the morning due to hotel being on the main road. Urine smell in corridor from common toilets. Much better choice of hotels 5 min away in town of Chenonceau, and closer to the Chateau. Wish we had known that!
Very helpfull staff. Very good food and ample parking. Rooms were clean and tastfully decorated.
the hotel staff
we stayed as it was near to the chateau Chissay where our niece was getting married and the price was reasonable. The hotel was a little shabby but our room looked as if it had been recently decorated. Hotel was clean but basic. staff pleasant and helpful.
Excellent hotel, very well located. very friendly, welcoming staff. The food is excellent and the breakfast superb .The familly rooms are spacious, very clean, and the beds very confortable. Definitly good value for money, we will come back.
Friendly staff, good food, clean rooms Awkward staircases to rooms, no aircon or fans in rooms