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How I was greeted and the check-in process. Ample free parking. Excellent free Wi-Fi. Comfortable room with safe, flat screen tv, and king size bed. Room was small and really only good for sleeping in. No view or comfortable place to sit.The restaurant was disappointing. I had dinner there as I had driven over 10 hours and just wanted to relax.
It had availability during a very busy weekend... It is a typical Best Western...but Best Western's (in my experience) are not a 4-Star hotel...
To me a great hotel is measured by its staff. Everyone at the Mandarina was very kind and helpful and made my stay very enjoyable indeed! Thank you Jordan, Hugo and, of course, Marie-Low, Forgive me not knowing the correct spelling for my Gypsy!! l. Gordon Nothing
The Manager was very helpfull in sorting out garaging space for my classic open top sports car and sorting out a dinner reservation even though the barbacue was fully booked he was excellent person The receptionist was not very helpfull trying to solve my problems,there should be a luggage trolley available to move the luggage from the car to ones room .there is no lift so very difficult for a person with any disability
The rooms are clean and tidy, and spectacular views over grasse and the surrounding countryside, a really friendly community. The parking is a bit on the tight side, but it's managable.
good location, quiet but close to the town center and easy for business.
The room was clean and comfortable with a wonderful view. Breakfast and dinner taken at the hotel were very pleasant. The outside terrace had a wonderful view.
cleanliness,friendly,nice view,very nice terras and sitting area outside To far from center of Grasse and no real restaurant available at location
The service was very good and the room was clean and spacious. One of the best 2 star hotels we have stayed in nothing
terrace with beautiful view of the bay and Grasse, free parking
View Parking place
Enjoyed the tranquility, also magnificient view from la terrasse. Pity about the very small size of the bedrooms, also lack of air conditioning.
Staff were lovely, but encountered one in the restaurant who didn't speak much english (and we didn't speak much french) which made dining for dinner a little difficult. Other than that the room was clean, cute and a perfect spot for exploring Grasse. We walked almost everywhere we needed to go from the hotel. Would definitely stay there again if I returned to Grasse.
Very romantic look, may not have the most comfortable mattresses, but it was ok.
Well located Very small rooms!!
Sightseeing, hotel based in a good location for many local attractions Difficulty in finding the hotel initially by car
Location Bad travel signs for reachig Grasse and the hotel. Noise from the hall in front of the room. Noise from the elevator.
we had great difficulty finding hotel probably in part because GPS found one way streets an issue. Once there management helpful and pleasant. Poor value for cost against other recently booked hotels. Room very small and tight fit when travelling with several cases.
The stay was a big dissapointment; it does not deserve the qualification of a nice Provencal hotel. Rooms and toilets were dirty, outfitting was very basic, there were holes in the roofs of the room ceiling, shower heads were loose,
La charmante ville de grasse. it was one of the cheapest ways to stay rather near to cannes- The room looked like not ready renovated. lamps have not been completely installed in the head lining
the location staff were polite but a little abrupt
Center of the town. Close the bus terminal. The room was well clearned, but hotel atmosphere was not the best.
great location, excelent services. Staff is very friendly and helpful.Rooms are big, very clean & elegant. Nice food.
Relaxing hotel, great setting,excellent staff,
The setting, the room, and the helpfulness of the hotel staff The hotel was let down only by the restaurant. The quality of the food at dinner was very poor for this standard of hotel and breakfast was also very poor
food - very good restaurant, peace, very nice nature around,
The calm and natural setting Some issues with Internet connectivity. Did not work and WiFi from bouyges telecom very expensive. Room service very limited on Sundays. Not an hotel for business on my opinion.
The staff were helpful . The golf course was in good order. food for dinner was adequate but expensive.
Golf course and privacy of the place
Excellent service, cozy rooms, peacefull and green environment, nice restaurant and good food. The pool
We had a very small room which was stated to be a junior suite, which was totally misleading!!!!
It's very quite and isolate The rooms are very dark and the infrastructure not the best. The bathroom are very "simple"
Quiet location situated directly at the golf course. Frindly staff. Good restaurant.
The hotel was ideally situated in the centre of the very picturesque town of Castellane. really impressed with the hotel. A pity there was not a fridge in the rooms.
The central location with free parking, room with balcony and a good restaurant. Well situated for the Gorge du Verdon.
An older but very well maintained hotel. Thoroughly enjoyed our stay there.
The reception area was very attractive and welcoming and the staff were most helpful without being intrusive. The room was large very comfortable and had a fantastic view over the river and mountains.
Lovely location, extremely helpful and friendly staff, great value for money dining room with excellent local produce provenanced for your interest. Maitre d'hotel has great character and is very generous. We would have liked to stay longer. No fridge in room.
This was a lovely hotel in a fabulous location, Castellane. The room and view was excellent. We enjoyed touring round the Gorge du Verdun and eating out in the main square. Highly recommended It would have been nice to have tea and coffeee making facilities in the room
Very friendly staff on reception. Very pleasant hotel. Breakfast included in price. Dinner very poor value for money: 36 Euros but quality did not match price. Waiting staff very stiff and formal, creating a stiff and starchy atmoshere.
Excellent value for money, I would recommend and stay again. Fantastic location in the centre of the village square. Food fantastic, staff very helpful. Ideal for Route Neopolean and visiting the Gorges De Verdon
It was quiet. Almost everything the front desk told us about how to reach your hotel and how to go into Geneve proved wrong.
This hotel is set in a very nice location
Very convienient Nothing
The manager of the was very nice and helpfull!! The breakfast was very good and not expensive
Not a great lot. The restaurant across the road was excellent The corridor outside the room smelt of urine the room was very shabby, the staff were very unfriendly and unhelpfull . there was a 2inch gap at the bottom of our door we didnt need air con.
It was great to find a kettle, tea, coffee in the room after a day`s travelling, and a bath not just a shower. Buffet breakfast was also goood. Approach to the rooms is not very welcoming, but rooms were clean and comfortable.
The location is wonderfull Actually nothing...
The friendliness and attentiveness of the staff
Recommended by a french friend to stay here because of the overnight rate. Stayed for three nights as a base for exploring grasse and visiting the south coast. Really helpfull informative and friendly reception staff. Room was exceptionally cleaned every day with fresh clean bedding. Excellent heating system in the room and plenty of hot water. Really comfortable stay. local coffee bars and shops really handy. ate here the first night - motorway service food really, this was the only downside of our stay.
Only 10km from Cannes, few shops and bars around but too far to walk into Grasse, quiet location. This hotel offers the same as any other campanile, you know what you are getting. The shower/bath tap wouldnt work so running a bath meant the shower also worked, got wet through, the room door needed adjusting you had to bang it to close it, which was a nuisance for other guests, this hotel is a stop gap dont expect to get anywhere without the use of your car.