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The hospitality of the staff was fantastic and the accomodation was perfect and comfortable. No separate shower for the ensuite room we had.
Friendly staff There had been a flood and the original en suite room booked was not available. We were give a double room with a separate private bathroom down the corridor, which was fine but I would have preferred the en suite.
Nice modern Hotel in great location No hot water in the afternoon
The friendly welcome, helpful staff and the lovely decor in the rooms and in the lounge / breakfast area. The breakfast was lovely too. The only issue I have is that there was a handheld shower in the bathroon which wasn't very convenient.
NIce friendly reception, very helpful with regards to where to eat out. excellent breakfast and fast and efficient service. Well done.
This is a family run hotel and the welcome we received was second to none.The hotel was spotlessly clean and comfortable. The host was very forthcoming with information regarding places to eat and where to go in the area. Within walking distance to all amenities Would stay again if in the area. Private parking. I have no negative comments.
Nice and clean hotel with very pleasant staff The lighting in the room was not very bright
The host was very welcoming and helpful. The rooms were clean and well furnished. Breakfast was excellent. If staying in the Callander area I would definitely recommend this hotel The room was quite small, little room to even put large suitcase on the floor
my daughter in law had to halve her breakfast with her husband who had arrived at the last minute and the limited time for breakfast , all guests were at a wedding and could have done with a little bit more leeway , out for 10 is a disgrace ,
A beautiful Victorian house, superbly decorated and presented, with a lovely relaxed atmosphere. The en-suite facilities were excellent and the public rooms (lounge and breakfast room) would be hard to better, even at a considerably higher price. Wonderful hospitality too, always attentive but never obtrusive, and the cooked breakfasts were a highlight of every morning. A perfect, welcoming base for exploring this lovely area, and one we simply cannot fault.
The staff were friendly and helpful and the facilities were just what we needed for our stay
Friendly, clean, comfortable, good food and real ale
The staff were friendly but other than that there was nothing to particularly like. Hotel was only adequate for a one night stay. Decoration in the hotel was very tired. Bed a bit hard, and room did not have an easy chair. Power point for kettle and hair drier close to floor. Could not have kettle on table, and could not stand in front of mirror for hair drying. Food was a disappointment given the encouraging reviews on the website.
everyone we met was polite and very helpful. meals were excellent and really good value for money no parking but we managed to park car on nearby street. then short walk to entrance
Food good, as was the room Had problems with the fan in the toilet which would not turn off & affected people in adjoining room
Central location for shops walks and points of interest. Good food and entertainment available at the hotel. Check out time was too early - 11am rather than 10am would be more suitAble
location was right in the town
The friendliness of staff. The breakfast was excellent. We are partially deaf and the tv in room 1 sounded very tinny to us.
Fantastic Breakfast, very friendly and helpful staff, great location, clean and well maintained hotel. Highly recommended.
Lorraine&Derek are exactly the kind of personable, kind people who will help out and make recommendations for you that make sense. They even picked me up at the rail station since I got into Stirling as Derek was coming back home from town. not a thing ;)
Room was of a nice size, sky tv was good. Breakfast was varied and staff were nice. No bar
Excellent accomodation throughout,proprietors Ashley and Rae could not have been more friendly or efficient. Breakfast was again excellent. Clenliness of guest house was excellnt well worthy of 4 star allocation. None
The comfortable room and the friendlyness of the owners
Pleasant bed- room and view Also a quiet area Arrived early 1.30 p.m.--note on door to say we could not be allowed in till 3 p.m.
Breakfast- good choices. I prefer to have smaller tables - eight to a table is a bit like a refectory! Bed mattresses need changing. They sag.
Room was spacious, water hot and staff vey friendly and helpful.
Lovely spacious room. Excellent breakfast served in very pleasant surroundings Lovely big bedroom with an unacceptable small double bed!
we were made to feel very welcome by everyone and nothing was too much trouble. the breakfast was excellent and filled us up for the day. we spent some time each evening in the bar area where we were entertained by the locals and their banter with each other. would definitely stay here again for a short break.
great welcome, good food, big bath towels
Friendly staff Room not very clean a bit shabby tv remote didnt work
the hotel was very quiet and relaxing, food was good lovely staff. The bar, very basic and people were very drunk and noisey>
it was still in the process of getting renovated, room was small but very comfy,staff very pleasant and helpful, quint little hotel didnt have a bath in my room
Being able to come in and out as i wanted Smokers being noisy later on in the evening from the area out the back. Continuous banging of doors and doors creaking.
I really liked the relaxed atmosphere within the hotel. Guests are left peacefully to get on with their stay. The radiator in the room wasn't working, therefore it was quite cold.
The locality and the food Room a bit small
Breakfast was very good Ensuite door in room
Friendliness of the owners The 'superior' room was small and dark
We liked the couple who were filling in for the owner. Duncan was very helpful and friendly. The breakfast had a good selection and the dining room was nice enough. Had to park from a distance, and had to lug it up 3 floors. Bathroom was outside of our room. Sink in our room didn't work.
Nothing The original room was disgusting and uncleaned we complained and were given a better room
excellent breakfast and staff very helpful unfortunately bar closed too early on sunday night 11 15pm no radio in room
Nothing Reception staff were not "welcoming". The hotel was of a very basic standard, "felt" dirty, needed substantial upgrading throughout.
The central location of the hotel, Excellent breakfast & plenty of choice, friendly staff. It appears rather shabby, could do with a total revamp bedrooms in particular.
Value for money - we got what we expexted for the price. The room was obviously ready for re furbishment, especially the shower area but we realised that with such a good offer the hotel was obviously using their worst rooms.
The staff were very friendly and welcoming, The food was of a very high standard. Room was excellent with good views.
THE CLEANLINESS, STAFF AND LOCATION NONE, I WOULD STAY THERE AGAIN
It was central to our trip in the Trossaks. The pullout beds were surprisingly good to sleep on (we needed extra beds for our travel group) We could not dine at the hotel because they were running a murder mistery diner and were sold out.
lovely food, comfortable rooms and friendly, professional staff
Very welcoming, excellent restaurant with very good service.
We arrived early but our room was ready so we settled in. The room was very large and beautifully decorated with quality furnishings. The staff were great and the food for the evening meal exceptional. Public rooms all of a very high standard. Our bedroom was such good quality the bathroom was a real shock. Old suite, mould above the tiles and ill-fitting lino and bath panel but was clean. The bathroom was quite large and there was only a towel rail to provide heat so before the bathroom was used we had to leave the bathroom door open to transfer the heat from the bedroom. Lots of hot water but poor pressure a shower pump may have helped.
I liked the friendliness and helpfulness of everyone.
The wonderful, imaginative and delicious food. We return again and again. The welcome. The cleanliness. Our third stay here in one of our favourite hotels disappointed us: the room had been spoiled by having the shower-room cut out of it. It was too small. The shower-room was terribly small and the door worse.I would advise friends to avoid this room.
very friendly staff, very central, good size family room.
There was a warm welcome. Service was good . The hotel is well positioned in the town and has good off-road parking, and is a good base for visiting the surrounding area. I was well satisfied. I have not read the guest reviews.
Excellent service! Attentive staff, but not overly so.....just polite and friendly. Friendly atmosphere.
1) a strange smell on the landing and in the room (2) room seemed to be directly above a function room where an excessive volume of noise was coming from to extent the room vibrated!! thereby unable to sleep.
Good Food & friendly service Bit run down
Convenient location and friendly staff. Got into rooms early to prepare for family wedding in town - very helpful. All fine.
Breakfast Bit noisy when the bar closed
Had a great night, central Callendar and the room was very clean. The food was great.
It was well situated, rooms were Breakfast was very good and staff was friendly no.I'm very satisfied
The location The price charged was ot for the standard of the hotel. The place was dirty, the food was horrible