Reviews for Thrifty in Albany
- All reviews 100%
Jul 23 2017
Pros: Quick check in.
Cons: Not so easy to find shuttle, long wait, car was old.
Jun 19 2017
Pros: The car was great. The service friendly, fast, efficient....
Cons: I arrived at Albany Airport.....yet thrifty IS NOT on site. They should say NOT ON SITE!! I had to take a taxi to the car rental site. No big deal, but cost me $10 more and did not plan time for the inconvenience
May 9 2017
Pros: Car was clean and smelled ok. Customer service was friendly
Cons: Not in the airport terminal but that is not that big of a deal since they come and shuttle you back and forth.
Apr 17 2017
Pros: I liked the car and the price.
Cons: It took about 20 minutes to get a ride from the airport to the rental location. It took another 30 minutes to wait in line and obtain my vehicle. A small part of that time was spent by the clerk re-entering information that was already provided online during the rental process. A much larger part of the time was due to understaffing at the desk. Returning the car was quick and easy, and the van to the airport was at the curb when I was done checking out.