Reviews for Thrifty in Albany
- All reviews 100%
Feb 24 2017
Pros: car was not a good performer, loud noise, no perkiness.
Cons: stop asking for gas receipts when doing drop off, just look at the tank level while car is on . Customers shouldn't have to show you a receipt, this is too much intrusiveness and it wastes time
Feb 10 2017
Cons: was not told of a fee for early drop-off. customer service not at all helpful
Dec 11 2016
Pros: Staff at the rental office at the Albany, NY office were very pleasant and helpful. They treated you not just as a customer but as a friend. I would rent again there-even though you have to be driven to the office-because of the staff.
Nov 8 2016
Cons: Offsite pick up