Reviews for Thrifty in Charleston
- All reviews 100%
Dec 6 2016
May not happen again
Pros: Getting my information processed quickly
Cons: No option for an upgrade. There is still a $250+ charge on my card, which I understand to be a security deposit, but it seems like I'm being charged for getting a vehicle that wasn't clean. When I picked up the vehicle there was plastic bottles and papers in the hatch area of the Durango.
Dec 5 2016
Car not preped.
Pros: That I had a car.t
Cons: The car was half way clean, with crumbs all over the dash. The tire light came on, front R tire had 18 lbs, rear R had 22 lbs. Had to drive all over to find a station that had a working air pump as I was going to Fl. The 12V power plug was not working. The gas was a eighth of a tank down. The car was smaller than I asked for. They want you to circle damage but don't bring it up to the light at night an always have sprayed water on it (isn't clean) so you cant see dent or scratches in the dark. But they did take a few dollars off when I complained. Was not happy that I could not charge anything on the road for 3 days.
Nov 28 2016
Great airport shuttle
Pros: Service to and from Charleston airport was super fast with great drivers. Would use again!
Nov 24 2016
Pros: The overall experience of the rental was good. Great gas mileage and the return of the vehicle was better than the pickup. The customer service representative that received the vehicle was MUCH MORE friendlier than when I picked up the car.
Cons: When i picked up the vehicle, the customer service representative was not friendly nor did he walk out with me to review the features of the car. I had to take time to find all the features I wanted to use. While the inside of the car was clean, the windows (especially the windshield) were dirty.