Book Thrifty car rentals in Charleston

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Reviews for Thrifty in Charleston

  • All reviews 100%
6.7/10 Good
Based on 140 reviews
  • 6.6
  • 6.6
  • 5.5
  • 6.6

Recent reviews

Most recent
    8.8 Excellent
    Supplier Choice
    Jul 27 2017
    You get what you pay for
    Pros: It got me from point a to point b. No issues. And they have some pretty good employees with good customer service!
    Cons: No complaints
    5.2 Okay
    Full-size
    Jul 11 2017
    Cons: I rarely write negative reviews, but for Thrifty I will make an exception. We waited a very long time for the shuttle at the airport. Total, it took us 3 hours to get from the airport to behind the wheel of our rental car. Waiting this long is always inconvenient, but this was particularly awful because we were traveling with our 1 and 3-year-olds. The whole experience was Poorly organized. When we returned the car, there was no one available to check in our car. After 20 minutes or so, we finally found someone to assist us. Unfortunately, the person did not actually check the car in and we received an additional charge on our credit card. On the phone, the Customer Service representative was unapologetic and short, but agreeable to reversing this charge. Needless to say, we will not be renting through this organization again.
    6.8 Good
    Economy
    Jul 10 2017
    Car was fine; Charleston office is a mess
    Pros: Car was in good shape and was the class & price I ordered Dropping off was fine because the shuttle van driver intercepted us, took the keys inside and came back out with a promise Id have my receipt by email (I did). Office staff was friendly but in a seeming state of chaos.
    Cons: Picking the car up was an ordeal. This place has some toxic combination of computer system failures (or training), under-staffing, and just poor organization / flow. Line was out the door, almost everyone had some special problem during the checkout process. Staff seemed to spend an unusual amount of time away from the counter chasing stuff down. The folks behind the counter were friendly and trying to do a good job. Maybe I was just there on (two) bad days.
    10.0 Excellent
    Supplier Choice
    Jul 5 2017
    Easy to get to and from airport; good price!
    Pros: The shuttle was fast and easy. Price was good.
    Cons: The lines were very long getting the car and returning the car. You need more employees.

Where can I find Thrifty car rentals in Charleston?

3826 W Montague Ave, Thrifty car rentals

Address

3826 W Montague Ave

Phone

+1 843 552 1400
Thrifty