Reviews for Thrifty in Charleston
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Oct 3 2016
Didn't show up
Pros: Wasn't charged
Cons: The shuttle wasn't there when we arrived even though our flight number was on their record and we tried calling. Nothing seemed to work, not even the cancellation of the reservation. Fortunately we weren't charged; it's as though we hadn't reserved a car in the first place. Ended up going to Budget since they are located in the airport and had an excellent experience with them.
Sep 29 2016
Pros: The rest of the process from pick up to drop off round trip was good. Mike D was very efficient and professional
Cons: The insurance price was too high
Sep 26 2016
Pros: roomy...rode well...good value
Cons: As we always do, we called Thifty (the number below the address on the reservation) prior to pick up to make sure that they had our full size Altima, which we requested. We were told that they had plenty of Altimas. We got there and were told that they had no Altimas, only Vans and a Jeep! We felt bamboozled. Apparently the phone number on the reservation, right below the local address was the phone number for Columbia SC location, not Charleston, SC where I was picking up. Somewhat misleading. The local number should be on the reservation. We got a van and enjoyed the rental however.
Sep 20 2016
Pros: The drop off was speedy. The shuttle ride to and from the airport had very pleasant drivers
Cons: Car wasn't ready. After waiting quite a while we were issued a different car. It had cracked tail lights and a broken compartment inside the van that hung down by our heads the whole weekend. The car just wasn't in the greatest shape. The girl that checked us in never smiled and didn't go above and beyond by any means...