Reviews for Thrifty in Hartford
- All reviews 100%
Mar 9 2017
Reservations allowed after office hours???
Cons: Reservation was made on a red eye flight. Upon arrival I found out the office had already closed and I would have to wait until 5am, 4+ hours to get a rental car.
Oct 17 2016
Downgraded, lacked power, and huge air freshener o
Pros: Was disappointed when arrived and informed kia soul was only vehicles available despite reserving a full size vehicle. Rate was discounted to compensate - fair enough. The soul rides rough and could not hold speed on a modest grade without down shifting and running at 4500 room. Rather annoying. The car had an extremely strong air freshener smell to it. Not good for allergies. Other than the lack of power the car ran well and was economical. Base insurance in CT cost almost as much as the car rental. No more Thrifty for me.
Cons: Downgrade, lack of power, bumpy ride, odor
Sep 18 2016
Cons: Only one person there to serve multiple Customers arriving late at night. It was embarrassing. Won't rent from thrifty again
Jun 29 2016
a week in MA
Pros: Usually there is a long slow line at the desk but this time it went very quickly. Great price!
Cons: Car was a bit dinged up but it was comfortable.