Reviews for Thrifty in Hialeah
- All reviews 100%
Jul 3 2017
Rent a car
Pros: Everything was ready to go
Feb 5 2017
Pickup location lacking professionalism
Cons: No one was in the office when we arrived and after waiting awhile we called by phone which finally brought out a man from the back who was busy reading his phone and didn't acknowledge us. We thought he might be another customer until he was joined by a young woman, who took care of our reservation. We were also charged an additional $40 for picking up the car before noon. I didn't feel like arguing the point but all of this might make me reconsider who I use next time.
Jan 28 2017
Pros: Great rates and friendly people. Very quick to be on our way.
Jan 21 2017
The car smelled like rotten seafood.
Pros: I thought the price was good, service was friendly, pickup and drop off were easy.
Cons: The car smelled like somebody left their seafood in the truck for about a week while it festered. There's no way the cleaning crew didn't smell that when the car came in. I feel like I deserved either an upgrade or an unlimited supply of Febreeze.