Reviews for Thrifty in New Orleans
- All reviews 100%
Apr 20 2017
Pros: the price
Cons: employees were chatting with customers but not about business. pickup was too slow. car was supposed to be a ford focus but turned out to be a fiesta which is a smaller class of car
Apr 15 2017
charged for more than double what was the original
Pros: Told that the bottom line was not what I would be charged, but the middle line. The bottom line would be charged if I used road-side assistance, and I did not. I bought own gas...and was charged as well, though I gave them the receipt. In claim processing now.
Cons: Told that the bottom line was not what I would be charged, but the middle line. The bottom line would be charged if I used road-side assistance, and I did not. I bought own gas...and was charged as well, though I gave them the receipt. In claim processing now.
Apr 12 2017
Nickel and dimed
Pros: The rental desk and car were available just a short walk from the terminal. There was no line!! (Maybe because it was 11pm after a 4 hour plane delay)
Cons: I signed up for this car after being promised an $85 total for a 2 day rental that would include "all fees and taxes." However, when after a LONG, LONG day we got to the desk we were handed estimated charges of $175. Apparently all fees and taxes don't include ALL fees and charges. I am SO tired of the rental car companies doing these bait and switches, and of having to wait in line only to be badgered to upsell for serves that you have not had a chance to review. Very manipulative and frustrating. If there was a way to avoid car rental companies all together I would - and be careful, disrupter apps are on their way!!!
Apr 3 2017
Terrible Thrifty Experience
Pros: The line at the Thrifty Counter was more than 45 minutes long to rent a car. I did not wait and instead used a different agency with no wait. Terrible service, and will never use again.