Reviews for Thrifty in Raleigh
- All reviews 100%
Jun 18 2017
Car was dirty and not full of gas
Pros: The shuttle drivers were very nice and helpful with our luggage
Cons: Car had less than 3/4 tank of gas, there was a bag of grapes folded up in one of the seats and trash everywhere. We kept finding more trash the entire trip. I completed thrifty online review and received a canned response back, so they obviously don't care. If I brought the car back not full of gas they charge $10/gallon but I'm just supposed to eat the $30 it cost me to fill it up, not to mention the inconvenience. Also, we had a change in plans and wanted to pick up the car one day later, thrifty wanted to charge us $450 for that privilege
May 23 2017
Pros: Low miles, clean, quiet, comfortable, good customer service, CHEAP
May 22 2017
Pros: First time renting from Thrifty and a pleasant surprise! I rented a full sized car and got an Altima which was my first time driving that model and it was a very nice well appointed clean and comfortable car with lots of room for the four of us golfers. The car had a large enough trunk to fit 4 golf clubs and that was a surprise. 34 miles per gallon made the car cheap to drive - particularly with the amount of driving we did all around the Pinehurst area.
Cons: Nothing. The service was efficient and quick and the car was excellent.
May 22 2017
Worst experience ever
Pros: Nothing to report
Cons: Shuttle took 45 min to show up, meanwhile other car rental agencies all stopped by four separate times each to drop off and pickup passengers. Once the shuttle arrived it was too small for all customers. At the car rental office, the employees were not prepared to process that number of customers in a timely manner. Overall it took 90 to get my car, unacceptable. I have already cancelled my next rental with Thrifty and won't patronize that company again.