Reviews for Thrifty in Raleigh
- All reviews 100%
Apr 8 2017
counter was totally out of cars and the staff were unprepared
Cons: waited almsot an hour and the car provided was mechanically unsound- returned it and went to Avis
Apr 4 2017
Cons: I was told the extra insurance I paid did not cover me with Thrifty? Very unhappy I paid it to Kyak for nothing!
Mar 17 2017
Nice people but confusion, terrible car, wrong car
Pros: Nice people
Cons: I was not give them "Specialty Car" which I rented but rather a "Manager's Special" which is the cheapest, smallest car they have. This is NOT what I rented. In fact, the price I paid for the "Specialty Car" was MORE than I would have paid had I rented the cheapest car! Vehicle had molding literally falling off the door, tar or something on two doors. I had to replace it in the freezing 25-degree cold. (And the automatic doors to the rental facility would not open-- had to be pried open every time I walked in!) Keys were mixed up.. gave me the wrong keys to the car... had to go back and pry the doors open again and get the right keys... things were totally screwed up. Nice people, but will NOT be doing that again, ever.
Feb 20 2017
Pick up process was a nightmare.
Pros: The car itself was phenomenal!
Cons: The staff that assisted us with pickup. Nothing should be so difficult.