Reviews for Thrifty in Raleigh
- All reviews 100%
Mar 17 2017
Nice people but confusion, terrible car, wrong car
Pros: Nice people
Cons: I was not give them "Specialty Car" which I rented but rather a "Manager's Special" which is the cheapest, smallest car they have. This is NOT what I rented. In fact, the price I paid for the "Specialty Car" was MORE than I would have paid had I rented the cheapest car! Vehicle had molding literally falling off the door, tar or something on two doors. I had to replace it in the freezing 25-degree cold. (And the automatic doors to the rental facility would not open-- had to be pried open every time I walked in!) Keys were mixed up.. gave me the wrong keys to the car... had to go back and pry the doors open again and get the right keys... things were totally screwed up. Nice people, but will NOT be doing that again, ever.
Feb 20 2017
Pick up process was a nightmare.
Pros: The car itself was phenomenal!
Cons: The staff that assisted us with pickup. Nothing should be so difficult.
Feb 13 2017
Cons: I dropped off my car at 9:30pm, and there was no one in the office. This was frustrating and made the drop off difficult.
Feb 12 2017
Exactly what I asked for
Pros: I got the size car I asked for, it ran well, easy to turn in. A short bus ride from the terminal to the car lot on airport property.