Reviews for Thrifty in SeaTac
- All reviews 100%
Feb 13 2017
Pros: Smooth smooth smooth transition from rental desk to actual pick up of car!
Feb 11 2017
Cons: The long wait at the counter when picking up rental.
Feb 11 2017
Pros: It was easy to get the car out of the rental facility
Cons: The car was a bit of a mess with weird electrical issues, but nothing horrible. But I was charged an extra $65 for an unexplained reason that wasn't in the rental agreement when I signed up for it on kayak. At the initial checkout the clerk said it was just a deposit, which I found totally normal and expected to get it returned, but in my final charge they left it on there. I returned the car completely filled up (and have the receipt from just down the road to prove it), it didn't have anything wrong with it, and even if it did I specifically bought insurance through kayak to avoid any incidentals. Besides, if they were going to charge me for something like that, wouldn't it have to be explained? I was expecting it to be about $130 like I signed up for through this site, not the $213 I was charged plus travel insurance, especially for a dinky little compact through a place called Thrifty. I should have just gone through Enterprise's site like I usually do. This car ended up costing more than my plane tickets.
Feb 6 2017
Cons: The pick up experience was terrible- one agent serving a long line while the other took a break. Also agent was pushy on the insurance and gas and second driver upcharge. Over all a negative experience.