Reviews for Thrifty in St. Louis
- All reviews 100%
Feb 27 2017
The vehicle was good, not the customer service
Pros: The first agent I dealt with upon arrival to St Louis was friendly. However, before my transaction was completed she received a phone call from another customer and rather than putting them on hold she pointed to where I needed to initial and sign and then pointed out side and said spot 15....
Cons: The evening before I left I called to request assistance and clarify directions to which location to return my rental given I was leaving very early in the morning. He asked if I had the pink slip, which I did, he said it's at the bottom of that (they weren't very clear since I wasn't familiar with the area, which is why I wanted help)... I asked how often the shuttle at the superpark came, since it'd be dark and I'd be alone, he said "don't worry about it, they come on a regular schedule". I asked if that was every 15 mins or 30 mins. He said again that he didn't know and not to worry about it. I asked if there was a number for superpark I could call. He said he didn't have it.
Feb 19 2017
Pros: I love this Thrifty location. Friendly people, clean, low mileage cars and great prices. The shuttle bus drivers are helpful and banter cherrfully about baseball or the weather.
Feb 8 2017
Pros: car worked assistant who received the car Michael friendly polite service
Cons: counter service indifferent Return station far from airport
Feb 1 2017
Pros: quick check-in.
Cons: Car had a dent in door. Also back door rubber trim was hanging. They did have me at a higher rate.