Reviews for Thrifty in St. Louis
- All reviews 100%
Dec 3 2016
Not what it's cracked up to be
Cons: I rented an SUV, Nissan Armada or similar. I was told that I had the option of the Pathfinder or Highlander. I asked about a Tahoe, I was told that all of these vehicles are "the same car class" which is ridiculous. An Armada or Tahoe are much larger than the Highlander and Pathfinder. Whoever defined "car classes" and "categories" for Thrifty, needs to get a new job. I cancelled the rental and went to Alamo, where the car categories are accurate - not the ridiculous bait and switch that Thrifty offers.
Nov 22 2016
Pros: No Problems with rental....Fast friendly service. Quick return
Nov 14 2016
Okay deal for the money
Pros: Price was good. Shuttle driver was nice and it was a quick pick up.
Cons: Location was sketchy at night. Dark so couldn't check car for damage.
Nov 9 2016
Pros: The manager, Travis, working with me when I went out of the acceptable states. He was very professional and easy to work with. Thanks, Travis.
Cons: Not knowing that there was a charge for going out of the acceptable states.