Very helpful receptionists, good clean room, excellent breakfast selection No air conditioning so may be hot in summer
It's very good hotel. I like it. The air conditioner was missing.
Friendly and efficient service. Outside terrace for breakfast and dinner.
No easy internet conn.
I was pleased that we could have a nice meal in your restaurant, considering that we arrived on a Sunday evening; the dinner was nice and the "Bediening" very friendly. Thank you!
Good breakfast with everything you could possibly want, including sparkling wine, fresh fruit and freshly made eggs and bacon. The room was comfortable, but nothing special. On the Sunday the staff seemed to disappear, which was more humorous than annoying. At breakfast there was confusion as to where one could sit and where the fresh coffee was, but when asked the staff were always friendly and helpful.
No good internet connection
food very good and the staff could not do enough for you. nothing at all
Good locqtion, excellent service, clean, great breakfast No
location The hotel rooms was a bite distressed/hot and noisy
Friendly staff no washer/dryers on site or in town
I am besically satisfied with everyting at my stay. Nothing special but if I may say, it was slightly difficult to find the entrance from the main street (McDonald sign only). However, it is not a big deal.
There is nothing to commend the hotel. You should remove it from your listings. No shower. No aircon. No room service. No facilities. No hot water. Appalling breakfast.
The McDonalds nearby Smell of smoke in the lobby and downstairs hallways; the fact that the light in our corridor (we were at the end of a corridor) and the staircases had to be switched on every time.
Neighborhood were silent and calm, room and hotel were clean pay tv is not enough blocked - it's easy to push the button on tv pilot and it costs 15Euro not depend on time you watch, capacity of free parking for hotel guests was not enought - only 6 place for over 200 rooms...
Noise from the McDonalds drive inn just under my room.
Staff very helpful and friendly, room clean and comfortable, value for money excellent. Great pillows. WiFi in rooms should be free.
hotel presentation (photos) on booking.com is misleading
Easy access from highway
It was the right hotel for a one night stay. Not suitable for more than one night
Overall impression was good. The last day of our 3-day stay there was no Interned connection in the whole hotel. It was not corrected the next day as well - in my opinion it is not acceptable for a hotel in this localization.
I liked the profesional treatment and the spirit of the hotel. The stuff was very helpfull in all the subjects!
The spa facilities were good. The environment was quiet. The breakfast is OK, but a little bit overpriced. The day after the first night, the room was not done. The whirlpool in the spa area are not free of charge, although on the website it is indicated that the spa facilities are free of charge for hotel guests.
Nothing was too much trouble for the Staff. Due to the lack of Air-Conditioning in our Room, they cheerfully provided a Fan when we requested one.
Nice hotel, good service.
Room was so beautiful! Staffs were so kind. no freezer...
I loved that our room had a balcony that looked onto the courtyard NA
The hotel was new, the room was very clean, rather big for Europe and comfrortable. Spa fascilities were great. No airconditioning - it was hot and the hotel shoudl have AC at least during the summer months. Lack of at least a small pool in the spa to cool down. Must be a perfect place toi relax during cold weather months.
The rooms were spacious and clean. The property was elegant and comfortable. The staff was friendly and helpful. Nothing really negative. The location is a little bit weird since it's next to a ciment factory, but that did not have any effect on our stay.
Good value for money, good size rooms, comfortable beds, quiet location and a very nice restaurant.
Our room was large and light and pleasantly decorated. The bathroom was okay, and it was only a 23 minute tram ride to town (plus 5 minute walk to tram stop). Staff were pretty friendly and the restaurant was nice/somewhat plush. The area was a little industrial - Leimen is a bit of a whole in the Earth but it is very handy and the surrounding villages are nice. Given the roomy hotel and the nice development of the hotel grounds, you would have to otherwise pay a fortune for a similarly spacious hotel that wasn't in Leimen (there is nothing all that wrong with Leimen, it is just not as nice as much of the rest of Germany).The cuisine suffered from the typical lack of imagination when it comes to preparing gourmet food (i.e., the dogma that nice food needs to have one, or all of the following, in it: wine, meat, or goats cheese!). If you are a vegetarian wowser (as we are), maybe you should eat in town (though perhaps not in Leimen).
Quiet place, beautiful center of the town, clean and well equipped room, not expensive.
The stuff was very very nice, the hotel is close to the plaza and to the train station. great value for the money! nothing
nice and comfortable room, free underground parking, restoration right in hotel yard, free WiFI in the lobby, very close to city center. The Bretten is small but very interesting old German city. I'd like to advice the hotel for any kind of trip - business or tourist.
Car parking available under cover. Convenient restaurant next door
The room was clean. Free parking is almost impossible in the neighborhood, but you can get private parking for 7 euros a night. Otherwise Achat is miles away in quality than Etap hotels.
Relatively large room. Good breakfast buffet. Nice personnel
excellent location, very close to the old town. Good breakfast in a very pleasant setting
i liked the room, it was really nice and clean and big. i thought the staff were really rude and didnt know one thing about costomer service. i got locked out of my room and was told that it was my problem and not hers (the staff). also, i didnt like that by 9PM the hotel lobby was closed, so i couldnt even get a taxi and had to walk across the river bridge.
Friendly helpful staff, with excellent language skills. Good choice on the breakfast buffet.
accomodating staff, extensive menu, excellent quality of food and beverages.
The toilet does not flush. I call the reception but they did not fix it!!
The staff were very helpful and friendly which was good as we speak very little German. The hotel had a relaxed atmosphere and we enjoyed our stay. There was no hot water for a shower after 10am but when asked staff did arrange for the water to be heated. They did not have an iron available to iron our clothes.
The food was excellent Being horribly overcharged but then being told it would be a week before my credit card could be refunded.
Proximity of Rhein
The restaurant was good value. The room was rather cold.
Hotel staff was extreamly friendly, helpful and informative...I would stay here again just because of the staff.
The staff was very friendly en helpfull No
very kind staff and clean The building is very complicated.
Good hotel good price
The hotel offers easy transport into Heidelberg, an excellent breakfast, value for money, pleasant serviceand free wi-fi.
The personnel were very professional and friendly. Breakfast was excellent, the hotel is clean, only a few minutes away from public transportation and over all a great value for money. This was my second visit and I will return again in the future.
It was close to the shuttle to downtown Heidelberg. Easy to find, free parking and free internet. Hotel staff was very friendly. Nice breakfast. I did not know that I did not have a toilet/shower in my room. Perhaps I read the information wrong. It was not a problem, just a surprise. Everything very clean.
The room was very clean and comfortable, the staff were very friendly and welcoming . Breakfast was excellent. Would highly recommend hotel Traube as excellent accommodation.
The staff was extremely friendly, and very helpful with suggesting things to do in the area. Spoke very good english. the parking lot was quite small and parking is difficult if the hotel is full.
Excellent staff and fresh breakfast.
confusion cancell a room for my main sponsor big disaster cancella a room for my sponsor and i have reservation1 h for understund that problem is from hotel ,sponsor really ungry,brekfast in morning is nor same level hotel.also not changed bed each day.
Staff was excellent, very clean
Very welcoming staff, good facilities and food and in a convenient but quiet location
Friendliness of the staff; excellent restaurant, very clean. No air conditioning in the room; uncomfortably stuffy on a sunny, but only moderately warm day in May.
Excellent service with very high standard food. Pleasant quiet location but can be busy when event taking place at Hockenheim circuit.
The rooms are very good, food is very good and staff is willing to help. Top hotel
Good location, not too far from motorway. Nice rooms, clean, good restaurant. Good value for money.
First we passed by the hotel since we thought it was too high end in comparison with what we had booked online, then we checked the name again, and it was the right one! The staff was very friendly, and the restaurant offers a wonderful breakfast as well as very good food for the other meals. I wanted to book a massage but everything was already reserved for that week-end. Next time I'll book it when I book the hotel!
great conditions, friendly hosts
Friendly staff. Free wifi internet Poor breakfast, we had to go somewhere else afterwards. Beds very small and not very comfortable at all. Towels worn out.
It was convenient & reasonably priced They didn't have Visa facility. Remote for TV didn't work
Nice staff; Good breakfast; Free parking; Free internet Internet was slow; Strnage, there was not cold water (only hot)
Rooms that are on bottom floor that faced the parking lot in the rear.. The bushes could be cleared and the small patios could be cleaned up.The one room was like being in a cave..Also rooms are in need of new carpeting.Staff was real friendly and helpful.
A nice clean hotel good breakfeast easy to find and good value for the prices of the rooms.
The breakfast was excellent and the price was reasonable. It was easy to find and we enjoyed not having to pay for parking It was very warm in the room on the August day that we were there and the hotel did not have air conditioning,
I stayed in apartment: the room is massive, it is quiet, the breakfast is good The furniture is cheap and the carpet needs updating (very much warned out). The cookery utensils are cheap, knives and forks have a slight rust. Still, for the price paid this is a very good value hotel
It was a good size room . I particularly liked the condition of the décor and I found that it was very clean. I also thought that buffet breakfast was good value
Wonderfull old palace and attractive enviroment. Good internet connection. Evening staff was not english speaking (but anyway very kind). The room bath is poor, realized by a pre-fabricated box installed inside the room. The palace is old and very nice, but room wooden floor is too "commercial". The price - due to the bathroom prefabricated, is too high. Furthermore, the air aspirator of the bath is installed inside the shower!!! It's electrical!!!
Relaxed and family-owned hotel atmosphere Liquid soap in 4 star hotel?
Very pleasant atmosphere, charming interior, lovely surroundings. Just one complaint: The scrambled eggs at breakfast were cold!
I have stayed several times at the Hotel Schloss Heinsheim and have never been disappointed. The castle is beautiful, the staff sincerely friendly and welcoming, and the situation relaxing. If you get a chance try out one of their meditation courses, and have dinner in the restaurant- there is a new chef who is excellent.
The staff was superb; the hotel was clean and accommodating. For the price, the stay was one of the best deals ever. I can't wait to go back.
Hotel was on a lovely piece of property in a cute Neckar River town. It was a bit shabby around the edges (lawn and flowers untended, cracks in the walls, carpet frayed) - but still had a nice aura about it. Our room was large and faced the front courtyard area. We only had their delicious breakfast, so I can't comment on the main restaurant.
Excellent Hotel location and ambiance was good
A peaceful small village atmosphere, quaint old building, echoes of elegance from a former time. Excellent breakfast. We should have been advised that the restaurant was closed and that the other one in the village was also closed Saturday night. Drive to nearest restaurant was not close. The bed was not very comfortable, although the room was nice.
I loved the management and staff. The food was great. Everything was clean. I want to come back and spend more time there. I did not find any problems though I was only there for a short time.
I thought this hotel was poor value for money with very view plus points.
a very bad hotel, lots of highway noise and old airco systems that makes more sound than the highway
Excellent breakfasts, comfortable rooms, great location for motor sport.
The staff were very friendly and obliging, the food was excellent and the room was a good size, comfortable and clean.
The hotel is literally on the race track and the food is very good. The staff is nice and it's very enjoyable for car lovers.
Location, service, reception, breakfast No points
Great hotel for the races,superb food, great service, i'll be back next year !!!!!
There was nothing that the staff would not do to make your stay as easy as possible and a pleasure, although the restaurant was closed on one of the nights we stayed, the hotel made sure we had a taxi to a restaurant in town and even asked what type of cuisine we would like! Nothing.
Too close to the motorway (rather noisy . small rooms and some without window)
The early studio booker is an excellent idea for independent travellers who want to organise their own travels.
Good Retaurant -
The reception was rather cold.
Hotel closed on the day of arrival, very rude and unflexible owner, low standard of the room.
Breakfast was very good; dinner in an inner courtyard in nice surroundings and atmoshpere. No parking facilities at the hotel - had to park in the street nearby.
generally old/run down. No soap/shampoo in bathroom (very poor). bar restaurant closed at 2pm when i arrived and again when i got back at 10pm!
very cheap room at 30 eur , room very basic , decor out of the 1960's, food ok and cheap as well, location good if you are going to sinsheim or heilbronn duvets are super thick and boiling hot , either you are cooking or freezing , hanging light fittings in the dining room are at hobbit height and if you are more than 5 foot you will hit your head
Well situated for the park area which was lovely for walking our dogs after along journey. The courtyard was pleasant in which to eat our evening meal. The steak was great and the beers esepcially the local brew excellent. See through glass door in bathroom might be ok for some but is not to everyones taste, after all do you really want to be seen when using the loo ?
I liked the flexibility of the personal regarding special service requests not covered by the booking Poor quality of the bed; too noisy!