An excellent family run hotel offering, excellent food, service and facilities, the spa is a great place to unwind after a days walking in the local mountains.
The quiet yet convenient location and the spa facilities We were overcharged 10 euros on the quoted price plus 25 euros for using the in-room safe
My son & I stayed for 5 days and had a wonderful time. The food was excellent, the service friendly and professional and the room and balcony overlooking the garden and mountains was slightly small but very clean and comfortable and had everything you could require. The Wellness area exceeded our expectations. Public areas were welcoming with afternoon tea with cake or fruit salad. Lovely quiet position with a short walk into the town and lifts.
Food. Spa. Friendliness of staff.
the walking french bed
attenzione alla reception, il ristorante, la gentilezza del personale, pulizia. la camera comfort piccola, il centro benessere non è di livello.
This is a lovely friendly little family-run hotel located near the edge of town and the national forest, but just a short walk to the center of town and the ski lifts. The food was fantastic, and the spa/wellness area is just beautiful--the photos on their website don't do it justice. It includes many extras, like a waterfall and a fountain. We had the standard room with French bed. It was very small, with a small double bed (sometimes referred to 1 1/2 bed), but it was immaculate and well laid-out, had a good-sized bath with full tub, and a large balcony. The bed was adaquate for us and lacked the center crack you usually find in larger European beds, but tall people or those with a lot of luggage might want to upgrade. A municipal complex is slated to be built next door, so you might want to check before booking to see if construction has begun (maybe 2010?). Summer is construction season and many restaurants and whatnot are closed, but they fed us so well with half-board (breakfast and dinner) that we had no appetite for lunch anyway. The town is very densely-built, with many one-way and blocked streets in the center, so driving there was a bit of a challenge. The local roads are very narrow and twisty, so taking the bus from Trento might be a safer option in winter!
We thought the location right by the lake edge was lovely and because we had a room overlooking the Lake we enjoyed the views very much. Good internet facilities despite the fact that you had to ask the reception for a password every time you wanted to use the machine. The hotel restaurant had good food. Our room wasn't ready when we checked in ( within the recommended check in times). Parking is a real problem at the Hotel. Only a few temporary parks immediately outside and we had to park our car, a ten minute walk away,as provided by the Hotel.
Superb location. No air conditioning or fans in rooms = extremely hot rooms during summer months. The free parking "near the hotel" is actually a lone parking lot some 10 minutes walk away.
The location was good. It advertised wlan and air-con. it did not have either of these. Not value for money. False advertising. I stayed there because it was supposed to have these facilities.
The hotel has pleasant grounds, appears to have a good range of facilites, and the breakfast buffet is reasonable. The standard rooms are of low quality with plastic chairs, table, and furniture and have a general air of shabbiness. They are certainly not up the standard expected of a 4-star hotel and the high price charged. The desk staff are generally unconcerned and unhelpful.
Excellent services and facilities. The best hotel in Riva Del Garda. a few (but pleasent) minutes walk to the town center, internet is not free.
The location on the lake was breathtaking and the superior room was spacious. I was shocked that I was unable to get anything to eat at 4pm due to all cafe bar restaurants closing between 2 and 3.30pm.
Quiet, close to Lake of Garda ( 50m) too many campings around the Hotel, no mini bar, no information inside room
Nice and pleasant location, you find lots of shops and restaurants nearby, the hotel is situated by the lake beach, along a footpath that skirts the Garda Lake and leads you to the center of Riva del Garda. The bedrooms are excellent, good breakfast, friendly and efficient personnel. The hotel also offers an elegant Spa center. I honestly enjoyed my staying and would recommend you this hotel. The hotel is a bit far from the center.
Directly placed at the lake, very good parking possibility ( really a problem in Riva ), personal very friendly and ready to help. Breakfast was very simple without any changes...not suitable for a 4* hotel. Our room was quite dirty ( bathroom ) and on the roof was some mould falling down. They offered balcony with side view lake...from our room was only the possibility to have a view at the camping place along the hotel.
Spa center was very good, location of the hotel was excellent. Small TV without international channels, no cable TV
Hotel was well placed for eating and shopping in riva del garda. Large room with balcony. Toe nail in bed when we arrived.
Good location on lake front. Nice room. New and clean. Great dinner. Nice spa. Jacuzzi water is cold. Fresh fruit would have been appreciated rather than the canned fruit.
Room was on the small side, but all other facilities and breakfast was very good.
Staff very helpful & friendly. Nice location close to lake. 10am Check out too early especially trying to organise young children for departure.
(1) Cleaner has opened room even I have a notice not to enter provided on the door. (2) I had to change my departure day (one day before) I was asked to change it on the booking.com website first.
Hotel was clean and the hotel staff was helpful. We had nice views to Lake Garda from our 4th floor room. Room was quite spacious and had air conditioning. Also WiFi was included in the price as well as the breakfast. The pool was ok as well. There was also parking place included in the price and it was private and monitored with CCTV. It was more or less for older people (over 60 years old) so we did not fit in that well, as we were only 30. Hotel is used for big travel agency group travelers and in the morning it was bit hard to find the proper table in the breakfast room.
location is good, only 5 min walking to the lake. i think 3 stars is enough for this hotel, the breakfast was poor. the bathroom was very small
the location and view to the lake
Big rooms, good equipments
New, clean and very comfortable, well equiped. Not far from centre of Riva as well as beach and parks. Free parking. Good value quality vs. money. We get higher level of apartment then we booked for free (was not Annex). Poor internet connection (Wi-Fi), 3 hours per EUR 5.
Nice reception, nice flat, everything there what you need (e.g. for cooking) very loud neighbors, the chairs are uncomfortable
There was no problem to check-in in the morning, thx. We were with bikes, parking is across the street, there is opportunity to clean them on the parking spot, good choice for MTB people. Room ok, no problem. Nearest coop is some 400m away, they open too late (8.30)
Very clean, very luxury and big apartment,excellent location.
Francesca in the reception was very welcoming and helpful. The hotel is in an ideal location for immediate access to old Riva del Garda and the lake. It is clean, bright and comfortable. Nothing major. We paid a bit extra for the suite to discover that it is on the fourth floor with such a slow lift that we had to use the stairs (74 every time!). Could be a problem for some guests, though we didn't mind. Wireless internet was supposed to be available in the room, but this was not the case. We appreciated the offer to buy us a cable, though were happy to use our computer in the Breakfast Room.
Right in the centre of Riva. Good location, friendly staff and you must try the Goulash Soup in their restaurant.
Friendly, helpful staff. Great menu in restaurant. Good breakfast.
the location. there is no park near.brekfest was fair/
Proximity to area attractions at value price.
Location, cleanliess of the room. Mini-bar didn't work at all, we couldn't use it as a refrigerator (not could water, no ice, but temperature outside is + 35 at least) Hotel staff told us, that if we need smth fresh, we could leave it at the kitchen of the restaurant. There are no any plates & glases in the room. Air condition didn't work during the night. I couldn't recomend to stay there at least in summertime.
Our best hotel stay ever!!! Very nice and professional service and fantastic room!
Comfortable conditioning, cleanly, quietly
Excellent suit with good sized room and Jacuzzi Parking in the area proved to be very difficult
It was located in the centre of the old town which was an excellent location to visit the town and the lake front. It also ran its own restaurant below which specialized in German cuisine, and the quality of the food was excellent, and the price reasonable. The room was well kept and clean with all the facilities needed. It had no parking but paid parking was available in a secured carpark 5 minutes' walk away.
this hotel is much much closer to the main area of Riva than we thought from the map. the place felt bran new and for this is was lacking something - however the guy at reception made me a fab cappuccino!
The location was very good. The breakfast was a nice European type buffet. The room and hotel was very clean and the staff was helpful and friendly. Parking is a problem that is not fully explained. You cannot park at the hotel as it is a pedestrian only area. The. Staff. Was. Very. Helpful. In solving. Thus. Problem.
Good clean building with high quality finishes. The air conditioning was broken resulting in the rooms being far too hot to sleep and the management stated that there was nothing that could be done. No offer of compensation was mentioned but we were advised to open window !! This affected all 3 nights sleep. Also I believe the hotel definately needs a restaurant. Spa attendant seemed abrupt when questioned about bookings,
Location view and staff and brekfast where all excellent On the website it had said there was an indoor swimming pool but there wasn't
Breakfast is good. It is a four star hotel with a bed that's 1.60*1,85m very small. Value for money is poor.
Great location - near lake and old town. Pristine room and hotel generally. Great staff. We were lucky enough to get upgraded to one of the wellman suites - amazing room with jacuzzi, steam room and the best lakeside views. Just fantastic! no
Riva is a stunning town with great restaurants/bars and fantastic scenery. The experience of having breakfast with the beautiful garden and pool in front of you and the mountains in the background - stunning.
The best location I have been in in my honey moon I stayed in the weakness spa which was great The shower is next to the entrance
Very nice overall premises, very nice pool area and breakfast space. Appreciated the garage in the hotel for parking. The room itself was in need of renovation. Bathroom faucet was leaky, some of the fixtures were broken in both the room itself and in the bathroom. TV reception was poor (many TV channels were noisy).The 2nd floor wireless base station was inoperative so I could not really use the Internet in the room at all. Staff acknowledged problems when I complained, but no fixes were done for any of the problems during my visit. Excellent hotel otherwise if the room would be renovated. Other rooms in the hotel seemed to be updated, so we just got the worst one.
Good location, very close to the waterfront, doorman let us in after 1am with a smile. Long walk with luggage as it is in a pedestrian area, room very hot. Breakfast fruit juice was a mix, not real juice.
This is a great little Italian hotel slap in the middle of Riva del Garda. It is traditional and stylish. We stayed for one nignt in August while attending the music festival and we had a very pretty balcony room with a view of the piazza and the tower. The hotel has good basic facilities and is completely charming. We ate breakfast which was exactly as expected in Italy with a good simple buffet. The restaurant was busy in the evening with plenty of Italians but we did not eat there. We would have but we were on a brief stay. Riva is a stunning place and our stay at the Portici will be one highlight of a lovely summer.
The clean room and the window and balcony facing the piazza The beds were to hard
Excellent location in the center of the village. Extremely well-appointed and clean rooms furnished in local rustic style. Very friendly personnel. Highly recommended!
Very nice hotel in a perfect location for a ski holiday. Friendly staff and good facilities. No
everything,closeness to gondola,an apartment was excellent,walking distance from centre maybe breakfast shoud be better
The location of the hotel is perfect. In addition, the wellness center (spa) was great to relax in after a day of skiing
The hotel is in a fabulous location right next to the ski lift. The owners were kind enough to upgrade us from a de-luxe room into a suite at no extra charge. The rooms were very individual and quite beautiful.
Personal was very friendly and fine. Very nice room, clear, really fantastic. I can recommand this hotel evereone, at first to our familly and friends. We have 1 year old twins and everything with them was really good too. When we will visit Madonna di Campiglio again we will want only this hotel. See you in winter :))
The pool is nice, the location in the area is nice the air conditioning does not really work - it makes only noise - no cold air!! there are not enough chairs and sunshades in the pool, and they do not clean the room in all the time you stay - even if it is for a long time
aircon room, the balcony and the lovely swimming pool.
Big rooms, nice location room was located in the basement with no view and iron bars around the 'balcony'
Extremely friendly hotel, with excellent location and well furnished room. The staff worked very hard. We thought that the insistence of paying cash for all drinks each evening was a real nuisance - they could have simply taken a visa deposit. Food was very german, rather than italian.Vegetarian food was fairly low profile
Our room wasn´t prepared at time.
Please write at least 15 words
the ventilation from the room is very noisy and you cannot sleep well. no restaurant and they offer you a room service, you can order pasta but they don't tell you that are frozen pasta's and warmed up. you are happy that you can order also they have no TV. only video on demand.
Good location. Effecient yet friendly. Nice and warm inside as it was very cold outside No
Very good location, clean and nice rooms, excelent food in the restaurant, the breakfast was a little limited in choice, but still ok. No.
The service was fantastic - absolutely faultless. The staff could not have been more helpful.
Tidyness of the complete hotel and the friendly staff
The new spa is very nice The restaurant was not appropiate for a 4 star hotel (only one starter and one dessert on the menu)
The service was extraordinary on the highest level- I would rather say 5 stars service
Staff were very friendly. Clean rooms, good breakfast, good service.
The service was great. We loved the fresh plum tart for breakfast. The wireless internet service was difficult to to setup. Fortunately, it was only 2 euros an hour.
Excellent location by the lake and super service. The man in the reception was extremely helpful and nice. We enjoyed looking for bears from our balcony, but only saw mountain goats. Breakfast was a bit poor.
Good quality simple modern hotel in convenient location if you have a car
Il paesaggio attorno al Garnì davvero spettacolare. L'accoglienza e la cura degli ospiti altrettanto. Consigliato. Nessuno!!
The staff is very nice, friendly and helpfull. The hotel is on the road to S. Lorenzo, but the location is perfect to explore the beautiful nature around. We had a room with view to a small lake and the atmosphere was wonderful. There is a restaurant bear to the hotel, where we tasted some tipcal Italian food.
The staff was cuorteous helpful entertaining. The lake was beautiful and the surrounding mountains are world class. It is a quiet hotel.
The location was perfectly removed from two villages so it was both convenient and secluded. The hotel staff (off-season so just one person interfaced with clients) was exceptionally attentive and helpful. My husband hurt his back while there and the hotel manager personally drove us to the doctor and helped to translate for us. He truly went out of his way to help us and in general he obviously loved working with his clients and providing excellent service. The bed and pillows were a bit too firm. The spa hours and facility was a bit restrictive, although the price for the stay was rather modest so having a spa at all was a nice perk.