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Location and design The breakfast was poor quality relative to the rest of the hotel
Service and facilities excellent. upgraded on arrival. good location and many recreation options. Unfortunately, at checkout the bill was too high by about 15000 HUF (about 50 euros). After some discussion, it was corrected but no explanation or apology was offered.
Beautiful lake-front view, easy access to the trail that borders and goes around the lake, Hotel staff did not prepare for my arrival like I had requested during the reservation process (I requested to have a bottle of wine waiting in my room as a surprise for my fiance - did not happen); had to change rooms within 2 hours of arrival due to AC not working - second room, although cooler due to location in relationship to the sun, ALSO had a faulty AC; when offered to switch rooms, I had...
The hotel was very beautiful situated and everything looked really nice! It is a perfect hotel to relax. The beds were a little bit too hard.
The overall look of the hotel was nice and clean and the staff was friendly (even though they didn't speak much English). The location of the hotel is really peaceful and convenient, also the pool area is good. Breakfast could be better in terms of variety and the same goes for the restaurant in general. In my opinion the price of the room is too high (we paid about 130 euros per night for a standard room) because the room is a normal hotel room and our room didn't even have a view to the lake.