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Good location to the city and butterfly sanctuary . Lots of birds on the property in the hedge row. The staff were very friendly and tried to communicate with us even though we didn’t speak the same language. The restaurant was closed due to a party so we couldn’t have dinner. They brought us dinner to our room from the Buffett. Breakfast was amazing and huge! We appreciated it was included in the cost. Nice to have a thumb drive with movies too.
It got quiet cold in the room which was okay if you got in bed and snuggled. but it was too cold to just hang out in the room , would have been nice to have a space heater.
My review is not fully objective, as I was the only guest as it happened, which created somewhat different situation than typically in a hotel - your experience may vary. It is also worth noting that this hotel is more oriented towards groups and events and not booking.com guests. With that clarifications in mind, here is what I particularly liked: - the BEST Mexican breakfast I had on my 1month trip :) - fantastic, very welcoming hosts - big room - tranquil, quiet, rustic surroundings and (very) fresh mountain air
The hotel tenants are wonderful people. Like most Mexicans, but really even better than most. The bathroom was sparkling clean. The checking was done with a drink which was very pleasant. Diner and breakfast are really good. Although this hotel has a lot of failures, we felt very welcome and we have enjoyed our night-stay.
There are dogs barking all night and it's very noisy because of that. Not soundproof between the rooms and our neighbors starting watching the Simpsons at 7am. Also they snored and it felt like they were in our room. The room is really really cold. We put all the blankets on one bed but it was still cold. Although the room was very clean, it smelled of vomit and we had a hard time sleeping.
The space and the facilities in general
There was just one waiter
Quiet location. Nice staff. No how water or internet during our stay
Lack of hot water and no internet
based on 132 reviews
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Most Popular Landmarks
- Sanctuary of Carmen 2.6 mi