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large and clean rooms, friendly staff, directly in the city centre, good value for money equipment and decoration of rooms quite basic (although nothing essential was missing)
Nice, quiet and clean hotel with big bads and tv There is no free lan or wifi connection to internet. There is only one computer with connection to internet next to reception. I was on business travel and I needed internet to do my work from hotel room on my pc. That's why I wouldn't stay at this hotel again on my business trip.
Clean hotel at good location
The service, free use of computer and printer, breakfast is very good as well as spacious rooms. No free wireless internet on the rooms, no bath tube in the bathroom, no slippers and bathjacket in the room
very good restaurant and nice bar
The major problem for me was that the hotel didn't have it's own free wireless network. It was only possible to use especially prepared computer to access the Internet but for business purposes it's useless. In future I would stay in the hotel only if free wifi network is available
The location is excellent. It is 2 minutes from the centre of the city with its street car and bus terminal, 2 minutes from shopping, and 5 minutes from the old town. No problems
Pleasant reception and well furnished room if a little old-fashioned. Breakfast was also first rate
Very friendly, nice Restaurant, Room Size was gerat
there wasnt anything my daughter disliked about Hotel Central, she enjoyed her stay very much
incredibly helpful staff no
Beautyful surroundings, fatastic for hiking and exercising. Pleasant staff and facilities that met expectations at the price level.
Great staff, very helpful. Lovely setting.
Beautiful surroundings and excellent facilities. Very nicely laid out for hiking. Wonderful swimming pool. Friendly staff. One sour individual (male) in the receiption ruined an otherwise excellent rating of staff. The hotel can only wait a few years before an overhall is required. It is beginning to look a bit worn in places.
Although I did have an booking confirmation, I was forced to change hotel close to this hotel. Just only because of, "We didn't have any room any more...".
A very nice hotel with friendly staff
The hotel is beautifully located in the Frankenwald forest, and Bad Steben offers a fantastic variety of spa, cosmetic and health treatment. Also, there is a system of foot paths that offers the possibility for walks and jogging for all needs. Good food. The fair rating of personnel is because of one person in the reception, who clearly should not be their. She was unfriendly, unhelpful and demonstrated no understanding of service. However, this one person was an exception, all other staff deserved good to excellent rating. The hotel is now 25 years old and the need for refurbishing is getting obvious.
The location in Frankenwald is very attractive. Beautiful,calm landscape. When we have ticked off "Golf/Sports" it is because there is a large selection of footpaths around the hotel where you can walk or jog, and the pool facilities are excellent.
Room was of a good size for 2 pers, and the bathroom was light and not too small All-in-all the hotel appeared a bit shabby
Staff was extremely cordial, excellent service.
Staff helpful once you found the hotel e.g. provided directions/map to get to town centre for evening meal but then you were on your own... Breakfast good with egg [omelete] feshly cooked. Better infomation for those arriving on foot e.g. by rail to get to the hotel would help - yes it is quite near the main Hof rail station [Hbf] but a better description/ map would assist. It is also a trek down to the town centre e.g. to get a meal in the evening [and back up after], as not any obvious restaurants nearby - only some smokey bars.
good breakfast buffet, quality food and wide choice despite the hotel being a small one room was a bit cold on our arrival, but nevertheless warmed up quickly
style, room furnishing, easy parking, excellent internet access My shower floor would have needed some thorough cleaning. Otherwise the hotel was clean.
The Strassberger Tor was the best find of our road trip in Germany. Everything from reception to restaurant to internet access was excellent and could not be faulted. Great rooms made for a good nights sleep.
Good price, free internet access, nice staff. The hotel seems to be very old and could use some refurbishing. Floors are very loud. There is no AC, noisy from street with open window. Poor breakfast as for german hotel.
Nice, clean, large room. Excellent restaurant. Attentive staff. Short walk to haupbahnhof. Near good restaurants and local sites. None
We really enjoyed our staying at the hotel Strauss. The staff members were friendly and breakfast was rather rich. Besides, the hotel has an excellent parking.
Staff - helpful
Good location good brekfeast
good service at the reception
Directly in the middle of Hof, good location. And I had the possibility to get a free parking space as well. There was no reception of wireless signals in my room. That needs improvement.
My room was large, everything was clean, and the staff was very courteous.
We liked the friendly Staff. We know the Hotel is old and it smelled not very good in the room. But the rooms was clean.
Central location. Friendly staff.
Excellent value for money Slightly too formal an atmosphere in the dining room
The staff was most accomodating and the location was near the center of Plauen! Great, quaint hotel.
Big,silent and clean room with balcony, friendly staff, good service reception and restauran. Excelent, big breakfast bufe. no wlan possibility in the room
For the price a good hotel, large rooms, swimming pool and sauna. Close to the highway No internet connection in the rooms, only at the lobby (free of charge)
The room was spacious and comfortable. The spa and pool were relaxing. The breakfast was good and varied. There was no wireless in the room and intermittent service in the lobby.
Check-in prcoess was perfect. The family room we bboked was spacious and clean and with a large nice bathroom. We borrowed bathrobes in the reception - they came in all sizes - and used the pool twice. Breakfast buffet was fine too. The dinner menu in the restaurant was a bit heavy.
the swimming pool, the breakfast, the location perhaps a bit dark
Very good hotel. Plesantly surpriced by the high standard...did not expect this from a "motorway hotel"...
clean and uncomplicated, easy to find, close to Motorway exit, easy parking. I had booked for Sun night 11 Oct. I had phoned on Oct 7 to advance this by one day and was told by Frau Kuhn that this change of dates was ok and was now in their system. When we arrived Sat late the night porter had no record of us. He eventually found us in the system for Sunday night. Luckily a room was still available.
the rooms are spartan but clean. However the food is exceptionally good. Very fresh delightfully presented and tasty some rooms suffer from motorway noise if you like to sleep with an open window
The staff, the room and the swimming pool
The staff were very good with the children. The pool was great, if a little chilly. Good food in the restaurant. Very quiet considering the proximity of the A9.
The hotel staff were super nice. Made me feel like coming back again.
just perfect, nice, clean and warm, great breakfast and friendly folk what more do you need?
The employees were very gracious, pleasant, and helpful. The breakfast had a variety of foods to choose from. The Bahnhof was close. Not difficult to find.
the restaurant was in the same building, breakfast was good and staff was really nice and helpful i had to leave the room already at 10 am, and i had problems with internet
My stay was very pleasent
Especially kind and familiar staff, delicious breakfast, close to the railway station, pleasent inner settings and a pretty good Sauna. There wasn't.
Very friendly hotel and quiet area. Breakfast was excellent and much better than I expected.
The room was very clean and comfortable.The breakfast was very nice and had a good variety.
The staff were very helpful and moved me to another room when asked because of the heat in an upper room due to heatwave
Friendly staff & good food