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The hotel is very well located The interior of my room was quite old. The desk varnish was gone and the room was pretty smelly.
Very good location in the center of Shinjuku, about 10 minutes away from the train station and taxi service outside. Had an ATM and 7-11 attached to it. All the amenities a person could need, toothbrush, hair brush l, razor shaving cream, free bath salts for everyday I stayed. Shampoo conditioner and body wash smelled great. Shower and bath were awesome! 1rst floor breakfast was the way to go, 8th floor cafe was nice but had less variety than the other. Staff knew English, and the concierge service was great for booking and easy airport limousine back to HND airport. Very close to robot resturant and bars that are open 24 hours. Nothing!!
Price was slightly below the competition, but in retrospect, I would've gladly paid more for a much better stay. Close to 7-11 and some fun areas in Shinjuky. I've traveled to Tokyo for 3 straight years. This hotel is the worst by far. Even though it's advertised as a 4-star hotel, it is NOT a 4-star hotel. Here's what I think: Very small room, even for Tokyo standard. There were a few groups of rowdy tourists, and I can tell that the concierge was exhausted by them, and was not very friendly when she was helping me out. Even though it's in Shinjuku, location is not that good. It's right next to a bunch of love hotels and far from the main Shinjuku station. Overall, a big disappointment for me.
Good location in Shinjuku within walking distance of major shops, restaurants and public transportation. Hotel looks new and has nice lobby, breakfast area, and rooftop lounge. Bed was very comfy. Room is tiny but not a complete surprise in Tokyo. However, there were several small things that could have been done to make the space more useful such as more clothes hangers, a shelf over clothing rod, and towel hooks in the bath to name a few.
Small but cozy room. Perfect location.
First, let me start with the location. I will say it is friendly for all ages 18 and up. I include even seniors because the location really does have it all! However, it is really close and somewhat in the middle of their redlight district and Although I know this can sound problematic or even too crazy, it really isnt because all of it is kept away from the streets. You only know what the places are based on the wording of the advertisement outside such as "thai special massage." All funny though even for us as a married couple. You are only two blocks (5min walk if you are slow and not from the city like we were) from the Shinjuku train station and this was solid gold for us to get around even with our luggage because in case you have not heard, Taxis are pricey!! Another great thing about the location is the food! We are foodies and we love bargains and high end so we can try it all!!! I also do not eat fish and my husband loves his sushi and again, they have it all! From 1,000 yen lunches to nice steak dinners in which we spent up to 9,000 yen but we also ordered a couple rounds of beer and limited this kind of spending to only every other night. Other than that they have reasonable 3,000 yen dinners for two and we even had steak tacos at this rate!! As for the staff, they answered all the million questions we had even when it was reallllly busy during check in hours. They were all very patient! Our package did not include breakfast but the hotel is located in front of a family mart and across the street from a 7-11 (with an ATM) and in case you did not hear in places like reddit, some people come here for food from these places alone! We usually picked up sandwiches or hotcase items with drinks for under 1,000yen in total for two of us! And went about our day. The hotel people clean the room everyday, restock toilettries in the bathrooms daily, and leave you water bottles daily as well as fresh towels. Very very clean people and yes you might be culture shocked to learn the square footage is veryyyy small but two of us fit just fine and comfortably and come on, if you are going to japan do your research! Anywhere you stay will have the same issue with squarefootage because this country has one of the most expensive realstate value, meaning this culture often downsizes in space because larger does not neccesarily mean better. I wish there were more i could say and although I could it really means you should choose APA at Kabukichu! I have nothing I could possibly complain about. I mean wour airplane landed 6 hrs ago and I am already leaving a review.
Location, Limousine Bus access, Close to train station, affordable Wi-Fi is good, not great, but free
Location is very good and room is very clean as well.
My boyfriend and I stayed there for nine nights and were able to explore easily. Locations such as Akihabara, Harajuku, Meiji Shrine, Shibuya, and a lot more are a short train ride away and with the train station so close it was easy to get around. Lots of shops, restaurants, and arcades within walking distance of the hotel.
The location of the hotel is excellence. The room is clean and relatively larger than other hotel in similar price range. No fittness center
Very convenient location. Good Cleanliness and provode good quality shower gel and shampoo. Unfriendly male front desk staff (no smiling face). We came with 2 families and 5 small kids, they were making some noise and chasing around at the lobby while we were checking in, one male staff warned us this was not appropriate. Yes, I respect the reminder but expect a more friendly approach. And I believe if the hotel allows to have children to stay in, they should anticipate how children behave. It was our first day arrival, with such unfriendly approached, it really spoilt our mood.
The staff at this hotel are very friendly and helpful. The location is very convenient to many sites and transportation stations. I would recommend this hotel to a friend. Rooms are a bit small but average by Japanese standards.
Friendly staff speaks English and location is very close to Train station. Love staying here when I travel to Tokyo. The pillows were very uncomfortable.
Breakfast Poor customer service
Tokyo area was greate.
This hotel cannot be beat for location and value. There are nicer and/or cheaper hotels in Shinjuku but I will be staying at the prince from now on.
Great location, close to the night life and train station
The stall was really helpful and was the only hotel that I stayed in Japan that provided soft pillows... This hotel was the most expense one that I stayed in Japan, around US$185,00 and for that price I was expecting a much better room. The bathroom was disgusting with visible mold all around probably because the exhaust fan wasn't efficient enough to keep the moist out of it.. The toilet bowl underneath the seat was all black mold... The shower walls is getting yellowish probably because no scrubbing it's been done.. I saw a single room keeper guy cleaning the whole building floor when I got there but he was cleaning alone at least 18 rooms in that floor as I noticed the rooms doors was all wide open and he was running between those rooms with vaccum and cleaning supplies and etc... The blocks/area around of this hotel have lots of "massage" business places and lots of guys hanging around the walkway corners to offer girls to do a "special" job if you interesting... Definitely not a family hotel to stay ! Few blocks away from the opposite side of the Shinjuku Train Station I stayed at Sun Route Hotel of Shinjuku that was much much better location in the area and a family hotel with quality and breakfast include for under US$120,00. Hope this review helps lots of visitors.
Just about everything was as expected. Only complaint was that room was too warm (March stay) we couldn't get the air conditioner to cool the room adequately and couldn't open the windows to cool it down to an acceptable level.
Room was clean and comfortable. Bed was plenty big (I'm 6'2"). Price couldn't be beat. About a 15 minute walk from Shinjuku station (take exit near new BusTa). As with most rooms in Japan, it was small. Not even enough floor space to open my suitcase. That was to be expected.
compared to other hotels in main tokyo areas, it's a decent value. All rooms are tiny there, and tend to be expensive. This one was clean and quiet and 10 minutes if you walk fast from Shinjuku station (15 if you walk slow). Don't be deceived as I was by proximity to Shinjuku Gyoenmae station. Most of the places you are going as a tourist are off the Shinjuku station. Tiny pillow which gave me the worst allergies of my life. Bed can only be entered from one side, so couples may be inconvenienced. Room was not serviced one day so had to go down and get towels. Have to put key in slot for electricity and of course I forgot it there one day.
The location in Shinjuku is excellent you can walk to the Shinjuku station or get a 5 min cab ride. Tokyo is an incredible city but the areas are quite spread out so you need access to the JR or subway so that you can get around quickly. like most Tokyo hotels at this price the rooms are pretty small
Nice location but that's about it Never seen Japanese worker has no smile and unwilling to cooperate
Good central location, right in the middle of Shinjuku, easy to find and to reach by public transport. Very clean. Helpful staff. Small room, big bathroom (the bathroom is as big as the room itself!!)
Room was small just like any other hotels in Tokyo / Japan but the bathroom was surprisingly spacious with a separate bath area and bathtub. The hotel is clean and new and staff spoke reasonable amount of english. There is a computer for guests to access internet in the lobby which is great. The bedroom has barely enough space for us to walk, let alone our luggages. The double bed was too small for the 2 of us (mind you, we are just 2 average sized asian). The location is a distance away from Shinjuku station (15mins walk). We had to drag our luggages across the busy streets to arrive at the hotel after alighting at Shinjuku station in the airport limousine bus which we had to repeat when we head back. This is the biggest problem we had of the hotel.
The location, very close to the Shjinjuku Station. The room was quite small. The only window in the room was fixed with no possibility to open it (the personnel justified it saying that it was due to security reason). Due to this, it was very uncomfortable to stay in the room after a shower for the limited space available and condensed steam on the window, meaning... shower only in the morning and then go. Wi-fi network available only in the lobby and always very very slow.
Fine location on Shinjuku area, friendly and english-speaking staff, free lan-cable internet and nice breakfast (japanese and western style)
Impressed by not only being allowed to be ecologically minded but being recompensed. If you choose not to have your room serviced you got back 500¥ per day up to 2days permitted. Other hotels could learn from this
Easy access to the essential street buzz of Shinjuku Breakfast isn't too good. Better eat your breakfast outside.
Location is very good (if not accompanied by young children or teenagers).new furniture, excellent room amenities, every thing you need is there. Very clean. Toilet is brilliant (shataf and bidet). I would rate it as excellent 3 stars hotel according to European standers Very small rooms 17 sqs meters. Good for young couple with 2 small bags! Poor breakfast
all the staff were relly helpful and friendly check- in too late
There is nothing to dislike. Very clean and well kept. Nice breakfast and reasonable price for Tokyo. The rooms are somewhat smallish but this is to be expected for Tokyo and the price
The hotel was very clean and the location was very good for someone who is interested in seeing the middle class Japanese lifestyle. The breakfast menu could be more international, it's too Japanese. The complimentary bottled water should be replaced every day.
Very cool room clean n enough space just the location not ideal Location walking to subway ok but station is at least one transfer from most destination
Massive room for Tokyo standards with a lovely large washroom. Excellent staff service. Laundromat in first floor was appreciated as we were on a 6 week trip. No
Very convenient to metro and in a good area. Hotel is clean and staff is friendly. Room is tiny. Didn't know this going in and booked for myself and a friend. Two beds wasn't an option and the room was really uncomfortable for two people. Bathroom is also tiny and there's no space for luggage. If I had known about room size in advance I would have booked elsewhere
Hot shower with excellent water pressure. Firm, comfortable bed and pillows. Complimentary bottled water, daily. Wall mounted pump shampoo, conditioner and body washes. Great free Wi-Fi. Clean Convenient Laundry Facilities Close to the subway Narrow Shower, always bumping into curtain. No closet or dresser. Very tight quarters. A lot of ambulances in the area (a bit noisy)
Close to train stations and within walking distance of popular area in Shinjuku. Looks modern. Comfy bed and pillow. Got the smoking room, provided febreze-like spray but didn't help. The bathroom smelled gross, like wet old clothes. Inside of toilet was not cleaned. Weird brown marks, with pubic hair, on the bathroom door. Shower curtains had a nasty smell that the spray couldn't remove. Room is small, even for one person with a carry-on sized luggage, but that's expected in Tokyo.
Service was excellent. English is no problem. Also: I had to print something urgently a day after checking out, and happened to be nearby. So I went in and explained, and the front desk person remembered me and helped me print it (for only 10 yen, for the paper) even though I wasn't a guest any longer. Much appreciated. Location is excellent. Shinjuku is great in terms of trains, restaurants, etc. Kabukicho is famously rowdy, but the hotel is just north of the action enough to not be affected by the noise and debauchery. Very clean. Nice-sized bathroom relative to room size. Wifi is limited to the lobby. No wifi inside rooms. The aircon in our room didn't quite work: the room kept going back and forth between too warm and too cold.