Tondela Hotels

Our stay was extremely pleasant and had no problems at all.

I like everything in this hotel, the staff was very friendly and helpful, the room was big and very clean, the breakfast was also good.

The only thing that could be improved is the bathroom heating, there isn't one, although the room as one.

The owners and their son-in-law were perfect hosts. The owners speak no English, but that was not a problem at all as the son-in-law did. The whole hotel/house is fantastic, very comfortable and roomy. The breakfast was fantastic, a real signature dish for the lady owner. Thank you for a very pleasant and enjoyable stay.

Cleanliness, quietness, good taste in the decoration, extreme kindness of staff.

Just the fact that it is an hotel by the road

The reception clerk gave twice wrong information how to get to the hotel which is not easy

Excelent breakfast

The windows where dirty and the bar by the pool is a mini cabana

Good service and nice view from room.

The Pousada was a great place to stay and is located in the best spot. The shopping center is nearby and so is the city center and the historic district. The room was great the jacuzzi and spa was great everything was fantastic. I am of portuguese heritage and came to visit family about 1/2 hour away in the countryside nearby. I wish I would have found this place sooner. Even if I wasn't familiar with the area the staff and location of the hotel is a great value. I would recoomend this pousada for vistitors and portuguese alike. 5 stars!

the central bar area could be somewhat more animated.

Very nice reconstruction of the ancient hospital. Wonderful space. Good price value at this time in low season.

The noise of the bathroom exaustion is a little boring for me that have dificulty to sleep with noise.

Perfect relaxation and great value. The food was plentiful and beautifully presented and great care taken by all the staff.

The pool was a little far away from the hotel.

Building design and hotel restaurant

Finding the hotel in the town by car

The staff were very nice and helpful. They did everything to make our stay pleasant. Breakfast well served and delicious. Very good location. Viseu is quite a nice place to visit and shop.

The mattresses on the beds were terrible!!!! But that was about it!

The staff were helpful. Facility was clean and comfortable. I would give it my best recommendation!

The hotel is an old, beautiful family house. It's full of history and the guest can certainly breathe the history while walking throughthe very well restored and maintained facilities. The gardens are beautiful and very romantic. The service is good and attentious. Rooms and whole hotel is very clean and confortatble.

Only minus is the location, since there's not much around, so it's a good option if you're looking for a getaway...

Really nice people!

Staff's cordiality

Very poor hotel for the money we pay.

Spacious room with a balcony, great to look at the clear night sky. Quiet.

Difficult to find since the signage along the road from Viseu was confusing, and as the hotel is set back from the road it is easy to miss.

It is a nice, harmonic style hotel.

It is far from the city center, so you need a car to get in. But by car, it takes you 10 minutes.

We found the hotel to be very welcoming, the personnel were very helpful, the food good and the rooms comfortable and very clean. The location is easy to find and well placed for visiting the shopping areas. The parking is also practical and easy to enter and leave.

Nothing to report.

it being so central

room too small, dinner not so good

This is an old in-town hotel with lots of architectural charm. It's a friendly, family-run place featuring home-made goodies at breakfast.

Room and bath are clean but tired. No on-site parking. Nearby on-street parking was easy, but our visit was on a weekend. I suspect that weekday parking would be much more difficult.

A grand beautiful old hotel right in the city center. They had free on site parking. The staff were very nice and helpful. They gave me a choice of rooms both of which were tastefully decorated and comfortable. The hotel is beautiful with nice pieces of old furniture. At night a sitting room with a fireplace was available. Room at cable TV and the breakfast was very nice. Highly recommend.

Nothing

clean, simple and affordable. Good location in Viseu

We chose this hotel because they offered free WiFi, and it did not work. Also packages sent to us at the hotel were never delivered. Staff was unhelpful

The old style furniture !

Hotel owner went above and beyond the call of duty to assist us with special needs/requests. Exceptional service, beautiful place, wonderful little town.

good English spoken , great service, picturesque old town, highly reccommended

Overall a great place to stay. Beautiful House, pool and tennis court, and gourgeus landscape surroundings. Very good price for quality provided. Loads of character

A previous guest spiled a beer by the pool, which was absorved by the grass. The smell atracted to many flies. This is not the fault of the managment, just lack of respect of other guests.

The beautiful, large, mature garden. The very pleasant setting of the swimming-pool. The exquisite, harmonious decoration of the main house.

Room was big, with balcony. Free Wireless Internet in Reception area. Parking very big.

Hard to find with GPS. Position between 2 traffic roads. No English menu in Restaurants. Position is far from lake.

Excedllent food and hospitality

Not much to do in the area

friendly staff, relaxing atmosphere in family, comfort and the possibility of healthy physical activity

nothing to mention

Lots of facilities from pool to excellent dining room. Lovely area with plenty of walking opportunities. Food very good apart from bones in the fish! We British!

Not really enough proactive promotion by the hotel about its facilities.

Very close to the Thermal/Spa of Caldas da Felgueira. Good continental breakfast.

No electric kettle in the kitchen., Aluminium pans for cooking..

Somewhat old-fashioned but the friendliness of the staff (with the proprietors also owning the next door bar/mini-market) made it well worthwhile. Very flexible staff in their attitude and very welcoming.

Will shortly need a bit of an uplift into the 21st century to suit go-getter travellers but for us relaxed types - people is what makes it!!!

It location very near to the thermal spa. There is still a revival of old days, when people dreessed up for dinner.

The rooms were nice but not luxurios.

Location, Hotel architecture and decoration.