The location, the staff and the size of the room. It needed a little more of insulation from both the inside and outside noise and also we got a very loud AC device, impossible to use during the evening.
Good location! Staff very helpful with car parking. Clean rooms but a little small.
Great views from spacious room. Includes a plentiful breakfast and garage parking. Very good location to where explore the town. Next to a train station. Room a bit stark.
large rooms, nice view from the breakfast floor, friendly staff, restaurants nearby
view was great , close to historical centre , nice large rooms it was very plain inside , and no free access to wireless , just an slow old computer in the lobby
The stuff was quite helpfull. There was a free parking in the hotel's garage. The building itself is an unattractive monster, and is situated near railway.
Location and sighseeing
I liked the fact that the hotel was close to the centre of Guimarães and the price. The room was also comfortable and clean. Breakfast was ok. I did not appreciate the look of the building, I mean, it's an old building I know but it could be renovated.
Hotel was very central
The room was big and clean. The hotel stuff was friendly.
Clean, well appointed room and very good value. I arrived at 10.00pm as the restuarant was closing but they stayed open for me and provided soup and an omelete No
Lovely well designed, clean hotel , well mannered helpful staff, well worth the money would 100% return at a later date. Pool would be nice and slightly more variety for breakfast would be good
The very friendly staff and the good location in a quiet area
Service, hotel cleanliness, breakfast internet wifi
Nice room, with a lot of space, two LCD TV. Air conditioning not working.
Good, modern and spacious hotel apartment with friendly staff and excellent breakfast. Nice place to stay if you have a car and want to explore the Douro region. It is a long way from Porto centre and deceiving in its description.
The hotel was clean and modern, the staff helpful and friendly. The shower was a bit substandard (temperature and pressure variable). The Restaurant was closed on the Sunday night of our stay - which was a nuisance as we'd been looking forward to eating there. However, we were able to find a very friendly Portuguese place in the town - great food at very reasonable price.
Very clean, nice apartment, good equipment. Wireless internet is not avaiable in all rooms. Only few parking places.
Central position. The car parking is very bad, though we were told that it was available, and the map on the website needs improving. Navigation around Portugal is very difficult.
The warm welcome from the staff, the cosy but well presented rooms, very nice breakfast,walking distance from all the historic center, restaurants,etc. I have to say that I was reluctant to go to your hotel but was a great experience and I will stay there always,when I travelling.
Pity that breakfast is not included and it's a bit outside of the centre right on the main entrance of the town with lots of trafic
Very good! A free wifi connection in the rooms could be very useful. However, Ibis is always the right choice!
Simple, reasonable price, parking place (for a small amount of vehicles but we were lucky), staff speaks english well. Nothing, considering 2* and the price.
professional and very helpful staff, very good breadfast buffet, location close to the center, shopping mall, motorway, internet, first floor is for non-smokers not recommended if you are a very light sleeper
Nearby is a big shopping mall and as well some bars for breakfast if you do not like to eat at Ibis with extra charge. You can easily walk to the city centre, but you need 10min. We missed a fridge in the room. But I think all Ibis in Portugal miss this as they try to sell you from the bar downstairs 24 hours.
Close proximity to the airport. Rapid check-in and private parking. Comfortable rooms, bar and nice restaurant. Good breakfast.
good service at reception, nice room, quiet
Good four star hotel, with beautiful views, especially from restaurants, and service at a very high level
The friendly and helpful staff. The bar and restaurant with the best food we have had for a long time and the terrace to sit or take drinks and meals. The views were outstanding. The peaceful and calm feel of the hotel, and its excellent situation.The private and secure parking in the garage.
especially if you are fond of having caviar (though not real one) + champagne for breakfast. Disappointing only that 2 out of 4 machines in the fitness room did not work.
Room's facilities, the fact that I can hear the clock from a church near by every 15 mins (kind of romantic), the view over the mountains, the restaurant and terace, the lilis on the loby. It has no wireless internet connection free of charge in the rooms. In my opinion, the free of charge internet connection in the room (wired / wireless) should become a must for all the hotels (like the soap and the towels are).
Teras view no free internet
location, view from window, cakes at breakfast lift
friendly staff ,easy to find bit expensive bar and restaurant at hotel
the village, staff, restaurant and service and the room
Helpfulness & Friendliness of Staff. Food very good. The hairdryer
Very good service, excellent location
this hotel/chateau is stunning. located in a small town- wine country is a 30 min drive. very peaceful. rooms were very bright and large. great food by the pool. amazing morning breakfast we did the tasting menu at the restaurant - bit old fashioned for our tastes. they are rated- but not the best meal we had. breakfast and pool food were great. staff were very friendly and helpful. a real pleasure for us
Large comfortable room and friendly staff.
Beautifully set along the river in the centre of an old town. Very friendly service, good cuisine.
Beautiful views, very friendly and helpful staff. There were a lot of seating areas in which to relax. The bar staff had good memories and the restaurant was lovely. Great breakfast. Rooms extremely comfortable. Slightly difficult to find
We loved the people who are doing the most they can for their guests enjoyment, the they were very friendly and helpfull .We got great tips for travelling in the area and we want to thank them for that. And the hotel is great' it was the highlight of our trip. that we stayed their only one night
Attractive location. Great value for money, particularly with the room up-grade. Attentive and polite staff.
The staff pretty much let you do things your way, and all extremely helpful when needed.
Great location in centro with access for travelers with cars. Excellent friendly and helpful staff.
Clean, comfortable and pleasant surroundings Nothing
Very helpful and friendly staff. Waiter at breakfast was fantastic. Room was large and comfortable and far exceeded my expectations for the price.
Great location and very warm welcome. Staff were most helpful with recommendations for places to dine and drink. Breakfast was excellent with several choices and served at table by a very friendly waiter.
Rooms were spacious and very clean. Desk staff helpful and cheerful.The position of the hotel is perfect for exploring the area on foot. No it is very comfortable.
good location. pleasant, helpful staff. comfortable , spacious room. good breakfast! for a 4 star hotel they could have run to fresh , rather than instant coffee at breakfast! Entrance to hotel was not clear.
nice room.interesting design. comfort and clean.staff exraordinary helpfull and polite.
very nice hotel highly recommaned to any goal, either city trip or romance cann't realy think about anything wrong
The hotel is very well located, it is possible to walk from the bus station until there, it is in the historical center. The staff are very friendly and give lots of suggestion about where to go, what to see and so on.
Excellent hotel, friendly staff, great location and descent breakfast. Located 10min walking from train station and on the main square. Great for tourism or business. The Internet connection is unsecured and connection reliability was very bad from my room, breaking mainly during internet telephony. A colleague had good connection from his room though.
All excellent: great views, great staff, fantastic food!
The luxe facilities and view is amazing over the douro. True design and spa hotel with very friendly and capable staff. Missing a gym for workout
the rooms have an amazing view over the river
Room balcony with a wonderful river view. Hotel staff is kind and helpful. Spa & sauna were clean. It was difficult to find the hotel because all sign on road show only words "Hotel". We didn't know if these signs meant this hotel or not until arrival. We booked a table for dinner when we checked in however it didn't make.
Hotel design, staff, facilities, and brilliantly relaxed atmosphere. Fairly remote. Difficult if you don't have a car. The walk from the closest train station (Aregos) is 20 mins up a very steep hill. Not nice in the plus 30 degree heat. Though the hotel said they'd send a car if I'd have called. Still, would be worth noting somewhere prior to arriving. Wouldn't put me off going again though!
Mooi ruim opgezet hotel. In etages tegen de berghelling gebouw. Erg gastvrij personeel. Goede keuken. Mooie ruime kamers met uitermate schitterend uitzicht over de Dourovallei. Tip: alle kamers op niveau 2 hebben 100 % privacy, direct vrij uitzicht. Ook mooie uitzichten vanuit het zwembad. Een echt relaxhotel met prima service. Enig minpuntje is dat het hotel slecht via één tijdrovende kronkelige bergweg bereikbaar is.
Great setting, cool design, helpfull staff A gym/exercise room at the hotel would be good.
Quiet place, clean hotel, for the service very good value, friendly personal
Very nice people, very comfortable room, nice and quiet, beautiful building, Spa features in real thermal facilities. Huge breakfast in bedroom for a very reasonable fee. Excellent value for money ratio The room was quite cold, was adjusted in reception, when asked it was tuned to a nice temperature. The construction works on a independent building in the estate gave not such a nice surroundings to the hotel.
Q: What did you like during your stay? A: Not very much! 1. The room was very sparsely furnished and the bed made a loud creak everytime we moved! 2. There is a real problem with the drains. They stink! 3.The food served at lunch & dinner was very disappointing. "Quantity, not Quality" seems to be the motto here. Having had a very poor and badly served lunch comprising lukewarm soup, soggy fried fish with par-bolied rice (no vegetables or salad to be seen) we were reluctant to try the dinner but in the rather charmless village of São Vicente, there is very little alternative for dining out - other than cafés & Pizzerias - so we reluctantly stayed for an evening meal. It was worse than lunch (altho the waiter was more sympathetic than his lunchtime colleague) & mostly inedible & was sent back.
Charming room, calm and quite surroundings. It was cold (late November), there was a small heater available but too noisy to switch on during the night.
It was a lot nicer than the pictures, or the google earth view. Staff smoking.
Very nice place: calm and quiet. Since I don't have GPS its not the easiest hotel to find
The attention of the hotel staff Breakfast was served too late, it starts at 8:30 am
Friendlyness of the staff. Difficult to find
The staff couln't have been more helpful. The room & breakfast both excellent. The dinner was poor, left overs, puddings displayed nightly were the same. Food was overcooked, poor quality, very bad value for money.I would NOT return there unless outside facilities improved and they got a new chef. Nothing was open for us outside. They hadn't tried and I would not return. Dinner was just AWFUL. Dry meat, stringy meat, canned vegetables - very very poor. 15 euros was too much for the food. Same soup 2 nights running. Left over meat heated up; Vegetables tinned; puddings the same night after night - the same puddings not new ones. I think Health & Safety would have a field day there!
Excellent hotel with personality, quiet, 30min from Porto by car, cheap. Rich breakfast, very friendly and polite staff. Good beds, beautiful stone rooms. A bottle of wine and two small bottles of water were expecting us as a gift. Tea for free 24h. Nothing at all!
The staff where very helpful, friendly & couldn't do enough or us. The rooms were spacious & comfortable. Breakfast was very good.The dinner represented excellent value for money as it included a pre-dinner drink & 2 bottles of wine. The dinner buffet would have been very monotonous after a couple of days.
A lovely hotel with a very welcoming atmosphere, good and cheap buffet restaurant including drinks with a great waiter! The rooms are comfortable and nicely decorated. The standard rooms have no adequate airconditioning, so rooms can get very hot especially on the upper floors.
Excellent hotel. We stayed there just for one night, but we really enjoyed. If you visit the north of Portugal this is a very good place to stay. The service is outstanding. We recommend to use the restaurant. No problem to parking.
welcoming, excellent facilities, friendly staff, excellent spa & indoor pool Canned music at breakfast! Could also be more variety of food at breakfast
Staff,rooms and food very good
The hotel is very comfortable. good breakfast.
Everything was relexing. Nice people. Nice place. Nice food at the breakfast. Very good! Everything was good!
Beautiful modern hotel in beautiful surroundings, will return for sure. Breakfast coffe not served at tables. I am a coffe drinker and had to get up many times just to get a cup of coffe
the room food and spa were very good. the hotel is easy to find and in walking distans from the city
Very nice, modern hotel, good location
We have appreciated very much the attention of all the staff. The hotel is new and we feel comfortable there. The rooms are nice and clean. The toilet is also modern and easy to use. The location is good. It is relatively far from the city and is quiet. However, it central to the Douro area and is a good starting point to visit it, including Amarante, Porto, the river Douro, etc. For those who travel in family, it is also important to say that there is a recreation park nearby, the "Bracalândia" park, which is a sort of little "Isla magica". Finally, there is also the pool in the hotel. But for more about the pool see below. The spa and pool are not exactly owned by the hotel, but it seemed to me that it belongs to another owner. The staff there is not as nice as in the hotel. I think they try to keep a quiet ambience in the in the installations, and so they react a little bit negatively to the presence of kids. Actually, there is a restricted period when the kids are allowed, which is from 10h-12h and 15h-17h. We did not know about that, and had to wait to get in! Apart that, the rest was ok.
We needed to leave reasonably promptly in the morning to catch a flight and the hotel were a little reluctant to begin breakfast before 7.30am
The staff, bedroom and food. The hotel is still being done. It should be noticed what is available at the hotel information page.
an old farm house, yet renovated and with very modern furnitures. very clean and highly maintained. location is a little bit far from highway, the room had 2 separate beds you could not connect together.
Beautiful garden, great swimming pool. Difficult to find the way to the hotel, no sign posts or directions. Not all staff speaks English.
beautiful setting, very nice owner who was very helpful it was just a shame the swimming pool had been damaged and was out of use
Nice quiet hotel. I was treated with my breakfast iny room at no charge, nice! After breakfast I went down to the Spa where I enjoyed the relaxing jacuzzi, steam, and sauna. All included. The water in the bath was adequately warm however not hot and I like a hot bath. Also the towel warmer wasn't working, minor issue.