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The hotel was charming and the staff were wonderful. The rooms were absolutely beautiful. Absolutely nothing!
the room and general hotel were very good lack of restaurant on the day we were there is not acceptable in a 4 star hotel
The hotel is ok, location so so the food in the hotel is really bad. Dinner was the worst in our 9 day trip, next to bad street food.
comfortable room with a lot of space there was no space outside,there was not a terras or a swimmingpool
A very interesting place - we had a really good giuded tour of the Monastery - the guide kept apologising for her English but it was charming and we understood it very well the meals were excellent in the hotel and the restaurant acrooss the car park Nothing
The rural setting in the mountains and an old monastary were very impressive. The size and quality of the rooms were very large by European standards. It was a tremendous value! Nothing
Quiet relaxing hotel in a beautiful valley. The rooms are clean and quiet. The staff were quiet and relaxed and provided adequate service. We booked a wine seller tour. It could not be completed as there are time limits and guide bookings to be arranged. The wine celler is approximately 8 klm away from the hotel. The web booking suggested it was in the hotel.
peacefull location, very pleasant staff, comfortabe room the food was not great
the peace and tranquility. the beautiful mauntains. the village.the wine.
peaceful location, quiet countryside around.
Wonderfull gardens very well maintainrd.Free Wi Fi. Modern plumbing.Typical Spanish Hotel.
The location outside the city of Logrono.
The friendliness of the staff & their willingness to answer all questions. Whilst not in the village it was just a short & pleasant stroll to the village. The shower was marvellous & there was a bath. The bathroom & bedroom were both spacious & well equipped. Fridge & free safe, fluffy large towels & hairdryer. Breakfast was very tasty with an option of cooked too & plentyful supplies of all types of breakfast. Very quiet too & free internet access & no need to worry about parking car. Would certainly return as great for Rioja bodega visits & less than 2 hours from ferry on good roads, but watch for updates on extending road network if tom tom/sat nav not current.
Friendly staff and the big parking area Nothing
The green gardens. The menu of the hotel Lack in choices.
The room was spacious, clean and comfortable. It was in its own grounds and had plenty space to walk our dogs. Very easy to find. We arrived on a sunday after a 7 hour drive only to find out that there was no food or drink on site at weekends........something booking .com forgot to mention in their write up. There was only one member of staff that we saw. Breakfast was basic and the waitress never smiled or spoke to us. We cancelled our booking for our return journey.
comfortable elegant hotel, sadly lacking a bar or restaurant
Nice comfortable room. Good value for money as a breakfast was inlcuded. No food or drinks available in evening - unfortunately Sunday is not a good night for this in this hotel or many others in Spain. Had to walk into Navarette to obtain a meal in the evening. Reception staff not the most helpful - very matter of fact.
Very accessible, quite secure, very clean, helpful staff. Although breakfast was very good, it is a pity that the restaurant was not open at weekend, and that we do not appear to have had prior notice of this. We also understand that when open the menu is very limited, which is not good.
This hotel was a convenient stop-over between Barcelona and Santander.We arrived in the evening one day and left after breakfast the next.The bedroom was fine and so was the breakfast.The evening meal was moderate.
Very helpful and pleasant staff. Nice bright spacious clean room. Excellent location.
One of the cleanest hotels I have stayed in. Not much breakfast left after a party of cyclists preceded us and no discount for limited choice.
the bed was comfortable and the bath big and clean with lots of accessories. THere was a lot of noise in the street below, but luckily it died down by 10pm. I thought the price of E50 which did not include breakfast was too high. I found the manager to be lacking in charm and friendliness.
The intimate scale of the hotel allowed one to relax. The staff were knowledgeable and very friendly while the room was tastefully designed. Very good value.
Locartio The windows didn't open!!
Owner very helpful when luggage transport didn't arrive the hotel. He personally drove to our last hotel to collect the luggage! Very friendly and helpful!! Nice,tasty breakfast with freshly made juice, coffee and bread/bakery and selection of fruits and chesse,ham etc Nothing at all!
The hotel is newly refurbished from their family home, tastefully redecorated As it is family ran business, the service is not very professional... but good price... spa is not working... casual food served at the hotel but not recommended.
i like best the hotel itself and the staff excellent assistance
Beautiful, cosy, taken care of hotel. Helpful staff. One of the two receptionists spoke no word of English and did not come across as very friendly. Hotel does not allow children below age of 16, but right next to it there is a playground where you hear kids cry and shout all the time. Smoking at the breakfast tables is allowed.
Quit and clean. Hotel restaurant open until 22 and cheaper. It is diffucult to arrive at the hotel by car. Public parking at 200m.
Nothing. I was in Spain for 3 weeks and this was, by far, the worst hotel experience I had. We checked in around 7pm. I had emailed the hotel about 1.5 weeks earlier asking for recommendations for bodegas for wine tours and tasting. I got no response. Then, when we checked into the hotel, the front desk lady refused to call any of the bodegas to make reservations, despite my requests to do so. She said she would do it in the morning the next day. Well, the next day, no one came to work at the hotel. Literally. All day long, all the lights were turned off, there was no one at the front desk, ever. I just wandered around the hotel and it was a ghost town. Not a single person there to answer any questions or provide any help. A sorry, sorry excuse for a hotel operation. Incredibly disappointing and unprofessional.
Hotel is well located on Camino walk trail.Only street parking.When we steyed it was festival time August so expect lots of loud music and very little sleep.Hotel under staffed and very busy with locals.Great location if you have a car for touring around Rioja wine region Need more staff